The hotel was a little tricky to find, but the location cannot be beat! The hotel staff was pleasant and helpful. We were on the 3rd floor with a small balcony overlooking the plaza. There was a little bit of street noise, but I've started to travel with a very compact white noise speaker and that perfectly compensated for any disruptions that may have happened overnight. I would definitely stay here again
I've just returned from my second stay at Hostal Oriente. The location is fantastic, being opposite the Opera Metro station and close to many sights and good restaurants. The staff were the real highlight however - every person I met was extremely kind and friendly.
My room was spotlessly clean and comfortable but a little noisy and my sleep was initially disrupted, but I bought some earplugs from a local pharmacy and that fixed the issue.
I would really recommend, and will definitely stay again on my next visit 💛
My partner and I travelled around the August bank holiday and found this gem. We were upgraded to a room with a balcony and it was so lovely to sit at the veranda with the doors open with a cold beer and watch the bustle of the Opera square. I can't remember what room number we were in but I think it was the first from reception. I don't remember it ever being too noisy as we didn't spend too much time in the room, but I do agree with other reviewers that you can hear a murmur of voices between rooms, not loud enough to bother me or disturb sleep however.
The room itself was large, had a desk, tv, fridge, air con, wardrobe with hangars, and a few chairs. Also had black out blinds and bed side lamps. The bathroom had towels which were changed daily, soaps and a hair dryer. It was all very clean on arrival and was cleaned and made up daily.
Location is great. Right on the Opera plaza (with a metro station) and just behind the palace. Gran Via is a few minutes walks, and everything else is within walking distance. There are great eateries in all directions including traditional and modern in a variety of cuisines. Transport links are all around, however we didn't use them apart from going to and from the airport.
Can't comment much on staff but check in was quick and simple and email communications beforehand were easy. We booked direct with the hotel and got an awesome deal - 256 euros for 4 nights (just over £50 a night). They speak good English. There was always someone at the reception desk.
Can't really fault the place, I had a great time and would come back!
Visited for 4 days in the week, don't let the name Hostel fool you,its a clean, newly refurbished hostel ,with tasteful furnishings, clean, adequately designed rooms, ,Can be a little noisy ,but that's due to its city centre location, ,Near the Opera metro ,a lift up to the hostel entrance, so no problems if stairs are tricky, There is no facility for breakfast, but very reasonable cafes nearby to partake if wanted,
The location of the Hostal Oriente was fantastic. It was right in front of the Opera and 20m to the Opera Metro station. It's located above McDonald's and a pizza parlor and on a busy walk street with shops all around. It's an easy walk to Plaza Mayor, the Gran Via and central to walking to just about all the sites of Madrid.
The hotel is located on half of the building and sharing with other residences. The hotel was clean and well kept. My room was a single, so a bit small but very comfortable. The window opens up a central opening between buildings, so not a thing to see, but kept the room quiet. One issue is that you can clearly hear the slamming doors from the other hotel guests. Also, you must pay 1 Euro each time you lock the safe.
