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Amazing staff, very clean, great breakfast options, comfy beds, nice pool. All around excellent. Room cleaning is done daily to a high standard. Bathroom is amazing, showers provide high pressure. Good views from window and top floor.
Dear. Guest
Thank you very much for taking the time to write such a wonderful review. We are delighted to see that everything during your stay with us was to your satisfaction,
We look forward to welcoming you back again son
Sonia Bondia
Hotel Manager
The room was not very clean and there were apple seeds and crumbs under the chair. Dust all over the light switches. Bodily fluids up the wall and painting. The whole room smelled of fresh sweat when I arrived, including the linen, as if the cleaning staff had hygiene problems, and I had to air the room for two hours to get rid of it. There is no rubber mat in the bath which is very dangerous as the bath is very slippery. I asked for one, but was sent a towel, which didn't help. There is no bidet or walk-in shower so you have to step into the bath. In general, the room was fine, but the cleaning does not inspire confidence in the times of COVID.
The other issue was the room service. I asked for two big bottles of water to be sent up, and was barked at that he couldn't help me, that I had to go to the restaurant. Lucky for me I speak Spanish because he just said "Dime" when he answered and had not one kind word or courtesy for me. I don't know what other foreigners would have done trying to order room service, as there was nobody else there. Again, in the times of COVID I should be able to call down for drinks and have them brought to the room, especially as I was charged 7 Euros for 2 litres of water. I would not have stayed here longer than a few days because of these things.
The reception staff were very friendly, and easy to get to places from there, but this hotel is very convenient for the beach area, not for the centre. Barcelona is bigger than you imagine. A good shopping district nearby in Poble Nou.
Dear customer
We would firstly like to thank you for taking the time to review your stay at our hotel.
We have taken your suggestions on board to make the necessary improvements as soon as possible. We aim to make your stay a unique experience and to meet all of your expectations, and we strive to improve every day to make sure that happens.
We look forward to welcoming you once again to our hotel.
Sincerely yours,
Hotel Manager
Would highly recommend reasonable priced hotel modern and helpful staff.
Stayed here for a first time long weekend couples visit to Barcelona.
Location out of town but 15 minute total travel time to turn centre marina/las ramblas including 5 minute walk to llacuna metro stop then 5/10 minute journey.
Cheap travel €10 for 8 single metro trips with famila ticket with trains running until 12 at night.
Used metro for transport all week to all tourist locations including nou camp, parc guell, sagrada familia etc
10 minute walk to beach and also nice marina a further 10 minute walk.
No requirement to travel into town every night as plenty of restraunts just round the back of the hotel on the Main Street to the beach.
Breakfast was spot on continental mainly good donuts and fresh fruit.
Hotel has a great pool area on the top floor pool large enough for a cool down before going on sunbeds in astro turf area always managed to get a bed and sunbathe in the afternoons after long days walking and sight seeing across the city.
Dear. Guest
Thank you very much for taking the time to write such a wonderful review. We are delighted to see that everything during your stay with us was to your satisfaction,
We look forward to welcoming you back again son
Sonia Bondia
Hotel Manager
I’ve stayed in this hotel with my partner and would do it again for sure. Rooms were tidy and clean. Staff of the hotel was very nice all of the time and food was great. We’ve been checking out at 3 AM due to our flight and there was no problem with that. Great overall experience. I’d choose this hotel again. Logaritmy of hotel is great. There are bus stops and a metro stops near so traveling around the city is pretty easy.
Dear Guest
At Ilunion Barcelona it is our aim to cover the expectations of our guests and it is most inspiring for all members of our team to accomplish with success. We really appreciate for having taken a few moments of your valuable time to express our satisfaction about the services of our Hotel during your recent stay with us.
Each comment and review helps us to improve and offer to our clients a better service. We work hard to make our guests happy and appreciate your feedback
Sonia Bondia- Hotel Manager
We stayed at this hotel on business and can’t really fault much about it. Good location, 5 mins walk to the beach with lots of bars and restaurants around. The pool area on the roof was good to chill at the end of the day but is missing a bar up there. Rooms spacious and comfortable enough, I’d stay again for sure.
Dear customer,
We are delighted to hear that you enjoyed your stay at our Hotel ILUNION BARCELONA Our guests’ happiness is what motivates us to keep up the good work every day.
We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company.
We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain.
Sincerely yours,
Hotel Manager
