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fraychel
Irvine, California

Bath towels are so amazingly soft!!

Reviewed Jun 4, 2023
I'm a Marriot Bonvoy member and was looking for a mid-range hotel in Barcelona. There are two AC hotels, this one on Diagonal and another by the Sants train station. In retrospect, the Sants AC is probably more centrally located to public transportation. However, the AC Diagonal L'illa was a very, very nice hotel which offered a comfortable stay. I appreciated the politeness of the English-speaking front desk staff. The beds are comfy; there is plenty of space (as can be seen in the photographs) and electrical outlets to charge laptops and other electronic equipment. It was, however, the bath towels that left such a deep impression on me for being so darn soft! I wanted to just roll around in them and take them home with me (I didn't, hehe).
Date of stay: May 2023
Room Tip: To access the BCN metro: Take the T1 tram two stops towards Zona Universitaria (westward), get...
Trip type: Travelled solo
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All reviews great hotel food court downstairs bath towels are soccer stadium presidential suite on site restaurant front desk staff public transportation convenient location restaurants and shopping minute walk les corts living room great room comfortable stay business hotel quiet area
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Reviewed April 27, 2023

Hello Barcelona travelers! You have found the right place if you visit THE AC.
Its just going to be called THE AC here because this staff sets the standard of what every Hotel should strive to be Marriott Family or otherwise.
I wish I could name everyone we came into contact with who made our week visit so enjoyable but its just too difficult when every single employee feels like an old friend but Ill give it a try.
The front desk staff was our first interaction after a 12-hour flight and Anna and Carolina were so welcoming and friendly we immediately felt we were in for a good stay.
The room was perfect and after unpacking and a shower it was time to hit the restaurant.
We were greeted by a smiling Romina who was extremely kind and provided excellent service and was very friendly.
The food, drinks and company were so perfect we came back a few more times during our stay and had the pleasure of hanging out with Sbas the bartender and Romina.
They were both very nice people and fun to be with and even though we never stayed for more than an hour or so it felt comfortable enough we wanted to visit our 2nd floor friends whenever we could.
This was our first time in Barcellona and this crew at The AC should do a commercial
for Spain they are so amazing.
Moving on, where to go , what to do?
Hello again Anna!
We do not have enough space to be specific how many recommendations she had.
Id like to say Anna was patient with us and spot on with everything she suggested and with Carolina also offering suggestions I seriously believe both of these agents should have Concierge included in their titles.
Our Housekeeper Shirley was also so friendly and accommodating with a smile on her face every time we passed her in the hallways.
Dear GM....I don't know what you are doing but your people seem to really enjoy their jobs and are very happy.
I had the pleasure of spending 24 years at The Westin St Francis in San Francisco
and only wish we could provide the excellent service and had a staff that cares as much as yours does.
You should be very proud.
We checked in 23 April and had a 321.GREAT room!
Sincerely,

George P
Concierge
Napa Valley Wine Country Tours




Room tip: Stay here!!!!!!!!!
Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank flyinbanana1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 13, 2023 via mobile

This hotel is amazing! Like other AC hotels (we stayed in Cordoba and Madrid) the Barcelona AC offers great rooms, excellent service and delicious food. Our room, 532, was massive! Two large beds in a room that had a table and a nice park view. We opted in for the breakfast option but were disappointed by the lack of vegetarian options and by the dirty dishes and cups. It would be great for the hotel management to better supervise this side of the hotel operation. The other staff at the hotel, reception and Housekeeping are perfect. Will definitely stay here again!

Room tip: Skip the breakfast if you are looking for clean plates and vegetarian options
Date of stay: April 2023
Trip type: Travelled with family
Thank Trekker2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 3, 2023 via mobile

Convenient hotel for a visit to the camp nou soccer stadium. Walking distance.
This hotel is in the business district away from touristy parts. High end stores and a huge mall next door with a food market and food court downstairs.
Unfortunately the front desk staff was not so welcoming. I could see how other guests were being helped and shown around the area, and when I asked the response was just go downtown.
Walk down this street until your room is ready.
Staff needs cultural training, awareness to treat every race similarly.
Everything else was excellent, the room, the amenities and cleanliness.

Date of stay: March 2023
Trip type: Travelled with family
1  Thank chinacivic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 24, 2023

Hotels like this are why I am a Marriott member. Well placed with great rooms, great bathrooms and all the amenities. The staff are professional and friendly and know everything about the City and the area.

Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Tony O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 29, 2022 via mobile

The AC Hotel Diagonal is a perfect spot to explore Barcelona. It's literally attached to the I'lla Mall. Being a lifetime Titanium elite has it's perks. We were upgraded to a Presidential Suite with 2 bathrooms, living room and dinning room. The bed was very comfortable and spacious. The lounge serves daily buffet breakfast for ₹15 with varied choices for everyone. The wait staff at the lounge are very professional and kind They also serve dinner starting at 7:30 pm Check in was quick and easy. Front desk like Ana are helpful and always ready to assist with any questions you may have. They also arranged the taxi to the airport. Housekeeping cleans your room daily unless you request not to.

So if you like a combination of a good hotel, restaurants and shopping look no further. The AC Marriott Diagonal L'lla is the perfect choice.

Room tip: There's an ongoing construction at the back that can ruin your sleep as they start early in the morning
Date of stay: September 2022
Trip type: Travelled with friends
1  Thank GKirton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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