Not sound proof and curtains barely do the job. Whenever a patrol car passes nearby with the siren on, the sound and lights are easily heard/seen. Honestly it is not worth the price I paid. It’s at most a 50 euro hotel not a 70-80 one.
Dear Guest,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your stay.
We regret to hear that you were disturbed by noise from outside the hotel and that the soundproofing and curtains were not effective in providing a comfortable environment for you to rest. Please know that we take your comments seriously, and we will look into ways to address these issues to enhance the overall guest experience.
Regarding the pricing, we appreciate your feedback and will certainly review our pricing structure to ensure it reflects the value we aim to provide to our guests.
We truly value your input as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.
Best regards,
Hotel Paral·lel
the room was single in the first floor so it was small. however the layout would be better. many things one next to the other (big desk, bed etc).
the biggest drawback was the breakfast. Poor breakfast in quality and quantity terms. staff indifferent about that.
Dear Guest,
Thank you for sharing your feedback with us. We are pleased to hear that you found the room layout satisfactory, although we apologize if the size of the single room did not meet your expectations.
Regarding your experience with breakfast, we are truly sorry for any disappointment caused. We strive to offer a satisfying breakfast experience for all our guests, and we regret to learn that the quality and quantity did not meet your expectations. Rest assured, we will address your concerns with our breakfast team to ensure improvements are made.
Your feedback is valuable to us, and we appreciate the opportunity to address areas for improvement. We hope to have the chance to welcome you back in the future and provide you with a more enjoyable stay.
Best regards,
Hotel Paral·lel
The location of the hotel I can say - amazing - Considering it is very close to the Metro it is a plus point for me. My stay was a very short stay of 4days and 2nights but the staff was amazing by attending to our questions and request. teh only thing I think you could improvise is the oillow in your room. the pillow are quite thin and too long. was not having a beautiful slepe because of the pillow but overall its a good hotel for a stay
Hello, it was a nice sleep there for a day , there is no brush to clean the toilet , it's disgusting to clean, the brush is very important , every other vip hotel they have too, if there is no brush we have to use the toilet just once , can't use twice
Thank you
Dear Guest,
Thank you for your recent stay with us and for taking the time to share your feedback.
We sincerely apologize for any inconvenience you experienced regarding the lack of a toilet brush in your room. Your feedback is important to us, and we appreciate you bringing this matter to our attention. We will review your comments with our housekeeping team to ensure that necessary amenities, including toilet brushes, are provided in all guest rooms for the convenience of our guests.
We hope that despite this issue, you were able to enjoy your overall stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to contact us directly.
We look forward to welcoming you back in the future and providing you with an improved experience.
Best regards,
Hotel Paral·lel
The smallest room I have ever been. A small single bed, couldn't even walk to the bathroom. There qas huge noise from the avenue next to the room. There was visible dust on the bathroom shelf. The personnel at the reception weren't helpful at all. The breakfast was very poor, the personnel though there was kind. Extremely low value for money. Avoid it.
Dear Guest,
Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your stay. It is disheartening to hear about the issues you encountered, and we are genuinely sorry that we did not meet your expectations.
We take your comments seriously and will address them with the relevant departments to ensure improvements are made. If you have any additional details or specific suggestions, please feel free to share them so we can better understand and address your concerns.
We appreciate your feedback, and we hope to have the opportunity to regain your trust in the future. Please feel free to reach out if you have any further comments or if there is anything more we can do to assist you.
Best regards,
