This hotel is very basic and in a poor standard of maintenance. As of Feb 2019, the photos on the hotel web site and on other third party sites do not accurately represent this hotel.
Our group ended up in this hotel at the last minute because two other accommodations we had booked had fallen through and we needed to find a hotel at the last minute. I can see why this hotel could appeal to a budget conscious traveller, such as a backpacker, however this hotel wasn't marketed as such and I didn't feel it set guest expectations very well. The price is at the cheaper end compared to other properties on the island, but you get what you pay for.
During my stay at this hotel there was a litany of problems, a few of which I will outline here. On multiple different nights, guests arrived at the hotel to be told they had no booking, despite having paperwork saying otherwise. On a different night, one guest came back from a night out to find his room key had been given to another guest in error, the key was never found. The hotel manager had to be called and drive across the island with a spare key so the guest could access his room (no spare keys are held on site).
On a different night a drunk guest returned to the hotel, became verbally abusive and smashed the glass of the reception window. Despite this, the guest was allowed to remain and come and go as he pleased. That guest did not appear to face any consequences for his actions and was often seen drinking alcohol in and around the hotel throughout for the duration of our stay. On more than one night music was being played loudly by other guests during the early hours of the morning.
The rooms are in a poor state of maintenance. Our 4 bed room was cleaned only once during our 9 night stay despite signage on the door saying otherwise. We had to request consumable items, such as toilet rolls and towels from the reception. Only a small body towel was ever provided, fortunately I had brought my own travel towel.
This hotel has about 50 rooms of various sizes. Our room had air-conditioning and a Wi-Fi access point nearby, but other guests I spoke to did not have AC or useable Wi-Fi in their rooms. One guest I spoke to had a room that did not even have a window.
Most guests don't think about fire extinguishers and whilst they exist in this hotel, but several of the extinguishers I looked at are in a poor state of maintenance, with their gauges showing that they are undercharged. I also didn't see any smoke detectors or fire alarm call points anywhere in the hotel. The smoke detector that had been in our room had been removed and only the plastic panel left behind.
We did not want to eat at the hotel, but there are some different restaurants within a few minutes walk. There is a Sol petrol station and pharmacy nearby for essential items, like bottled water, drinks and snacks. The bus stop for the 1A/1B Castries to Gros Islet bus is nearby. The Rodney Bay Marina is about 10 minutes walk and has a number of shops, cafes and restaurants, albeit at more expensive prices. The main commercial centre of Rodney Bay where you will find most of the modern shops, restaurants and bars is about 25-30 minutes walk. You can take a taxi for approximately EC$ 30 each way or use the local buses for EC$ 1.50 each way.
I can't really recommend this hotel for a long stay. It's not really a hotel for families or couples. It's the type of hotel that you want to spend the least amount of time in and just use as a place to sleep for one or two nights.
5
5
10
11
5
