I was very pleasantly surprised by how genuinely friendly and welcoming the staff were. I also appreciated the constant cleaning I observed - the whole hotel smells like Lysol (in a good way!)
I do feel bad taking point off for something that is beyond the hotel's control but it always blows my mind when whoever designs/plan these properties plop them down mere feet from super busy roads. I also booked the most expensive room (with the jacuzzi) and once again, whoever designed the hotel decided to place these suites on the noisiest side of the building. The traffic noise was incessant. I also didn't find the HVAC up to par - I found the room way too hot and even the fan wouldn't stay on. Another minor annoyance was the shower head - low pressure and old.
On the plus side, the bed was comfortable, the jetted tub worked perfectly and hallway noise was not too bad.
If I was coming back to the area, I would definitely consider staying again but would have to pick a cheaper room on the side of the building.