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Darren L

Good

Reviewed Nov 21, 2023
Very nice hotel the staff on front desk helpful polite rooms clean good location breakfast good access to tea and coffee maid service very helpful and polite would like to say thank you to all staff .
Date of stay: November 2023
Room Tip: Ask the reception team for any tips helpful and alway chatty
Trip type: Travelled as a couple
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Service
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Reviews (808)
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All reviews las ramblas great location palau guell coffee machine hotel is located lovely hotel light sleeper metro earplugs
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4 - 9 of 809 reviews
Reviewed November 18, 2023

We stayed here for 5 nights (13-18th Nov) and had a good experience.

When we arrived at 12pm, the staff allowed us to go straight to the room which was nice as we expected that it would be unavailable at that time.

The room was clean, and we had a nice view overlooking the pool and patio. Our room had two single beds pushed together with no fixtures to hold them together. However, the beds and pillows we thought were comfortable.

The breakfast had a good selection of food; fruit, juices, pastries, bread, meats, cheese, yoghurts, and a small variety of hot food.

The staff were very helpful, Joel particularly offered good advice on where to eat on our last night and was friendly.

The location for us was perfect, 4 minute walk to the nearest metro, walking distance to the hundreds of food options on La Rambla and 5 minute walk from the Boqueria market.

A few negatives - There was not a safe in the room, I would have preferred one. There was no air conditioning, or it wasn’t working in our room meaning we had to leave the window open at night. Also, we just happened to be the room next door to a nightclub which was loud at night, but not the hotel’s fault! We expected noise as this hotel is so central.

Beautiful communal areas. We had no major concerns, we would return !

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank meganburdon123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 22, 2023

The hotel is situated in a run down area of Barcelona with boarded up houses, graffiti on the walls and people sleeping rough in doorways. The hotel was extremely basic and unattractive. The rooms were poorly furnished with small thin towels and a sliver of soap. This would only compare with the cheapest hostel with no redeeming features. A very mean hotel with no redeeming qualities.

Room tip: Not a safe area to walk around with boarded up properties, graffiti and rough sleepers in doorways.
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank asw665
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Montserrat Saiz Lebrun, Marketing at Onix Liceo Hotel, responded to this reviewResponded September 22, 2023

We're sorry to hear about your negative experience. However, we disagree regarding our beloved Raval neighborhood. We understand it may not be the most attractive neighborhood in the city, but we don't believe it is as you describe it. Our hotel is situated in front of the historic Palau Güell, a magnificent example of domestic architecture within the context of modernism.

Nevertheless, we apologize that it did not meet your expectations, and your suggestions will be taken into account to improve our guests' experience."

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Reviewed August 16, 2023

This hotel is excellent. The location perfect for walking everywhere in central Barcelona even to the beach and Sagrada Familia. The atmosphere is calm and welcoming. We received a superb service from the lovely staff on the front desk, house keeping and breakfast team. The rooms are very comfortable and the pool is a bonus on hot days. Would highly recommend in terms of value and overall experience. Than you!

Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Poodlenearly40
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guadalupe Peralta Caceres, Marketing at Onix Liceo Hotel, responded to this reviewResponded August 30, 2023

Thank you very much for your comment. At Onix Liceo, we strive to ensure our guests feel comfortable, so your feedback is highly valuable to us. We look forward to seeing you again soon.

Onix Liceo Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 14, 2023

The hotel itself is lovely. It is updated and clean. It is in a very good location that is walking distance to several stores and restaurants. The street in front is very busy with pedestrians and there is some litter thrown about, but I found this was true for most of Barcelona. We stayed for only one night and it served its purpose.

Room tip: There is a specific garage for you to park in. You need to get a key from the front desk to park.
Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Katie d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 27, 2023 via mobile

Wonderful hotel with great staff in a great location. Very clean! The terras was great. Especially to rest before and after dinner. A bit noisy but all the rest was so good it didn’t bother us. Lot’s of great restaurants in the area. El Raval is great and vibrant.

Date of stay: May 2023
Trip type: Travelled as a couple
1  Thank 273annickm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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