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Dipen L
Taxi booked by Mercure cheated us with 5 euros for each of the 3 small begs
Review of Mercure Barcelona Condor
Reviewed Jan 8, 2020
Good location, small room, everything was fine.
On the last day, the taxi booked by the hotel cheated us on fare.
So kindly book the taxi yourself. I informed the hotel about this, they have not taken any actions.
we had 3 small back, the taxi driver ask to pay 15 euros extra they total fare we paid was 45 euros.
Date of stay: January 2020On the last day, the taxi booked by the hotel cheated us on fare.
So kindly book the taxi yourself. I informed the hotel about this, they have not taken any actions.
we had 3 small back, the taxi driver ask to pay 15 euros extra they total fare we paid was 45 euros.
Room Tip: room are small, avoid taxi booked by hotel
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MERCUREBCNCONDOR, Public Relations Manager at Mercure Barcelona Condor, responded to this review
Responded Jan 9, 2020
Dear guest, thank you very much for taking the time to send us your feedback. We really appreciate it.
We sincerely regret the incident with the taxi, that was unfortunately out of our control. We did call the taxi agency to report the incident, but without a receipt they cannot identify the taxi driver.We hope to be able to welcome you back soon and change this taste of experience.
We sincerely regret the incident with the taxi, that was unfortunately out of our control. We did call the taxi agency to report the incident, but without a receipt they cannot identify the taxi driver.We hope to be able to welcome you back soon and change this taste of experience.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (591)
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All reviews nice hotel the sofa bed coffee machine close to metro station hotel is situated top floor beds were comfortable walking distance location is great around the corner reception city eaterys balcony gym cleaning stops
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35 - 40 of 591 reviews
chantal v
Antwerp, Belgium
111113
Date of stay: December 2019
Review collected in partnership with Accorhotels.com
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This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MERCUREBCNCONDOR, Public Relations Manager at Mercure Barcelona Condor, responded to this reviewResponded January 8, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
auddiii
Ranchi
23
via mobile
Clean sheets and room, good view of Mount tibidabo. Room has electric heating rack for basic essentials to dry. Very well connected. Very close to the station. Has an outdoor seating area. Receptionist was very helpful in providing basic information about the city, getting us a cab etc.
Date of stay: December 2019
Ask auddiii about Mercure Barcelona Condor
1 Thank auddiii
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MERCUREBCNCONDOR, Public Relations Manager at Mercure Barcelona Condor, responded to this reviewResponded January 8, 2020
Dear Auddiii,
Thank you for taking the time to tell us about your experience at the Mercure Barcelona Condor.
We are pleased to know that you have enjoyed our nice location and appreciate our staff courteous service.
We hope to welcome you back very soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
thomaseI2694GI
Asperg, Germany
33
Its a good Hotel not far away from downtown, if you like to walk you need 25 minutes or you take a taxi and for few Euros you´r then there. Rooms a clean as all other Mercure Hotels I have been, Breakfast has everithing you need the time is perfect when you travel with Kids, missing in rooms is a water cooker but on reception you will get one. Great personal always friendly and try to help. I will be there again for my next travel
Date of stay: December 2019
Review collected in partnership with Accorhotels.com
Ask thomaseI2694GI about Mercure Barcelona Condor
1 Thank thomaseI2694GI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MERCUREBCNCONDOR, Guest Relations Manager at Mercure Barcelona Condor, responded to this reviewResponded January 2, 2020
Dear Thomas,
We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, we look forward to welcome you back very soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
RaakshaniS1
Fourways, South Africa
2324
via mobile
We enjoyed staying at the Mercure Condor. We had 2 rooms and both were serviced well. Staff are friendly and helpful. Nuria at reception always has a smile. Breakfast is value for money. Overall a very pleasant experience
Date of stay: December 2019
Ask RaakshaniS1 about Mercure Barcelona Condor
1 Thank RaakshaniS1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MERCUREBCNCONDOR, Guest Relations Manager at Mercure Barcelona Condor, responded to this reviewResponded January 2, 2020
Dear Guest,
We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor.
We are delighted to read that you enjoyed your stay at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for your kind feedback, and we hope to see you again soon for another great journey with us.
Happy New Year!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UmiKhan009
Watford, United Kingdom
1112
Very clean very comfortable excellent customer service. We couldn’t get enough and very accessible to all the see to spots❤️ The coffee machine at the reception is the charm❤️❤️❤️
We couldn’t get enough . Supermarket for amenities was nearby. Also metro station was 2 min walk.
Date of stay: November 2019
Ask UmiKhan009 about Mercure Barcelona Condor
1 Thank UmiKhan009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dirección Mercure Barcelona Condor, Other at Mercure Barcelona Condor, responded to this reviewResponded August 26, 2022
We appreciate your comments about your stay at the new Mercure Barcelona Condor hotel. We are sure that your comment will be of great help to our team, as we strive to improve our services every day. Thanks again for sharing your experience with us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC