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About
4.0
#2 of 2 small hotels in Unterseen
Location
Cleanliness
Service
Value
Looking for a place to stay in Unterseen? Then look no further than Hotel Chalet Swiss, a romantic hotel that brings the best of Unterseen to your doorstep.
Guest rooms offer amenities such as a flat screen TV, and guests can go online with free wifi offered by the hotel.
Hotel Chalet Swiss features a concierge, currency exchange, and picnic area, to help make your stay more enjoyable. The property also boasts a hot tub and free breakfast. If you are driving to Hotel Chalet Swiss, free parking is available.
If you like Asian restaurants, Hotel Chalet Swiss is conveniently located near Shanthi and Lucky Ming.
We’re sure you’ll enjoy your stay at Hotel Chalet Swiss as you experience everything Unterseen has to offer.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
It is located right at the bus 105 which goes to Oberland shopping and Interlaken FMI hospital. 8 minutes walk to West Banhof. Breakfast is nice and staff are helpful. The hotel has lift which normally you can’t see in chalets and very convenient. It also got rice cooker and microwave for guests to use.
Single room was small and not very modern. Plugs are installed at difficult places to charge. Double room was more modern with both usb and plugs at the right place.
Bed are not very comfortable and provided only one pillow which is too soft or thin.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The main hotel building (which my room was in) is a beautiful wooden chalet building, very traditional but well kept, with some old furniture etc in the corridors and with a nice little garden at the front (the entrance is actually at the back).
The staff were friendly and helpful (particularly the younger man on reception in the evenings). Breakfast is included and buffet style, mostly cold but there was scrambled egg also. The room was clean and comfortable.
The location is good only 5 minutes walk to Interlaken West station and a few minutes further to the main town centre, so it is close enough to be a short walk but also quiet, being slightly outside the centre. You are given a card by the hotel which includes free use of the buses in the town and also the train between Interlaken East and West stations, which was handy and discounts for some local attractions.
I was fortunate with the weather and took the train up to Jungfraujoch on one day I was here which whilst expensive is very highly recommended. Helpfully the TV in the room shows live pictures from cameras on the top of various mountains in the area which is good to see the weather if you are planning to visit. There is also a bar though it is in the more modern building at the back, but just opposite the main hotel entrance.
So in summary this is a friendly, traditional family hotel. It isn't modern or luxurious, but it is homely and comfortable and in a nice location.
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Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed with family, located 1 km from city centre,we found the location to be the best, away from the centre within 10mins nice walk. As advertised its 3 star but very clean and basic. The rooms itself was in a chalet style with beams, beautiful view of Jungfrau from the balcony. The breakfast spread was basic but clean and adequate in a country style small restaurant with homely feel. The staff is very friendly and always at hand to help. Wifi was very good. The only thing is that they charge for parking, may be it should be complimentary as standard in all places these days. Will definitely recommend as high end budget hotel.
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Date of stay: October 2021
Rooms
Location
Service
Room Tip:Ask for high floor with view of Jungfrau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for two weeks early September and enjoyed beautiful weather and stunning views of the snow capped mountains. We upgraded to a room with balcony which certainly came in handy due to the weather and balmy evenings, and meant we could open the door and window.
The room was very clean with twin beds and separate duvets which are typical of many European hotels, and a very good idea. We stayed in the Annexe a few steps away from the Reception and main Hotel. The Breakfast Room was light and well appointed with a paper placemat of the Alps for each guest. The breakfast is typical Continental with the addition of Scrambled Eggs and the selection of cheeses and bread were delicious. The two ladies we saw most days were called Nicole and Nicolette and were most helpful and gave us tips on places to visit.
The Railway Station at Interlaken West was about a ten minute walk away and buses stop just across the road from the Hotel. We were given a local transport pass for buses in and around Interlaken and we went to several places on the two Lakes Brienzee and Thunersee. The Interlaken Area Swiss Rail Pass is well worth purchasing at a cost which gives you unlimited travel on both Rail, Mountain Railways, Eiger Express, Cable cars, Jungfraujoch and Lake Steamers and upgrading to First Class is well worth the extra cost as some of the trains can be very busy. This makes it so easy to get on and off trains as there is no inconvenience of trying to buy tickets from machines. If you are staying in the Interlaken area it is essential to research the available travel tickets for the area otherwise it is extremely expensive to do individual trips.
We have been to Switzerland and are returning again staying at Zermatt. We travelled to Geneva Airport which was not a good experience as we had to queue for a long time going through Passport Control again and we almost missed our flight home.
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Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Annexe Rooms with Balcony don't have creaky floorboards
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is located about 650m from Interlaken West station. It is a direct, flat and easy enough walk, even dragging suitcases behind you. It is an old, traditional style building, with 2 sections - front and rear - with the rear section possibly a bit quieter than the front, from a traffic perspective, but the road is not overly busy anyway. The rooms are a little dated, but comfortable. We (a couple) were upgraded to a family room (mezzanine second bedroom) in the rear section, although the main area was still relatively small. The room had a balcony, which is always nice, but no fridge or air con. Two portable fans were in the room and these were needed, in conjunction with an open balcony door, given the days were hot and nights warm. However, the important things were good - a comfortable bed and a good shower. The staff were very helpful and friendly; the predominantly cold breakfast was quite reasonable; there was a bar/lounge on the ground floor of the rear section; the Old Town was a 10 minute walk and there were a number of restaurants within the same 10 minute walk, so the location was fine. All in all, although not really modern, it was comfortable and it provided a pleasant stay.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a lovely room at the front of the original building which was spacious and very clean. Plenty of hanging space for all my clothes, and a large bathroom. The location is excellent, being about a 10 minute walk (if that) from Interlaken West railway station, and a very wide selection of shops. The area itself is stunning, and I was given great help and support in accessing attractions, trains, boats, cable cars etc. The front desk service is outstanding, and extremely efficient, and all the staff are friendly, kind and helpful. I would thoroughly recommend it.
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Date of stay: September 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a nice surprise to find ourselves in a mountain view room with balcony (though booked through a tour company without any special requests). The room was modern with a beautiful alpine touch to it (i.e. lots of timber). Breakfast was great but got a bit crowded at rush-hour times (we had been warned about this at check-in but still chose to embrace the crowds).
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip:Mountain view is best but a bit dearer.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great spot for a family visit. Rooms are basic, but house the family well; shared bathroom/shower are ok. Restaurant by the beach is great for a easy lunch/dinner and drinks, and you can visit other close-by restaurants for more. Overall good value for money and good service.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is about a 10 minute walk from Interlaken west train station and the town centre. The staff are all friendly, pleasant and helpful. Rooms cleaned daily. Free WiFi. The breakfast consists of juice, fruit salad, fresh fruit, yogurts, nuts, cereal, meats and cheeses and scrambled egg. There are crossaints and fresh bread and sliced bread for toasting, also an assortment of jams. It was the same each day, but it was sufficient. Only down side I found was being an older property with wooden floorboards it could get noisy above. Apart from that I would recommend.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Get a top floor room if you can.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for seven nights in June. Weather was hot(28c). Good location, 10 minutes walk to Interlaken West Train station, 15minutes walk or so to Interlaken centre. 3rd floor room spacious, clean and bed comfortable. Height space a little restricted in bath/ shower due to sloping roof. Fan provided in room/ all windows opened fully. We found all the staff friendly, courteous and helpful. Swiss style breakfast, fruit, meat, tomato,cheese, yoghurts, egg, cereals, breads, tea coffee, juices. An enjoyable stay here. John and Susan United Kingdom
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
All rooms have attached bathroom. Hotel is good, walkable from the station and market and dock.staff is good. Microwave is allowed to b used for heating etc.
Buy a swiss pass in any case. You can travel as much as you want in train and bus. Hotel is 5to 10 minutes walk. Walk is better than taking bus. If you get down at Interlaken west station on platform number walk left, at rail crossing turn left. If train is on platform no 2 turn right and the left near crossing towards hotel. At about 200 yards turn left and another 150 yards hotel is on your right.
There are more places to choose from in the Unterseen area.
PRICE RANGE
C$281 - C$537 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Comfort Hotel Chalet Swiss
LOCATION
SwitzerlandCanton of BernBernese OberlandInterlakenUnterseen
NUMBER OF ROOMS
54
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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