Hotel Nuevo Boston

Avenida de Aragón 332, 28022 Madrid Spain
Traveller (759)
HABITACION DOBLE CAMA KING
Room & Suite (315)
Dining (72)

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C$114
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About

4.0
#188 of 475 hotels in Madrid
Location
Cleanliness
Service
Value
Stay in the Nuevo Boston Hotel, a hotel near Adolfo Suarez Airport of Madrid-Barajas and near IFEMA specialised in leisure and business trips to the capital. We are a modern design and urban hotel with original details, a personalised attention and a quality service.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bowling offsite
Highchairs available
Free airport transportation
Car park
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Housekeeping
Room service
Safe
Seating area
Separate living room
Telephone
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
City View
Languages Spoken
English, French, Spanish, German

Location

Avenida de Aragón 332, 28022 Madrid Spain
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
Barajas Airport
Alameda de Osuna
17 minMadrid Metro
El Capricho
20 minMadrid Metro
4,016Reviews103Q+A100Room tips
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Detailed Reviews
AnthroProfRet wrote a review Feb 2020
Carbondale, Illinois
My husband and I got sick with a respiratory virus and decided to cut short our vacation to Spain, so we returned to the Madrid airport to try to change our flight. Our airline was closed, so we searched for a hotel room close to the airport. Hotel Nuevo Boston looked ok at a good price, so we booked a room and took a cab (a mistake - it costs 20 Euro minimum and the hotel has a shuttle that would have picked us up). We were very pleasantly surprised by the quality of the hotel, despite its quasi-industrial surroundings. It is a conference hotel, clean, quite well appointed, with excellent staff. When we were unable to change our flight and sought to stay longer we discovered that room rates vary widely. Staff were very helpful in giving us the best rate possible. It's not the best location for visiting museums, etc. in central Madrid as taxis into town cost around 25 Euros. Staff will order a fixed rate car service or taxi. We recommend fixed-rate, as taxi rates can vary widely. One clipped us for 40 Euros (and also shortchanged the hotel their commission), and the staff worked hard to get us a refund from the cab company. The breakfast was ample and good value if purchased with the room, but the 20 Euro dinners (open at 7 or 8 p.m.) are nothing to write home about. When we decided not to eat before flying out we asked to have our breakfast removed from our bill, which was done without question.
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from nuevoboston, Director de Recepción at Hotel Nuevo Boston
Responded Feb 4, 2020
Dear AnthroProfRet, Thank you very much for your time and positive feedback. We are glad you enjoyed your stay and we will keep working to keep it going. Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Kind regards Roberto Sobrino Jefe de Recepción / Rooms Division Manager Hotel Nuevo Boston **** Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606
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michelletravels2020 wrote a review Jan 2020
Washington DC, District of Columbia
We booked this specifically because of the airport shuttle. We called after getting our bags and it came 25-30 minutes after we called. The driver didn’t show us where the entrance was and left us on the busy street so cars came right by and we walked towards the employee entrance until another guest pointed us in the right direction.

Check-in was fine. We were hungry and tired after flying 13 hours and ordered delivery, but they didn’t let the delivery person come to the room so we had to go to the lobby to pick it up.

We later ordered room service and it was very expensive for some basic food that wasn’t very good.

The room itself was nice and clean, but we picked it for the twin beds (two friends traveling together) and they were touching, which we found weird considering who wants to sleep that close to someone in a separate bed?

The next morning check out was quick and the shuttle was ready at 8am as ordered the night before and the driver helped with our bags.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with friends
Room Tip: What is a room tip?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from nuevoboston, Director de Recepción at Hotel Nuevo Boston
Responded Jan 17, 2020
Dear Michelletravels, Thank you very much for your time and feedback. We are sorry if your overall experience was not up to your expectations. We have take good note of all your comments and inform our different departments about it. We will keep working hard so may you visit us again your experience will be satisfactory. Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Kind regards Roberto Sobrino Jefe de Recepción / Rooms Division Manager Hotel Nuevo Boston **** Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606
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bsimou72 wrote a review Mar 2020
Special thanks to front desk stuff especially Yara if not mistaken. Clean hotel and room, as soon as walking in the room smells yummy I very pleasant odor that didn’t want to go anywhere.:). Only issue is there’s no USB charger at the room had to buy one for 15 euros. No big deal as the front desk tried to save me money by charging my phone at no cost. The driver from the airport was super nice, even I came in the middle of the Classico game but he picked me up with a smile, am a soccer big fan if it was me that had to pick up someone from the airport at that time I would be pissed. But he wasn’t and made the trip twice to pick me up since I was delayed at customs.
Overall I will definitely stay there transiting Madrid of for my vacation in 2 months. 5 star hotel with a one star price :)))))👍👍👍👍
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Review collected in partnership with this hotel
Date of stay: March 2020
Room Tip: Fantastic. Bigger tv and USB charger missing otherwise a 5 star hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from nuevoboston, Director de Recepción at Hotel Nuevo Boston
Responded Mar 5, 2020
Dear Bsimou, Thank you very much for your time and positive feedback. We are glad you enjoyed your stay and we will keep working to keep it going. Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Kind regards Roberto Sobrino Jefe de Recepción / Rooms Division Manager Hotel Nuevo Boston **** Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606
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joenyomozo wrote a review Jan 2020
Orlando, Florida
Great overnight in Madrid near the airport. Breakfast was a little pricey but they did have a lot of stuff except for vegetables....! The room has mounted body wash/hand soap. No shampoo etc., but did have a disposable razor and small tube of save gel.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled solo
Room Tip: Room was ok with no real frills but did have a minibar (I had two beers) and small screen TV.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from nuevoboston, Director de Recepción at Hotel Nuevo Boston
Responded Jan 21, 2020
Dear Joenyomozo, Thank you very much for your time and positive feedback. We are glad you enjoyed your stay and we will keep working to keep it going. We transfer your suggestion to our food and beverage Manager. Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Kind regards Roberto Sobrino Jefe de Recepción / Rooms Division Manager Hotel Nuevo Boston **** Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606
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NateHunsaker wrote a review Jan 2020
Las Vegas, Nevada
Very disappointed in this property. Super dirty floors, mold in the showers, musty dirty air feel in the rooms. Terrible beds. The bathrooms are updated nicely but there was tons of mold in the shower which if you can't even properly clean what's there wide open for everyone to see I doubt anything else is being cleaned properly. I would never stay there again even if it were free.

By the way, we complained about the mold and they switched us to a new room that had slightly less mold but I was too tired to ask for another room so I dealt with it.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from nuevoboston, Director de Recepción at Hotel Nuevo Boston
Responded Jan 10, 2020
Dear Nate, Thank you very much for your time. We are sorry that we did not meet your expectations. As your experience differs from most of ours reviews, we would like to kindly ask you to give us your reservation details in order to investigate further and fix it. Our apologies for the inconvenience and thanks in advance. Roberto Sobrino Jefe de Recepción / Rooms Division Manager Hotel Nuevo Boston **** Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606
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ksl701 wrote a review Aug 2020
Munich, Germany
Very nice room and excellent service. The bathroom and bedroom were very spacious and some toiletries were offered for free (toothbrush/ razor/ comb). The free shuttle to the airport was very quick and the service excellent. All in all this is the perfect place to get a nights sleep before or after a flight.
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Review collected in partnership with this hotel
Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Sobrino, Atención al cliente/recepción at Hotel Nuevo Boston
Responded Aug 28, 2020
Dear customer, Thank you very much for your time and feedback, we are pleased that you enjoyed your stay overall and we hope to see you soon. For us it is a real pleasure to know the experiences of our clients, and to know that in these days of conditioning our work has paid off. Remember that on our website we have the new benefits program for our regular NB REWARDS customers in which they will have additional discounts on the best available rate throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Roberto Sobrino Front Desk Manager / Rooms Division Manager Hotel Nuevo Boston **** Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606
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moraira wrote a review Jan 2022
UK
Clearly few people stay here for more than a night, but it is a reliable place near the airport to stay for that night

The charming people at Ryanair moved our flight by a day, and I had to find an overnight stop near the airport. This fills the bill, it is only a few minutes by shuttle bus from the terminals

The shuttle bus operates 24 hours and the drivers are very pleasant. . You phone once you have cleared your luggage on arrival. You book your return bus when you get to the hotel. Count on waiting 20 to 30 minutes for the bus

There was a certain communication problem when I phoned for the bus to the hotel. My Spanish is passable but basic, but the hotel operator took no prisoners, and it was difficult to be sure where the bus would pick us up, and how long it would take. He apparently spoke no English

A bit of the same on arrival with language. Who am I to complain, this is Spain, but also it is a hotel at the International Airport

Given the low cost of the room, I was not expect anything deluxe, but I was pleasantly surprised as to how nice the room was. Clean, bright, airy

Note to hotel, the light shades in room 340 need changing, as they are threadbare and full of holes.

Full marks on value for money. I would certainly stay there again
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Date of stay: January 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Nuevo Boston , Ventas at Hotel Nuevo Boston
Responded Jan 15, 2022
Dear Moraira, First of all thank you very much for your time and positive rating. We are glad that you enjoyed your stay with us in most aspects, and we are happy to hear that you will consider us for future reservations, as it is our main goal. We take note of all your comments, and we will check the rooms in order to change the light shades, although we are rather puzzled about the language issue. All our front desk staff speak english and we have not receive any complaints about it, which leads us to think you were attended by a person on training. If that was the case we are very sorry. We would also like to let you know that in our website we have the new benefits program for our regular customers NB REWARDS in which they will have additional discounts on the best available rate throughout the year and more offers and Benefits. For any questions, do not hesitate to contact us. Kind regards and see you soon. Roberto Sobrino Reception Manager / Rooms Division Manager Hotel Nuevo Boston **** Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606
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EdinColorado wrote a review Apr 2022
Denver, Colorado
Typically, we only give five stars to hotels that are absolutely the finest. Occasionally, five stars are merited because the hotel (although a tier down in luxury from the Four Seasons) fits perfectly in the category we were looking for. After two weeks touring Spain, we wanted a hotel close to the airport with shuttle service for our early morning flight back to the U.S. Hotel Nuevo Boston exceeded our expectations. The large, modern hotel has a contemporary design, a beautiful lobby, and a comfortable (and while we were there, quiet) restaurant. The ride to the airport on the hotel's 20-person van took about 15 minutes. The room was large and the room rate incredibly modest.

Criticisms? The toiletries were those pump bottles screwed to the bathroom walls. The shuttle leaves only once an hour (not a problem for us; be sure to ask at the front desk to reserve your spot). And the "matrimonial" bed in our room was two smaller beds pushed together. Overall, the hotel was a wonderful place to wind down before flying back to the States.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Nuevo Boston , Ventas at Hotel Nuevo Boston
Responded May 2, 2022
Dear Edin, Thank you very much for your time and positive feedback. We are glad that you enjoyed your stay with us in all aspects, and that our staff was helpful and kind at all times. For us it's a great pleasure to read comments like this. We also hope that you will visit us in the near future, and we remind you that on our website we have the new benefits program for our regular customers NB REWARDS in which they will have additional discounts on the best available rate throughout the year and more offers and Benefits. For any questions, do not hesitate to contact us. Greetings and see you soon. Roberto Sobrino Reception Manager / Rooms Division Manager Hotel Nuevo Boston **** Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606
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MERW869 wrote a review Sep 2021
Kentucky
Spent the night before our early departure here. After reading recent reviews and the hotel’s somewhat defensive responses, I wondered what we would find. Well, we found that the hotel's only response to reviewer concerns is a defensive reply.!

Our room was pretty, the bed comfortable, WiFi & AC worked, and hot water was good. All expected of a 4 star hotel. But it ended there.

There was no kettle for coffee/tea (forgot again??), no bathroom amenities, just wall dispensers for hand soap and bath gel. When I asked reception for shampoo (as a defensive reply suggested) I was told the bath gel was also shampoo! Towels were old and starting to fray. No glasses for water, but a defensive reply noted 2 glasses were in the mini bar: I was in luck! Interestingly, a laminated paper above mini-bar noted prices and indicated it was refreshed daily (I guess restocking the minibar is important)!

Being an airport hotel we needed to use the free shuttle. Shuttle runs on the hour; we needed the 7am. Breakfast however, begins at 7. At check-in we were told they would have coffee and some breads for us a little before 7, but breakfast hostess said “no”. Not even coffee - and since they “forgot” to put a kettle in our room we could not even make coffee (guess I should have asked reception for a kettle when we checked in!)

We had dinner in the dining room and had no complaints.

Overall as many other reviews have noted it’s NOT a 4 star hotel! We will NOT choose to stay there next time.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Nuevo Boston , Ventas at Hotel Nuevo Boston
Responded Sep 12, 2021
Thank you for taking the time to comment on your experience. We appreciate that you have made the decision to stay with us there based on our review profile. We are sorry that your experience was not what you expected. As you will have read in other comments, we have amenities products at the 24-hour reception as well as a kettle service on request at no additional cost. Regarding the problem of their express breakfast, I do not know what happened, however I can understand that if I had the bus booked at 07am and they came down very tightly on time, my partner would tell them if they wanted to have breakfast or go to the airport, our service is punctual and not expects understanding the urgency and need of all customers to take their flight. It is a shame that you think that our responses are defensive, because as you will see, we defend ourselves from unjustified attacks and we accept our mistakes, they help us to improve. I hope you change your mind and give us your confidence again to stay with us again. For any questions, do not hesitate to contact us. Best regards and see you soon. Roberto Sobrino Reception Manager / Rooms Division Manager Hotel Nuevo Boston **** Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606
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Tatiana T wrote a review Aug 2022
Chisinau District, Moldova
The staff was very friendly and eager to help. the room wasspacious and tidy. It was cleaned and the towels were changed every day. I was really surprised how quiet it was : I did not hear any noise neither from the street nor from the neighbouring rooms. There was no kettle in the room, but they explained that by the COVID-19 restrictions. The food in the restaurant was good and the waiters were very nice. When one of them could not explain something in English they immediately found another member of the staff who spoke good English and the problem was solved. I liked the buffey for breakfast! There was enough food and it was various.
The airport transfer was perfect: on time, very polite and helpful driver. Thank you!
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Sobrino, Atención al cliente/recepción at Hotel Nuevo Boston
Responded Aug 16, 2022
Dear Tatiana. Thank you for taking the time to explain your stay. We are very happy that you enjoyed your time here, and that our staff was helpful and frinedly. We thank you also for your very good rating, and we hope that you can visit us in the near future, may you visit Madrid again. To that end, we will like to let you know that on our website we have the benefits program for our regular customers NB REWARDS with which you can have additional discounts on the best available rate throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Kind regards and see you soon. Roberto Sobrino Reception Manager / Rooms Division Manager Hotel Nuevo Boston **** Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606
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yourtimeisupson asked a question Jan 2024
3 contributions5 helpful votes
Where do you pick up the shuttle at Terminal 4?
Cutleros asked a question Oct 2023
Leamington Spa, United Kingdom78 contributions38 helpful votes
Hi. How easy is it to get to the city centre by public transport
Answer from David M
Saint Louis, Missouri17 contributions3 helpful votes
We took a taxi from the city center to the hotel. However, the website Rome2Rio can give you some options. Simply do a Google search on "Hotel Nuevo Boston to Madrid city center Rome2Rio," and you will get your options.
teamsc10190 wrote a tip Jul 7
Temecula, California212 contributions91 helpful votes
"Get to the airport early during high season! We got to the airport four hours prior to boarding time and barely made it on the plane."
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Jean-luc F wrote a tip May 2024
Lisbon, Portugal6 contributions3 helpful votes
"don’t eat at this restaurant"
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Silvia Snyder wrote a tip May 2024
Nokomis, Florida15 contributions
"Get the shuttle from the airport to the hotel and back. They are great and very useful. We didn't know they had it when landed in Madrid, Barajas. "
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Rachel G wrote a tip May 2024
Pigadi, Greece103 contributions55 helpful votes
"Just don't go. Decent communication with the hotel before and after your experience are also important, not just the stay."
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Edy Luka wrote a tip Feb 2024
Geneva, Switzerland1 contribution
"Before booking, carefully read recent guest reviews, particularly focusing on mentions of smoke and ventilation."
Read full review
Not the right property for you?
There are more places to choose from in the Madrid area.
PRICE RANGE
C$133 - C$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
husa nuevo boston madrid, husa nuevo boston hotel
LOCATION
SpainCommunity of MadridMadridRejas / San Blas - Canillejas
NUMBER OF ROOMS
162
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Nuevo Boston - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Nuevo Boston
Which popular attractions are close to Hotel Nuevo Boston?
Nearby attractions include Centro Comercial Plenilunio (0.9 km), Transfer Madrid & World (0.8 km), and Marphil (0.6 km).
What are some of the property amenities at Hotel Nuevo Boston?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Nuevo Boston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Nuevo Boston?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Nuevo Boston?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel Nuevo Boston?
Conveniently located restaurants include Johnny Rockets, El Brasero de Don Pedro, and Raza 7.
Are there opportunities to exercise at Hotel Nuevo Boston?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Nuevo Boston have an airport shuttle?
Yes, Hotel Nuevo Boston offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Nuevo Boston have airport transportation?
Yes, Hotel Nuevo Boston offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Nuevo Boston?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Nuevo Boston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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