Excellent experience. Hotel has shown some age but I understand that a refurb is on the books. Most importantly our room was large, king bed was huge, room was in great shape for its age. Breakfast was fantastic, service was fantastic and close to everything. 2 blocks from train stations and plenty of restaurants nearby. Most importantly we felt safe in the area. Will return soon.
Dear Guest,
Thank you for taking the time to share your opinion. We are very happy to hear you had a wonderful stay at the hotel. I'm also glad that you enjoyed both our services and our breakfast. We look forward to welcoming you back again soon.
Kind Regards,
Daniele Fabbri
General Manager
My mom and I booked this hotel at the last minute due to a train strike that brought us to Milan early. We used our free night certificates. We were able to score the last twin- bedded room thanks to good communication between the Hilton representative through which I booked and the check-in staff. We found the room fairly basic for the 350 euros per night it would have cost us. However, the beds were very comfortable and the room was quiet despite facing a busy street. The buffet breakfast was amazing. It was probably one of the best I have experienced. From the honeycomb to the orange juicer to the pastries, I was in heaven. The restaurant that served dinner was also very inventive, albeit pricey. All of the staff were lovely and helpful. On our second day, we had to depart at 7 a.m., so the staff prepared box breakfasts for us with mini honey, nutella, and jam, crescent rolls, cheese, etc. There is a taxi stand right outside the hotel, which was very useful. The hotel is also a 5-7-minute walk to the central train station. All in all, it was a great stay and made me feel more committed to Hilton.
Dear guest,
thank you for your positive comments. I'm happy to read that you have enjoyed your stay at Hilton Milan. It was particularly pleasant to see that your impression of our staff was very helpful and friendly and I'm also glad that you enjoyed our breakfast.
I truly hope that you will have the chance to come back soon to our wonderful Milan and to have the chance of welcoming you again.
With best regards,
Daniele Fabbri
General Manager
Our room was clean, but I was scared to walk on the carpet because it is SO old. The chair is peeling because it is so old. The one lamp in the room had a lampshade that is stained. The walls are chipped. the outlet covers are off the wall and on the floor. There are NO outlets near the bed. There are NO places to charge a device - USB, USB-C. The room was enormous. There was so much space that was unused, but the things that you need - light and current furnishings are missing.
The staff was excellent - restaurants and front desk/concierge. The breakfast buffet was one of the best I ever had in ANY hotel. So many choices and the food was very good. there was an enough staff too.
Great location if you want to be right near the train station.
Dear Guest,
Thank you for taking the time to share your opinion and for your positive comments. It was particularly pleasant to see that your impression of our staff was very helpful and friendly.
However, we are sorry to hear the room didn’t meet your expectations. We want to inform you that the Hotel is under renovation so we hope that despite your disappointment on this occasion, we will have the opportunity of welcoming you back to the hotel at some point in the future.
Kind Regards
Daniele Fabbri
General Manager
I have a deep fondness for the hotel but aside from the public areas and the fantastic staff, the rooms are a disappointing time warp to 30 years ago. Everything is exceptionally clean, but the rooms are not luxurious, stylish, or modern. Furniture is ragged. I will come back when the renovation is completed. Can't wait to see it!
Dear Guest,
thanks for sharing your positive review on Tripadvisor. I'm pleased that you appreciated the helpfulness of the Hilton staff for which we pride ourselves.
I truly hope that you will have the chance to come back soon to our wonderful Milan and to have the chance of welcoming you again.
With best regards,
Daniele Fabbri
General Manager
Decent business hotel. Rooms were reasonable size and location quite convenient.
The bar is quite nice.
Breakfast has a good variety with various options.
Would come back to the hotel next time I’m in Milan. Can recommend for business travel.
Dear Guest,
Thank you for taking the time to share your opinion on Tripadvisor. I am happy to learn that you had a really nice stay in the hotel. I am sure that all your suggestions will help other guests to enjoy even more their stay in Milan.
I truly hope that you will have the chance to come back soon to our wonderful Milan and to have the chance of welcoming you again.
With best regards,
Daniele Fabbri
General Manager
