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Lou104
Lonbdon

Amazing Hotel

Review of H10 Universitat
Reviewed Apr 12, 2024
Amazing hotel no faults- reception Celia and Noelia were so helpful and always greeted u with a smile- breakfast was huge and catered for every need - Bedrooms were large with plenty of wardrobe and drawer space - bathrooms large with great shower
The rooftop bar was lovely with great views over the city- all staff so very pleasant- The area was very central to get around- great hotel and made u feel very comfortable- as an elderly person I felt really at home and enjoyed my stay immensely
Date of stay: April 2024
Room Tip: A room with balcony is nice
Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H10 UNIVERSITAT , Director General at H10 Universitat, responded to this review
Responded May 15, 2024
Dear Lou,
I would like to thank you for taking the time to advise on your recent stay at our hotel H10 Universitat. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Thank you very much for noticing the treatment received from the staff during your stay, we are very pleased to know that you have enjoyed your room and the rest of the facilities. We are very glad to read that you enjoyed your accommodations, as well as the highly personal service that we extend to our clients. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
We are really looking forward to welcome you again soon.

Kind regards,

H10Universitat


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 11, 2024

From the moment we stepped into the hotel we were given a 5 star friendly service by all members of staff. This hotel is by far a five star with excellent beds bed linen, espresso machine in the room, excellent selection at breakfast and much more….

The roof top bar is great to either sip a glass of fizz before heading out in the evening or after a long day sightseeing just sit and relax.

I travelled to the city on my own with two children (7yrs & 10yrs) and we felt safe at from the moment I arrived.

Best location as It is minutes away from Playa Catalunya square which you can find the metro (underground) that’s very easy and straightforward to use
Also the sightseeing buses that operate from 9am daily.

We stayed in a Junior Suite and there was lots of space and will definitely stay at this hotel again without a doubt when travelling to the city in the future.

Best hotel for location, value, star rating and most of all the friendly staff.

Thank you!

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Yvonne J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H10 UNIVERSITAT , Director General at H10 Universitat, responded to this reviewResponded May 15, 2024

Dear Yvonne,
We thank you for choosing our H10 Universitat Hotel for your visit in Barcelona, and also for your time and comments that are essential for the constant improvement of our hotel as we strive daily to give you the best attention and services. We do take pride in catering to our guests’ needs the best way we can. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We are so grateful for your kind words.
We endeavor to go above and beyond to ensure our guests have a memorable experience.
Whilst standing at your entire disposal, we hope to receive you very soon.

Kind regards,

H10Universitat



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 7, 2024 via mobile

Fantastic hotel from the moment we stepped through the doors. Welcome drinks while we checked in and cookies for a nice treat when we got to our room. We had a family suite which looked over the street (good windows kept the noise out.) The room was a good size and the cleaners kept it immaculate. Breakfast was wonderful, local and high quality produce with amazing freshly baked croissants brought to your table. The hotel has an eco friendly ethos and the style and decor was beautiful. All the staff were so friendly and helpful, we really enjoyed our city break and would highly recommend.

Date of stay: April 2024
Trip type: Travelled with family
Thank leannemalcesine2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H10 UNIVERSITAT , Director General at H10 Universitat, responded to this reviewResponded April 10, 2024

Dear Leannemalcesine,
We thank you for choosing our H10 Universitat Hotel for your visit in Barcelona, and also for your time and comments that are essential for the constant improvement of our hotel as we strive daily to give you the best attention and services.
Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer.

Best regards, H10 Universitat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 6, 2024

When I first arrived, I was so impressed by the stunning room. The welcome gifts made the experience feel wholesome. The bathroom was relaxing and I liked the structure of the room in general. There were a lot of mirrors, which was good for people who want pictures. The staff is extremely helpful and nice. The location is great and convenient. I totally recommend!

Date of stay: March 2024
Trip type: Travelled with family
Thank xlz2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H10 UNIVERSITAT , Director General at H10 Universitat, responded to this reviewResponded April 10, 2024

Dear Xlz ,
We thank you for choosing our H10 Universitat Hotel for your visit in Barcelona, and also for your time and comments that are essential for the constant improvement of our hotel as we strive daily to give you the best attention and services.
We love to read about your experience, so that we can use this valuable feedback to deliver an even better experience next time.

We are really looking forward to welcome you again soon.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 5, 2024 via mobile

Lovely hotel, friendly staff, breakfast was exceptional.

Room was lovely we had a balcony with great views, also a bath which was well received.

Good rooftop bar with great views.

The hotel was spectacular from the staff being very helpful and the wonderful views.

Date of stay: March 2024
Trip type: Travelled with friends
Thank Christineprice1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H10 UNIVERSITAT , Director General at H10 Universitat, responded to this reviewResponded April 10, 2024

Dear Christine,
We thank you for choosing our H10 Universitat Hotel for your visit in Barcelona
We are so grateful for your kind words.
We endeavor to go above and beyond to ensure our guests have a memorable experience.
Whilst standing at your entire disposal, we hope to receive you very soon.

Best regards, H10 Universitat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2024

The staff is very accommodating and eager to satisfy your needs from restaurant referrals to arranging transportation etc. the rooms are not large, but well appointed and comfortable. The location is ideal, just off Cataluna plaza and a couple of blocks from Ramblas. Started here about 12 years ago and rebooked because of great experience then which was related this time.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Richard L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H10 UNIVERSITAT , Director General at H10 Universitat, responded to this reviewResponded April 10, 2024

Dear Richard ,
I would like to thank you for taking the time to advise on your recent stay at our hotel H10 Universitat. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.
We are really looking forward to welcome you again soon.
Best regards, H10 Universitat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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