Reception closed @ 5:00 PM every night. No security after hours and front door to resort wide open. There is no housekeeping. You bring your own rubbish all the way to the back of the resort. You mop and sweep your own floor for the whole week. Towels only face and one shower towel per person every 3 days. Towels dirty with rust marks over them. Kitchen window shade torn apart with blood and food stains all over it. Stray cats and dogs roaming the ground and get to your apartment if you leave windows or doors open.

Unit not fully air-conditioned. Only wall air-condition in the bedroom works if you put room key in the electricity box. Once outside no Air in the room. Rest of the unit at 100 F all day with no Air. Appliances were filthy and we spent a day washing and disinfecting the bathroom. Only stand alone shower 30" wide. One beach towel for all week, if you need to change you pay $3 per day for a towel.
Restaurant was closed all day except for breakfast, no where else to eat in the resort. Mosquitos and roaches are abundant in units and on the ground

Resort claims to be 3 stars, we went to other resorts on the Island "Diamond Rock and Hotel Caratin" both 3 stars, differences were amazing, night and day