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Markbccfc1927
High Wycombe, United Kingdom

A few issues…

Reviewed Apr 29, 2024via mobile
To start with the positives, the staff were generally welcoming, professional and polite, Ali on reception assisted with printing our return boarding passes and Cristian in the bar was hardworking.
Another receptionist recommended a nearby restaurant that was pretty good.
The not so good: the website says there is parking on site but there was no mention of a fee so we were surprised to be told upon arrival that parking was €28 a night! Secondly there is no lift from the car park to the lobby so it was a struggle with cases up 2 flights of stairs (TBF, we were partly assisted on arrival but not departure).
The hotel itself was adequate, a little tired and could do with some modernising but it was clean.
My wife was a little concerned about a chipped toilet seat in our room but the shower pressure was fantastic!
My biggest gripe was that our room (201) was directly next to the maid’s cupboard and for the first 2 mornings, we were woken around 8am by shouting, screaming & laughter as they went about their work!
After the 2nd time I spoke with reception and it didn’t happen again, however, the room doors appear to have no acoustic quality whatsoever as we heard numerous hotel guests throughout the night as they came & went, it certainly wasn’t very relaxing.
I would definitely recommend asking for a room as far away from the maid’s cupboard & lift lobby, as possible.
Date of stay: April 2024
Room Tip: Avoid any rooms near maid’s cupboard or lift lobby. Be aware of car parking charges.
Trip type: Travelled with family
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14 - 19 of 789 reviews
Reviewed April 19, 2024 via mobile

The hotel was really nice we originally booked in to the sister hotel but when we got there the hotel had no electric so we were sent to this hotel free of charge by taxi
The hotel rooms were lovely n clean and very modern we found all the staff to be really friendly
It was a short walk to the metro n 4 stops and you was in the heart of Barcelona
We never used the pool area as we were only there two days
Breakfast wasn’t included in our stay but too be honest didn’t look to great for €19 euro
We had a lovely evening meal there though
Drinks quite expensive compared to other places but there were good quality

Room tip: Metro stop is a short walk and 4 stops and you are in the hear of Les Rambles
Date of stay: April 2024
Trip type: Travelled with friends
1  Thank rosie8586
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 13, 2024

Came to 505 lobby is lovely, up to date and smells nice. The rooms are very dated, water damage on the door of the bathroom, open the door of the bathroom the ceiling makes a huge noise, beds are itchy, room is so hot at night can’t keep the windows open as they open inwards and the curtains push the windows shut, i did call reception he said nothing he can do and put the phone down on me. The next day I spoke with reception the receptionist just stared at me. The manager said that’s not good.. when I went back to the room I got a knock on a door with a fan. This is not a 4 star hotel. If I was not so late I would have gone somewhere else. Staff are rude. Swimming pool is an enlarged bath! Do t waste your money.

Date of stay: April 2024
Trip type: Travelled as a couple
1  Thank LLIDG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 31, 2024

THIS HOSTEL IS A SCAM. I made a booking with booking.com for this hotel and received a confirmation email. A few days later another email was sent to say that the payment was invalid. I completed a form and received a confirmation email. Several days later I received the same email.

It turns out that the hotel 'accidentally' lowered their price and then cancelled the booking, but they did it under the pretense that my card was invalid. Thus, I now have no hotel and no option.

I have wasted about 30 hours in total on the phone to booking.com and the hotel.

DO NOT BOOK THIS HOTEL.

DO NOT USE BOOKING.COM

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Helen A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 11, 2024 via mobile

his is really the worst hotel in the world. This is my first time when I reversed to the hotel and pay during the stay. But they sent me an email saying that we have a problem with the card being invalid. I believe that it is a valid card. Finally, they wrote to me that it was okay. And then after 24 hours and they canceled the hotel for no reason. I asked the hotel directly why they canceled the hotel? and they wrote to me that yes, that they canceled what I did, but in reality I was nothing, they can't blame me. I never go to that hotel anymore.

Room tip: No help for nothing.
Date of stay: March 2024
Trip type: Travelled as a couple
1  Thank Explore22684585399
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marta Alamany, General Manager at Hotel Catalonia Barcelona 505, responded to this reviewResponded March 13, 2024

the automatic detection system marked it as invalid, causing the cancellation of your reservation. These systems are designed to protect both customers and businesses from potential fraudulent transactions or card issues. We hope to accommodate you in the near future, we apologize for the inconvenience caused.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 19, 2024 via mobile

From the moment we arrived to the day we left we were made to feel very special. Staff are wonderful hotel was awesome. as it was my wife’s 50th we stayed in a signature room with own pool. The restaurant served great food with exceptional recommendations. Sight seeing, bar and restaurant tips given to us by the staff were all excellent. The location in the gothic quarter is an excellent location allowing for not more than 25min walk to many of the areas we wanted to visit. If I was going to be hyper critical I would suggest more coffee and milk to be left in the rooms but saying this we were always supplied more when we asked. We certainly hope to revisit this beautiful city and lovely hotel in the near future.

Room tip: Listen to the staff the suggestion they gave us were all great and much appreciated.
Date of stay: January 2024
Trip type: Travelled as a couple
1  Thank Jonathan H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marta Alamany, General Manager at Hotel Catalonia Barcelona 505, responded to this reviewResponded January 25, 2024

Dear Jonathan, thank you so much for your nice words, has been a pleasure for us and we hope to see you again very soon. Best regards

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