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AKTigger
Houston, Texas

Very relaxing & friendly place to stay!

Reviewed Jun 6, 2023
My initial impression was not great. The driver that was supposed to meet me at the airport was not there when I arrived. However, I came to find out that there had been a massive storm & most flights had been diverted to Florida. I was lucky that my flight made it in. It only took her about 25 minutes to get there, so it was OK. Then, after she dropped me off, I went to my assigned unit & could not get into the lockbox. It took a couple of phone calls to find out that the owner had changed the code two days earlier & didn't bother to send me the information. I finally got in & started getting settled. Decided to check out the grounds, & guess what? I couldn't get into the pool area either. Yep, code had been changed the day before. Not the best first impression. HOWEVER, once we got through all of that, my stay was very enjoyable. The food, drinks, & service at Viola's on-site were great! The condo, itself had most everything I needed. The only exceptions were being unable to locate garbage bags, & the fact that you cannot take a bath as the drain plug does not close. The pools are nice, access to the beach is easy & close, & the lady in the office was great about calling a taxi whenever I needed one. I would stay in this complex again, for sure. This particular unit, though, maybe not.
Date of stay: May 2023
Room Tip: Don't take valuables to the pool. There are ways through the security gates & people who know that.
Trip type: Travelled solo
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas, responded to this review
Responded Jun 9, 2023
We would like to thank you for your review of our property. You clearly booked with a private owner rather than the hotel directly. We are pleased that you enjoyed your stay despite a few hiccups. If you decide to return, please contact us at rentals@sunrisebeachclub.com. Thank you once more for your feedback. Have a wonderful day!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 12, 2023

This place is a gem of a resort. It has a classic bohemian feel with modern accommodations. If you are looking for a peaceful small resort on Cabbage beach, this is definitely the top of the list. Our Villa was beautifully decorated, very clean and the mattress was top notch. Our housekeeping service, security and grounds staff all were helpful and friendly. We actually did not even swim in the pool but it looked very inviting and the landscaping beautifully maintained. We did spend the majority of our time right outside our villa steps away from the most serene beaches. We had outstanding weather and snorkeled and swam in the surf. The walk to Nassau to the straw market was just enough trekking for us. However it’s easy to arrange transportation to anywhere on the island. We ate most of our meals at the resorts restaurant Violas and it was such a great vibe - good food and menu selection. The bartenders were fun to chat with and they gave us recommendations of places to see and things to do. We will definitely be back! Mudda sick!

Room tip: If you are willing and able - walk the entire beach and also walk the bridge into Nassau. Use the Sydney P bridge - better for tourists.
Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Nikki B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas, responded to this reviewResponded May 2, 2023

Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. Our staff works hard to ensure that our guests have a great stay. Housekeeping and maintenance do a great job of maintaining the property and thoroughly cleaning the villas. We are glad that you enjoyed your dining experience at our onsite restaurant. We appreciate and value your opinion. Have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 13, 2023

This place was an amazing experience! The bed was like a cloud and I seriously considered stealing the fluffy pillows to take home with me. All the staff exemplified professionalism and hospitality. Especially, Herman! He pulled out all the stops. Definitely go see Herman at the on-site bar and grilled called Viola’s. Miss Burrows in security was also very helpful. Even our housekeeper gave us suggestions. I could not recommend this place more. Book the trip already!

Date of stay: March 2023
Trip type: Travelled with friends
3  Thank B4305UHnicolez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas, responded to this reviewResponded March 15, 2023

Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. Our staff works very hard to ensure that all of our guests have a wonderful stay. Your kind words will be related to the staff. Once again, thank you so much for your review. Have a great day!

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Reviewed November 13, 2022

Small, quaint oceanfront property with two pools, one includes a small 1 foot deep kiddie pool. No need to wake at 6am to save a chair. Some units are individually owned. Private patio or balcony in each unit. Restaurant on property was a plus. Gated property with stairs leading down to the ocean. Property is within walking distance to Atlantis Marina Village. Rental loungers and umbrellas available on the beach. Staff was very friendly and helpful if needed. I'd recommend this property to others.

Date of stay: November 2022
3  Thank ibDonnaI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas, responded to this reviewResponded November 17, 2022

Thank you for taking the time to write a review. We are very happy that you enjoyed your stay with us. We do hope that you may revisit us in the future. Once again, thank you for your excellent review. Have a great day!

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Reviewed September 28, 2022 via mobile

We were five girls visiting Nassau. For the most part our visit was very good. Our Villa #3 was very nice and a perfect location on the beachfront. We had everything we needed in the villa. We were not crazy about the actual beach as it was hard to relax and enjoy yourself. Peddlers kept approaching us yo buy things snd would just stand and stare at us when we told them no thank you!! One of the guys on the beach wanting you to pay to use chairs was very inappropriate to us referring to his privates!!!! We left the beach. As bf didn’t go back.
Our favorite person on the premises was the female security guard. She went above and beyond to make us feel safe. My daughter in law and I went out very late one night and she worried about us. She even made sure that the security guard that came on after her shift watched out for us. The next day we were swimming and should not have had glass by the pool (because we know better), and she politely came and told us that we needed to remove the glass from the pool. Then she sat and talked to us for over 10 minuets. We really appreciated her concern for our safety! I wish I knew her name!!
Viola’s was a cool place to hang out. Our first bartender was so nice but there was one there was was very rude and looked so unhappy to be working there. If she was working we would not stop to have a drink!!
Upon checkout we had no idea what to do with the keys or the trash. It was not communicated to us. The security guard told us to lock them in the Villa. We did so and one of our guest forgot something inside. Since it was Sunday the office was closed. We asked the cleaning lady that was there if she could help us out and she basically told us it was stupid to lock the keys inside and told us “good luck”!!! Thankfully someone next door to our Villa helped us out.
I would give the actual Villa a five star but felt the office and some staff members were not worth the five star rating.

Room tip: Make sure to ask about check out procedures as nothing was communicated to us and office was closed
Date of stay: September 2022
Trip type: Travelled with family
3  Thank Kelly H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas, responded to this reviewResponded October 6, 2022

Thank you for taking the time to write a review. We are glad that you enjoyed your vacation. Our staff works very hard to ensure that all guests have an enjoyable stay. We are known for having friendly & helpful employees. Please remember, the day that you checked out no staff members were working as notices had been posted days prior on the property and Facebook & Twitter that our office and restaurant would be closed that day for our annual staff party. We appreciate your review. Have a great day!

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Reviewed September 20, 2022 via mobile

Perfect spot on the beach. Everyone is very friendly. Accommodations are very nice. In walking distance to most everything you would want to do. Definitely would stay there again. In fact this is our second time to stay there. Viola’s is there and it is a very good place for food and entertainment.

Date of stay: September 2022
Trip type: Travelled with family
2  Thank Fearless36932934575
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas, responded to this reviewResponded October 6, 2022

Thank you for taking the time to write a review. We are very happy that you enjoyed your stay with us. We do hope that you would visit us again in the future. Have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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