Very run down motel, complimentary breakfast was a green orange, a dry muffin and a granola bar in a brown paper bag. My room was filthy and loud, beside the laundry/housekeeping room, my tv did not work and there was a dead wood bug inside my pulled back sheets. The night we stayed, the nice front desk staff came to my room to try and fix the TV but couldn’t figure it out either. She apologized when seeing the condition of the filth!
The next morning when I brought this to the attention of the checkout staff (a man and a woman, whom I believe to be the owners) they were argumentative. They said statements like “the TV does work, and the housekeeper cleaned that room”. Clearly they were very defensive, but to the point where I had to tell them they were being rude and arguing with me. Literally she replied “I’m not arguing, this is not arguing”. They did not apologize once and reluctantly offered me $50 off. Horrific experience!!!