Hotel and room clean and well appointed. Parking lot entry is a tiny bit awkward at first (exit bridge in right lane) and there are a lot of sketchy people wandering through parking but not a serious problem.
Some siren noise on the side facing the bridge but not overly disturbing. Pool nice, didn't try resto but it looked nice.
Overall a positive experience.
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Anyone can understand that vulnerable people need a place to go. But to not let clients know this is what your hotel has chosen to do is unacceptable for the price and value of this property. This is wrong. 2 young business professionals coming in to stay and work at this location and to be left so uncomfortable and feel unsafe in what we choose as our home for several days is not right. We could not use any of the facilities at the hotel, people coming and going through a back entrance at our room entrance and the list goes on. Shameful to say the least. I understand that there needs to be options for the vulnerable people in society but no notification and to be submersed into this without any knowledge is not what the expectation is about.
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Extremely disappointed. I was expecting more from a reputable 4-Star hotel which to my surprise also doubles as a homeless shelter. Ambulances and Police were a common occurrence, and the bar was closed at the weekends. Breakfast was very poor and no chance of a proper coffee.
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We stayed 3 nights on our family trip. Our stay wasn’t horrible. The staff were mostly friendly and helpful. The wait staff in the bar/restaurant were great! The hotel is upscale and fancy, but I felt in was overpriced for what it offered. It feels more geared to business people or couples then families. The location is right beside the harbour bridge so that could be a plus/minus depending how you view it.
If we were back in Halifax, we would checkout another place.
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First and last time visiting. Horrendous experience at $300+/night. I support helping vulnerable communities but it should be reflected in the nightly rate and patrons should be aware of what they're walking into, prior to booking. Customer service was abysmal and they wouldn't not provide a refund. Make no mistake, this is not a Hilton Hotel, find another location.
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