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NabaGohain
New Delhi, India

Budget hotel with a good and helpful manager.

Reviewed Feb 12, 2019via mobile
The manager took care of our arrival as we informed him that we will reach the hotel late and helped us with the parking.
The rooms are small and the lobby is not well lit. Seems like the hotel is quite old and need some renovation. The bed was small to accommodate 2 person to sleep. The room was clean with a small balcony. The hotel has a restaurant but I never visited and it doesn't provide room service. The security was good. It is well located in the city center and the restaurant and super market was only a 5 mins walk and the railway station and bus stop is another 5 mins walk.
The balcony was not well maintained as compared to the room. The bathroom was tiny with hot water running all the time.
Had a comfortable stay with all the basic amenities available. It is not a luxury hotel but a budget hotel with a parking space next to the hotel which is paid one.
Date of stay: February 2019
Trip type: Travelled as a couple
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Reviewed November 13, 2018 via mobile

Horrible stay. I used to book this hotel for 2 days 15th & 16th Oct 2018 and never stay here for more then 2 hours..

first. there is no 24x7 staff is available here.

Second. Not a single guest i had seen in the hotel, it feels like we are the only guests in the hotel.

Third. Rooms are very very small. Even you can not adjust yourself on the bed.

And the last thing is this HOTEL IS HAUNTED. We feel & face some haunted activities in our 2 hours stay at the hotel, due to this we leave hotel at the night 12 am and take some other hotel.

So my advice is pls dont waste your money and its better to book some other hotel.

Date of stay: October 2018
Trip type: Travelled with family
Thank ROBINTANWAR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 16, 2018

We had to unfortunately stay 2 nights at this hotel due to the fact we had already paid upfront. On arrival was met with a chap sitting behind a so called office which was so tiny and falling down around him. Made it to our room,it smelt was so old and bathroom was smaller then a dog box,it was disgusting.I have never seen anything like it.Carpets were filthy, towels thin and torn. Cost was A$250 a night,supposed to be 3 star would barely give it one star.Television did not work told Manager who never bothered to fix it.There was one good thing bed was comfortable. Breakfast was included,was ok but dining area smelt.
My advice DO NOT STAY HERE unless you pay less then $100 a night not worth it.
We traveled for 6 weeks and it was the worst accommodation. Also they had the cheek to say not to eat in their smelly rooms or wash clothes. Disgusting hotel.

Room tip: Don’t stay here there has to be better places in Interlaken
Date of stay: September 2018
Trip type: Travelled as a couple
Thank CarmelJ_13_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel H, Directeur général at Harder Minerva Hotel, responded to this reviewResponded November 3, 2018


Dear Guest ,
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property.
It would be such a pleasure to personally welcome you back to our Hotel.
Best Regards
Hotel Manager


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 17, 2018

exactly as per reviews mentioned, small rooms, torn towel, poor breakfast, dont even have eggs in their menu, breakfast closed at 9.30 am. no kitchen for night. but only good thing was it was closest to city with all facilities nearby so didnt feel negatives as got everything outside the hotel

Room tip: very small rooms
Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank RashiG74
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 10, 2018 via mobile

That hotel is one star hotel not 3 star
The room was small , dirty and uncomfortable the picture is say every things
The price is higher than the quality of room
Unfortunately terrible 3 night we spend there
Staff are good location is good but the room is as same as prison

Date of stay: August 2018
Trip type: Travelled with family
2  Thank niloomehdi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 13, 2018

Hotel location was good. Rooms were nice and clean. The lady at the reception was not very professional and sort of rude, however the Manager was a nice guy.

The place does not have a 24 hours reception/counter, so in case you need to contact someone after 2200 hrs there is an emergency number indicated to contact at. But what if you dont have a local phone/connection.

Well apart from above the hotel was nice.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank 597mo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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