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Damo817
Northleach, United Kingdom

Brilliant!

Reviewed Aug 21, 2022via mobile
We just got back from 14 nights at this lovely resort.
The last reviews I have just read are pretty spot on.
Amazing staff, fabulous location fantastic value for money.
Good snorkelling from the hotels beaches.

We had an A/C beach club room, extremely clean, spacious and comfortable.
Not all rooms have A/C.
The whole resort is a little tired, but we loved it. We would prefer to stay there than a 5 star resort. It’s not stuffy and pretentious it’s homely.

Fantastic staff who work extremely hard and are always smiling.

For us the food was a little disappointing, but there was always something to eat, and the wi-fi was poor.

I have read reviews that complain about the steps, if you have mobility issues then this isn’t the place for you, if you can walk up and down your stairs at home twice, then that’s as hard as it gets!

Taxis are expensive, we used the bus to go everywhere. You have to walk to 5 Islands village to get the bus to St Johns (25 mins walk) where there are 2 bus stations and from there you get the bus to wherever you want. When you get the return bus from St Johns to 5 islands village ask the driver to drop you at Hawksbill and he will bring you back all the way for 15 EC for both.
There is a great website called ‘bus stop Antigua’ it tells you everything you need to know.
You can’t get to Devils Bridge by bus unless you are happy to walk about 3km after the last bus stop (as we found out!)
Catching the bus is cheap and fun. Keep a stash of small change/low denomination notes for journeys.

Betty’s hope closes early on Friday’s and Saturdays even though it says it closes at 4pm on both days!

There is a really big Supermarket at Jolly Harbour also a great Indian restaurant called Curry House, great food and a super view over the harbour.

There are no shortages of other places to eat, on average a decent restaurant will set you back around £50-£60 with some drinks. A small beer is about £3.

If you are looking to get out and about I can recommend downloading an app called ‘maps.me’ here you can download the map of Antigua and from there you can use the map offline. It will give you directions like a sat nav.

We went to Barbuda. It’s nothing like Antigua, it’s flat and still under repair. Terrible roads but fabulous beaches. You can’t get to the pink beach because of construction work. The sea crossing can get a little rough at times.

US dollars are like a second currency and accepted everywhere.

Take a good Mosquito repellent and cream to treat bites. We got bitten mostly on our feet and lower legs. The hotel will spray your room when you go for dinner if you ask them.
A mosquito mains plug in would be a good investment, get one on a cable as the hotel plugs are on their side!
Mains electricity 120v USA adapter plugs required.
Date of stay: August 2022
Trip type: Travelled as a couple
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Arlene Marsh, General Manager at Hawksbill Resort Antigua, responded to this review
Responded Sep 6, 2022
Dear Damo817,

Thank you for choosing Hawksbill by rex resorts for your recent vacation and for taking the time to share your feedback with us.

Our team consistently aim to provide exceptional experiences to our guests and we are elated to learn that this was accomplished with you. We value your feedback and concern raised with the food and have shared it with the chef for further review and action where necessary.

It was truly an honor hosting you, we appreciate the opportunity to serve and look forward with pleasure to your next visit.

Kind regards
Hawksbill Management Team

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed August 17, 2022

We have just returned from Hawks bill in 5 islands Antigua,we celebrated our 50th wedding and my 71st birthday.We arrived around Three in the afternoon.our check in was a pleasant experience with Debbie ,got in our room to find it spacious ,with a stunning view of the gardens and the Caribbean sea. A.C. and T.V.( never watched it) As a lot of reviewers say The four beaches are amazing ,they are.The only thing that beat the breathtaking views are the Staff ,they are Hawks Bills jewels in the crown .Dalston seems to work every where from the Sea Grapes beach restaurant to greeting you at breakfast.(well done Rocket Boots)David, Christabel John William and the other Bar staff at the Tamarind restaurant could not have worked harder. On the night of our Anniversary Julien and Myra fussed over Alison and I through the whole evening .Our room was kept spotless by Damien a lovely young lady,nothing was too much trouble.Marcel? the duty manager was very attentive making sure everything ran smoothly. a special mention to one young man I am sorry I did not get his name was a a cleaner in the morning , but was also a fisherman and was very informative about Lobster catching and, local details.
We did 2 trips the Waddadi round the Island Catamaran boat trip. 7 hours 2 stops This We found this expensive at $220 US for two of us.The trip to Shirly heights was a good night stunning views and great music good food. nightly entertainment was a DJ ,A steel band a a combo of 3 musicians( drums Alto sax Keyboards) fronted by an amazing Lady of soul called Royalty.
Could anything put a downer on a great holiday? Only the ever-present whinging British tourist .As a citizen of Liverpool UK I despair of them is it our national disease??If some people got 2 weeks in Heaven they would find fault in the Angels .Would I recommend Hawks Bill to any one looking for the Caribbean experience? In a heart beat I would.

Room tip: we were in the upper floor room 21 (hardly any stairs to climb)
Date of stay: August 2022
    • Rooms
    • Cleanliness
    • Service
4  Thank V2964CFcolinl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arlene Marsh, General Manager at Hawksbill Resort Antigua, responded to this reviewResponded September 6, 2022

Dear V2964CFcolinl,

It was a delight to be of service, thank you for choosing Hawksbill by rex resorts as your destination of choice and for talking the time to share your feedback with us.

Our team consistently aim to provide enjoyable and memorable experiences to our guests and we are thrilled to learn that you had a blast on you recent trip and thank you for the various highlights that played a part in this.

It was truly an honor hosting you, we thank you for your perfect TripAdvisor score and eagerly await your next visit.

Kind regards
Hawksbill Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 14, 2022 via mobile

Hawksbill is in nothing other than you can describe as a perfect beach location, with 4 beaches and choice of where you want to spend your day you cannot go wrong, beaches and sea are beautiful, access to free water sports ( not anything motorised life jet skis ) and a beach bar/lunch restaurant on the main beach for daily drinks etc.

The rooms dependent on where you book may vary a little some are older and dated with no air conditioning (we don’t use air con so we didn’t mind ) , there is a tennis court as well and a small gym/games area if wanted, the fact this is a 3 star all inclusive you cannot moan about it at all, it is worth the location and staff itself,

Food was good some nights better than others in terms of choice but so much food available each time and drinks a plenty.

The staff are amazing - so helpful, friendly and happy and willing to help with everything.

For value and location and a relaxing holiday really cannot complain about this place. If you want luxury then pop and pay for it at other resorts for double the price.

Room tip: August was fab, not too busy but not too quiet Taxis aren’t cheap to get around we hired a car from resort a few days and really worth it
Date of stay: August 2022
Trip type: Travelled as a couple
5  Thank Velvetbex
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arlene Marsh, General Manager at Hawksbill Resort Antigua, responded to this reviewResponded September 6, 2022

Dear Velvetbex,

Thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.

Our Team consistently aim to provide enjoyable and memorable experiences to our guests and we are very happy to know you had a relaxing and wonderful vacation with us. Thank you for the various highlights that played a part in this.

It was truly an honor hosting you, we appreciate the opportunity to serve, and look forward to your return visit.

Kind regards
Hawksbill Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 14, 2022 via mobile

Recently visited Antigua for the second time, staying at Hawksbill Resort. While some areas of the hotel need some love and attention, the location and staff more than make up for this. Every single member of the staff from the gardener to the cleaners to the bar staff and food team, everyone had a smile on their face, always a hello and a chat. They really enhance the experience. The location is stunning and the view never gets boring, especially as the sun sets each day. The room we stayed in did need some TLC, but tbh my wife and I spend so little time in our room, it really doesn’t matter. It’s clean, tidy, had a comfortable bed, a good hot shower and a large fan to keep us cool at night. Other guests we met told us they had A/C units but this was the newer rooms.

All in all, I’d recommend this place to anyone wanting a taste of the Caribbean!!

Date of stay: August 2022
Trip type: Travelled with family
4  Thank Dan J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arlene Marsh, General Manager at Hawksbill Resort Antigua, responded to this reviewResponded September 6, 2022

Dear Don J,

It was a delight to be of service once again, thank you for making Hawksbill by rex resorts your destination of choice and for sharing your feedback with us.

It was truly an honor hosting you, we appreciate the opportunity to be of service once again and look forward with great anticipation to your next visit.

Kind regards
Hawksbill Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 7, 2022

Where do I start? I will, with an apology for the long (and detailed) review. I read SO many before going out, that I feel a lot of the comments need to be addressed..

We booked to come here 4 years ago, but with our initial Travel company going bust and then 2 years of Covid, this was eventually our 4th Attempt to travel – it was WELL worth the wait !!!

As has been said multiple times, this is not a 5 star resort, but it doesn’t claim to be. It’s 3 star, with such amazingly friendly staff and Antiguan charm, that it exceeds 5 stars. You don’t get Butler service, but you get to relax, kick off your shoes, sink your toes into that fine sand, and relax with a glass or 3 of rum punch. As you walk around the resort (more about that later) you will see the odd thing or two that you think can be improved upon, but it’s somewhere where you REALLY CAN forget your day job, and relax.

This is the first AI resort I’ve been to, that doesn’t have food available 24/7. (but it’s not far off). Breakfast is available between 7:30 – 9:30 at Tamarind. Then the Sea Grapes Bar opens at 10:00 – 5:00. The Grill is open 12:30 – 2:30 and “Afternoon Tea” (sandwiches) is available between 4:00 -5:00. This bar closes at 5pm. Tamarind Bar then open at 5:30 and evening meals are available between 6:30 – 8:30. The bar closes around 11pm.
There is also charge you for water @ $3USD for 1.5 litre bottle, but they will refill it for you Free of Charge. This cuts down massively on plastic waste. We took insulated water bottles, and they will also fill these with whatever you like. Even rum !!!
When you go to Breakfast, they will ask you to choose a slot for dinner in the evening.

Check in …. This was a breeze. The absolutely lovely Ladies on Reception are always happy to help. They will order you Taxis if you need to go into St Johns ($20 USD each way).

We stayed in the Royal Palms. This wasn’t our first trip to Antigua, but it was to this resort. I had researched this resort to within an inch of its life, so I knew what to expect, but Antigua is breath taking, whether this is your first or twenty first trip. The rooms are immaculately clean. Relatively basic. PLENTY of space. The beds are very comfortable, and there is more than adequate hanging and drawer space for 2 people for 2 weeks. There are USB chargers in the bed-side light base, but we found the sockets were “sideways” so if you’re taking a mozzi plug-in, make sure it’s one that rotates the plug. There is also a safe in the room. There is a fan above your bed. It’s on a truss, of an apex roof, and too high to attach a mozzi net (one of the questions I had asked). You also have AC. I’ve never needed this before, but 100001% recommend it. The weather was hot and humid (in July/August() – and this keeps the biting critters at bay. They don’t like the cold. We only needed to ask for our room to be fogged once, on arrival, and relied on the AC after that, (Just leave your keys at Reception when you go to Dinner and they will do this while you’re eating). There is also a fridge in the room and a kettle (with a bowl of coffee, tea and sugar) …. SUGAR!!! If you leave your door open the little yellow breasted birds or Finches WILL fly straight to the basket to pinch your sugar sachets. The yellow Birds are Bananaquits or Sugar Eaters. If you like to watch birds, just open a few sachets of sugar onto your veranda, sit back and watch them eat. I also put a bowl of water out for them, as they get sugar stuck all over their beaks. They are a pleasure to watch. If you’re lucky they might take some from your hand too.
The bathroom is HUGE!! The Porter refers to it as the party room as it’s so big. You have a bath, shower cubicle, toilet and foot washer (Bidet). There is a his n hers vanity. Sometimes we had issues with towel replacement (they kept forgetting hand towels), but they bring any additional towel needs to you within minutes. You are also supplied with Shampoo, Conditioner and soap.
We were a family of 4 and all the Palms have adjoining doors with the next door rooms. They are lockable from your side only, so there is NO way to get onto the adjoining room from your side, unless you leave the door open. This set up was ideal.
Outside your room, you will have 2 sunbeds, with the MOST comfortable blue mattresses on them. (fall asleep comfortable) They leave you with 2 beach towels when you arrive, which you can change at the Kayak Hut on Sea-Grapes Beach (the next one over) every day. This was a bit hit and miss. They’d rarely deliver enough clean towels for everyone, and the next lot would be on Antiguan time. No drama though – just relax, they’d get there ….. eventually.

FOOD : This was self-served from heated “bombs” (large silver lidded drums). The choice was usually :
(breakfast) Toast, bagels, Muffins, Baked Beans, Scrambled Eggs, Fritters (sweet potato or banana), French Toast and Pancakes, hash Browns, bacon and Sausages. Eggs cooked to order at the Omelette station. Fresh fruit, yoghurts and cereal.
(Lunchtime) Burgers, Hotdogs and fish from the Grill. You could also sit down to eat freshly made wraps, sandwiches etc and the nachos come highly recommended, Not much for Vegetarians here.
(Evening) Rice, Vegetable Medley, Chicken, Potatoes, Pasta and Fish. The flavour of rice, and sauces on the chicken would vary, but the basics were the same. There was VERY little in the way of vegetarian choices during the evening. There was always a hot dessert, cake, and ice-cream on request.

So, the resort has 4 beaches:

PALMS : This was about 5 paces from your front door, but it’s very steep. You couldn’t put a sun bed on the majority of the beach, as you’d slide off it. There were sections that were flatter, but they were right at each end of the beach. The best end would be where the local kids would play (and Moms would erect gazebo’s and stay there all day!!) They were in front of the Security Hut at the resort entrance, and were absolutely no bother at all. It was lovely to hear them having fun. The sea at the Palms was also VERY rocky and unless you were a snorkeler and swam past the rocks, this wasn’t somewhere to have an enjoyable swim. There were also sea urchins attached to the rocks, so be careful. It also had a slight undercurrent. The beach and sea has some steep areas, making it difficult for people that are less mobile.

SEAGRAPES: This was the main beach. This is where you can drink from 10am, and eat lunchtime and also has the towel exchange, and kayaks etc which you get from the infamous Fenton. There are AMPLE sun beds, just VERY limited shade. They could do with some extra palapas as that sun does get extremely hot. You can go an sit in the shaded/covered bar area though if it gets too much. There is a small pool, toilet and also shaded sitting area behind the bar. The beach here is flatter. There are some rocky areas getting into the water, but there are also large sandy areas where you can walk straight in. There are some (very low) sand shelves getting in too, some are easier to navigate getting in (and mainly out) than others, especially if you’re less mobile. The sea is crystal clear. Loads of fish (that really like the odd slice of bread or bagel from breakfast) and they think it’s great fun to have the odd nibble of your back or feet ….. or bikini strap if it’s dangling. They don’t hurt, but it is a surprise – even when you’re expecting it. We did see a few Jellyfish, and one person was stung, so keep an eye out. I still believe a lot of the jet skis that ski near the rock, disturb/injure them, and they wash towards shore.

HONEYMOON COVE : I’m not sure of the name of this beach. It could be Almond beach, but this is a really small and (always) empty beach, behind the Honeymoon Cove suites. This was flat and the same as the others, had a lot of rocks to navigate getting in/out of the sea and a sand shelf, making it quite difficult. This leads us to …..

EDEN BEACH : THE only clothing optional beach on the island, and more importantly, home to the cutest Momma Pig and her babies, who troop down to the sea to cool down, several times a day. They live in a nearby pig farm, but have access to the beach. This beach while beautiful, and very long, is much more left to nature than the others. There are lots of vines growing across it, and the beach is badly eroded. To the point, where I slid down to the sea, and the sand hid a few of the vines, which where like a tip wire across the front of your foot. I missed face-planting the rocks, thankfully!! There is usually a security Guard in duty halfway up the beach, and such a beautiful walk. I think we only saw it being used once or twice (for sunbathing) in the whole 2 weeks we were there. The sea is VERY rocky. There have clearly been attempts to stem the water eroding any more of the beach by dumping huge concrete blocks in the sea. These can house sea urchins, so be careful.

This is a large resort and it’s a fair bit of walking between the rooms and the bars etc depending where you’re staying of course. Between the Palms and Tamarind Bar, for example, there are 2 sets of steps to choose from. The closest steps were shallower steps but there were more of them, or walk around the corner, and there are fewer but steeper steps. Again, I’m not sure I’d recommend this resort for people with mobility issues. It is workable if you take your time, but can be exhausting in that heat. Something to consider. If you’re staying at any of the beach front rooms, you also have another set of steps to get to the Tamarind Bar too, as it’s elevated.

Just before you get to the Tamarind Bar, you pass the Sugar Mill Boutique shop. The lady in there is absolutely lovely. She will sell the basics, like water, sun tan lotion, t-shirts etc. They do come at a price. Each morning, there is also another Lady that will sit behind the Tamarind Bar, selling T-Shirts and Island souvenirs.
This is a quieter resort, where everyone seems to be of the early to bed, early to rise mind-set. The bar is closed by 11. Most people have gone by then anyway, and everyone seems to be up and ready by 7am. There is little in the way of evening entertainment. They have a duo singing once a week, and the lovely FENTON doubles up as a DJ once a week. There is also a steel band on the BBQ night, but other than that people just chilled, played Cards (THAT was popular, don’t forget your deck) and relaxed.

I couldn’t possibly not mention the 2 resident cats. Maverick and Lolly. We rarely saw Lolly, she’s the 3.5 legged-cat. She was really skittish too. Maverick however – what a sweetheart!!! He has the strangest MEOW I have ever heard – and so loud!!. We took cat biscuits over with us and bought more in St Johns while we were there. I also saved a few of the empty cereal bowls from Breakfast to put down for water, as there is no fresh water for him – he REALLY appreciated that. They get thrown away by the staff though, which is a pain. If you’re a cat lover, please take a packet of treats with you, he will appreciate it, and you’ll have a friend for life.
There are also a small herd of goats that come to visit from the adjoining farm. They are so funny. They will lie on any unused or abandoned sun beds. Very comical, and cute.

Now the trips – I would 1001% recommend “ASK IBA”…. There are SO many choices of things you can do out there. It would be a good thing to do your research beforehand, as not all the circumnavigation trips, for example, go to Stingray City. We personally wanted to avoid that. I love animals and wildlife, and I, do not like the thought of all those tourists covered with Sun Tan lotion, picking up sea-life just for photo opportunity. Not at all Eco-friendly.

This was a relaxing holiday, so we did very little, and wanted to do very little while we were here. We did book a couple of trips with Iba.

As I mentioned before, we booked 2 trips, with ‘Ask Iba’ before arrival, and contacted him via the Hawksbill Facebook page and he also has his own website. He came to the resort as planned to take the deposit, then as part of the trip, we were taxied into St Johns to pay the Balance on the day of each excursion, and started the day from there. Easy Peasy. I couldn’t recommend Iba enough. Professional, polite and trustworthy. Nothing is too much trouble.

We did the Jeep Safari (Gold). This was in an AC’d 4xWD. We had Bruce, our own personal Guide, who took us through some of the areas of Antigua you’d never get to see in a normal trip. Seeing how people live, the road side “fast food” stalls, and the realities of the beautiful Country. He’d stop to point out the local flora and fauna. Loads of photo opportunities. We didn’t want to go to Devils Bridge so opted for the Donkey Sanctuary, but unfortunately, booked the trip on a Monday – the ONLY day it’s closed to the Public. We went up to Shirley Heights (boy is it windy), Little Ffryes Beach, Betty’s Hope for Lunch, Fig Tree drive – so many different spots. He’s SO informative, and made the day an absolute pleasurable experience. Highly recommend this over bouncing around on the back of an open jeep, with other people. More personalised. He’d go to different locations at your request. Stop whenever you wanted for photos – and he had a bar in the boot (Trunk) !!

We also did the Excellence Circumnavigation. We’d done a Circum Trip before, on Wadadli, and that was amazing, so wanted to try something a little bit faster. Again, this was a perfect trip for someone to see all around the island, from the sea, and see a lot of the smaller islands, and vantage points. We went to Green island for 2.5 hours for snorkelling and investigate the island at your own pace. I was a little disappointed with his trip though. There was approximately 80 people aboard, and ONE bar man. People stood around the bar area, drinking, or waiting to be served, and eating, which made getting past with food/drinks to sit back down a pain, as you have you’d have to navigate past 2 sets of steep steps down to the toilets. I saw a few near accidents that day. It was easy to embark and disembark though, as it had a ramp and steps to get on board, so recommend this Catamaran (but not wheelchair use).

PLEASE don’t be put off by negative reviews. If you want peace and quiet and a relaxing holiday, this is the place for you. Shabby Chic gets mentioned a lot. It is, but they are also in the process of starting a refurb. I just hope it doesn’t bump the price up.

Overall, I thoroughly enjoyed our stay at Hawksbill. A BIG shout out to some of the more outstanding members of staff (not all wore name badges). Dalston, Julian, David, William, Shakira, Fenton, Myra and the lovely Mario (the GM). Antigua really IS the Paradise island. Consideration should be given if you have mobility issues staying here. It’s a lot of walking and steps to contend with. We managed, but I know it was hard work. I’d go back in a heartbeat.

In a nutshell :
Pros:
4 beautiful beaches
Relaxed atmosphere
Maverick and the goats!!
Such friendly staff – nothing is too much trouble
Delicious food and cocktails

Cons:
A large resort, so lots of walking
Quite a lot of steps to contend with
Some areas are poorly lit, and paths are uneven
The food can get a little bit repetitive if you’re there for 2 weeks and very little for Vegetarian/Vegans

Room tip: Lots of walking and steps
Date of stay: July 2022
    • Value
    • Rooms
    • Service
18  Thank WelshGirlCardiff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arlene Marsh, General Manager at Hawksbill Resort Antigua, responded to this reviewResponded August 8, 2022

Dear Valued Guest,

Thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share you detailed feedback with us.

Our team consistently aim to provide exceptional experiences to our guests and we are elated to learn this was accomplished with you.

It was truly an honor hosting you, we thank you for your perfect TripAdvisor score and eagerly await your return visit.

Kind regards
Hawksbill Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 6, 2022

Staff all honest and happy and helpful. Special mention to Debbie. room needed updating but that's happening next year. food excellent. Tried to email a thanks to resort but won't send. spoilt on our anniversary

Date of stay: July 2022
Trip type: Travelled as a couple
Thank V583KWlindag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arlene Marsh, General Manager at Hawksbill Resort Antigua, responded to this reviewResponded August 8, 2022

Dear Valued Guest,

Thank you for choosing Hawksbill by rex resorts to celebrate your 50th wedding anniversary and for taking the time to share your feedback with us.

Our team consistently aim to provide enjoyable and memorable experiences to our guests. We are thrilled that we accomplished spoiling you on your special anniversary.

It was truly an honor hosting you, we thank you for your perfect TripAdvisor score and eagerly await your return visit.

Kind regards
Hawksbill Management Team



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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