Booked a triple room for 3 nights for family travel. The price was exorbitant- CHF 1005 for three nights - was expecting a good and comfortable stay. The room was cramped and the bathroom was tiny. It was difficult to even move around in the room. Positive side - location is good and stuff were helpful.
Clean and smart room with beautiful views from the balcony. The views from the hotel were stunning in the surrounding mountains. The staff was very friendly, and the breakfast was good. The room was comfortable and clean. Would be better if any kettle available in the room rather than going downstairs to get it.
I stayed here for 2 nights. The rooms are spacious and I had 3 single beds in my room. The bathroom, however, is not so spacious and one can easily fall in the tub-shower due to a step at an awkward place. They offer a basket of complimentary slippers, shaving blades, toothbrushes and each room has an umbrella you can use when going out. The hotel is centrally situated with shops and restaurants nearby. There are a lot of Indian restaurants in the same street as the hotel. The breakfast at this hotel is disappointing and as a tour group we were restricted to sit altogether at one long table. The rooms are extremely warm. We could not turn down the heating but someone from reception was willing to help. There is a fridge, kettle and complimentary teas and coffee in the room.
Stayed here for three nights and was just right. The hotel is a walk away from the train station so it's easy to get around to other places to visit. Quite central given it was a walk to th Christmas market and churches. Staff wise - super helpful and friendly especially the ones working in the restaurant. Reception team was helpful to coordinate with the airlines and receive our lost luggage before we arrived. Breakfast was nice and just enough. Room was overlooking the street and was not noisy ( being winter); room was cosy and clean. Bathrooms as well. Cable TV, WiFi, mini fridge was just adequate. They don't so room service but have a restaurant at rh ground floor of th hotel. Enjoyed the stay!
We stayed here from 19 to 21 Dec 2019. The hotel is only 3 mins walk from the Interlaken West train station. We booked a family room and the room is spacious, clean and beautiful. The service was excellent. For muslim travellers, halal food is a plenty, only few minutes walk from the hotel. The location is perfect. Will definitely stay here again.
