Dear guest,
First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment.
It is very important for us to know the opinion of all our guests as it allows us to congratulate our teams when we receive good comments, and also helps us to correct and improve our mistakes when the comments are not positive. We are sorry we did not meet your expectations, our aim has always been to give our customers the best experience.
We will take note of what happened, and we will improve for your next visit.
We look forward to welcoming you again in the future and hope you will give us the opportunity to show you how we can improve our service.
Best regards,
Juan Ramadu
Guest relations Hotel Serhs Rivoli Rambla