The victoria inn brandon mb is the best experience I have ever had. Feels really relaxing as there is a pool, restaurant and lounge. In witch I have great service bye all department's. And feels like home as never having to go anywhere as everything I need is here.

The hotel has lots of bugs

When I checked into my room, the first thing I saw was a bug crawling across my bed heading to the pillows. I returned to the front desk and asked for a different room in another part of the hotel which they did.

I was staying here for a work conference with a group of other colleagues so as much as I wanted to leave, I felt inclined to stay so I checked the room the gave me afterwards and didn’t see anything so I tried to settle in but I still felt pretty gross at seeing the bugs in the other room.

So after struggling to fall asleep, at 6am my phone goes off from a text message from the fro t desk apologizing about the bugs I. The first toon. Having been woken up now, turned the lights on and saw there were bugs crawling around on the floor of the new room.

When I told the front desk about the bugs in the new room they said there’s lots of bugs around and sometimes they come inside and it’s hard to stop them. So they actually acknowledged an issue but when I asked what they are doing about it, they more or less said nothing.

As a family of 5 plus a dog and travelling all day, we were looking forward to a calm and relaxing evening. When we arrived at the hotel we were told that the hot tub didn’t work. We booked a poolside room and planned on spending most of our evening at the pool. It would have been nice to have known about the hot tub when we booked the room over the phone.Needless to say, the grown ups were disappointed. My kids were also disappointed as there was a bunch of rowdy birthday boys that overtook the whole pool and were not aware of their surroundings… no fault of the boys, just an unfortunate situation. There were plenty of adult partygoers around the pool… at one point there was a group of intoxicated men yelling at each other right outside our door. So, if you want a quiet evening, don’t book a poolside room. They charged us $30 to bring our dog, yet, had no green space or designated area for pets. We were also charged $10 for a cot as they didn’t have any rooms available that could sleep 5. The shower was absolutely useless. It looked really modern, but had no water pressure and was a terrible to use, especially if you are tall. I think what was the worst part was I forgot my AirPods. I used find my iPhone app to locate them and they were in the hotel. We called a few times to tell them that we would come back for them. However… they were very unhelpful in searching for them. We were told that they would speak with housekeeping and give us a phone call back. Haven’t heard anything. Don’t waste your hard earned money staying here.