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pete
Hong Kong, China

Superb

Reviewed Mar 5, 2020via mobile
Just happened to read some nice comments on trip.com before decided to book. I throughoutly enjoyed my stay here, in fact, I decided to extend my stay. Location is perfect with 5 mins walk to metro, which takes you to all the tourist spots. The room is spacious with modern & clean decor. There was a problem with air conditioning but sorted. Free coffee, juice & croissants in the morning are extra bonus. Last and not least, the ladies at reception were always cheerful, smiling and helpful. Special thanks to Paula with all your professional help. I have no hesistation to book this hotel again or try their chain of hotels in other Spanish cities.
Date of stay: March 2020
Trip type: Travelled solo
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All reviews small kitchenette great stay ironing board room was clean cleaned every day hotel location great location i highly recommend this hotel enjoyed our stay coffee machine air con night stay amazing hotel easy access walking distance would definitely stay here again refrigerator
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Reviewed February 25, 2020 via mobile

The apartment was very clean and cosy. However the kitchen could be better, one objective of choosing an apartment is to cook and there was missing some basic things like a kitchen knife (not a meal simple meal knife), a wood spoon, a cloth to dry the dishes after washing them. And the hotel could provide some spices like salt and pepper.
In general, was good, but could be better.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank Pedro A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 26, 2020

My stay at the HG Suites was mid week through the weekend. I had a room on the seventh floor, so this may be why all the other reviews about noise are lost on me - I didn't hear much noise from the street (only a little from 06h to 06h30 on Sunday morning from the pizza joint across the road on the side street) and certainly nothing from the metro. From what I could tell from the floor map, most rooms are on the side street, not Via Augusta, so I don't see why noise should be an issue.

The bed was very firm and blissfully comfortable, though the pillows were too soft for my liking.
The rainforest shower was amazing.
Housekeeping was thorough and remembered everything. They did, however, annoy me when they kept turning the air con off so I'd come back to a humid and stuffy room. I believe a guests preference for the entire night they paid for should override housekeeping's comfort for the 20 mins they're in there.
The room was sold to me with no mention of breakfast being included, yet croissants, juice and coffee every morning for free was a pleasant perk.
Snacks are available from a 'vending machine' - drinks just sit on a shelf, they're not refrigerated as there's no door, so warm water and warm coke are the drink options.

The only problems for me were the painfully slow elevator and the fact that my door key seemed to reset every evening so I had to keep returning to the reception to have it recoded. These are obviously not huge problems.

I'd recommend this place.

Date of stay: January 2020
    • Value
    • Location
    • Service
3  Thank lucd13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 8, 2020

We spend 5 days there. We checked in after midnight without any problems. The Room is cleverly decorated and spacious. We were Very happy with the location and room service. The only negative thing was the very Very poor breakfast .

We would surely stay again.

Date of stay: January 2020
Trip type: Travelled with family
1  Thank yiannissof
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGHotel, Director de Relaciones con Clientes at HG City Suites Barcelona, responded to this reviewResponded March 2, 2020

Dear guest,
Thank you for your visit. Hope to see you in a near future.
Best regards,

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Reviewed January 5, 2020 via mobile

So nice travel for few days in HG hotel. We had great time in Barcelona with HG. Thank you so much. All beds, amenities, other facilities and hotel's locations are perfect. Even croissants were so best..

Date of stay: January 2020
Trip type: Travelled with friends
Thank O5131QQ_
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGHotel, Director de Relaciones con Clientes at HG City Suites Barcelona, responded to this reviewResponded March 2, 2020

Dear guest,
Thank you for your visit and for the time you took to share your experience with us.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 15, 2019

lovely place better than pictures showed, really big room for the 3 of us. Location was nice with restaurants not too far and the metro.Will be back again in the summer as it was a perfect place to stay... worth the money and more

Date of stay: November 2019
    • Sleep Quality
    • Rooms
    • Service
Thank williams98_19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGHotel, Director de Relaciones con Clientes at HG City Suites Barcelona, responded to this reviewResponded March 2, 2020

Dear guest,
Thank you for your opinion.
We will continue working to offer to all our guest the best stay.
Hope to see you soon.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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