We arrived and check in was pretty fast but then we told we needed to meet with another woman for a hotel orientation who then proceeded to hold us hostage in a hot muggy entrance way which had no A/C and they did not offer us a drink or even water. After about 30 mins I said look I am hot I want to get to my room And that I desperately needed a drink.

Then we were taken to our room, which was in the children section it was nice a quiet area but farthest from the activity pool. I didn’t mind the walk but if someone had a disability I would ask to be in the middle part of the hotel.

The food was very good lots of options we especially loved the Italian And Japanese restaurants, my son loved the Japanese chef cooking in front of you.

The activity team were amazing they are lots of fun, they kept my son And my husband busy and entertained with all the activities which was great. The foam party, the games at the pool were very entertaining. We did the bike tour to town that was fun but very rushed but you are able to borrow the bikes and go yourself which I wish we had done. My son also loved the basketball court and used it daily.

The Beach, is beautiful yes there is seaweed present but they start removing it off the beach at 6 am so by 9 am it’s pretty much gone. However the smell of diesel was overpowering in the am so I didn’t spend any time at the beach because of it plus the smell of the diesel And seaweed it was gross. Especially when you walked the beach some of the other properties didn’t remove it as well as our hotel. I am super sensitive to smells and the seaweed was unpleasant at times. Plus walking on the beach there were many little mosquitoes And tiny flies all over and they tried to eat me alive :( but this is not their fault in anyway.

I had a massage and facial at the Spa, it was just okay; they are not registered massage therapists like in Canada, but it was okay. A nice treat while my boys when on a fishing trip.

I loved loved loved the little coffee shop, but I wish it opened at 6 am when I was awake; but there was always plain coffee outside the main buffet

I loved this resort I truly could not fault it with anything however I don’t know if I would stay there again because we like to go to Playa Del Carmen and it costs us like 130.00 USD plus tip to go there and back. And at that price we only ended up going once. I wish they had a cheap shuttle or bus you could take that was available and maybe there is And I just didn’t know about it.