39 - 44 of 691 reviews

GerardJJ

Roseau, Dominica

Reviewed February 27, 2020

Very comfortable room, whether it is for sleeping, working privately, watching Tv, or chatting with friends. Super staff who make you feel like you are at home...everready to help, always with a smile and a heartfelt greeting. They seemed genuinely interested in making my stay a wonderful one. To them, it seemed that this was more than just a "job." Housekeeping was unlike anything i had experienced elsewhere. There was a handwritten welcome note by my housekeeper, Monique, and a personalized welcome greeting on the menu screen of teh Tv. Food was also excellent! There was clearly a deliberate effort to offer healthy options and the traditional not-so-health options but with a healthy twist, e,g veggie pizza pieces, zucchini pancakes, etc. I loved stay there! I have been in many hotels in my lifetime, but this one takes the cake for service excellence. Bravo!!

Date of stay: February 2020

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Dear GerardJJ,
Thank you very much for sharing your experiences at our Courtyard Bridgetown property. We are delighted that you had such a good time and that we were able to meet your expectations. Monique is really a super star and is thrilled with the recognition. The chef has been working on making the menu more varied and she has been introducing new items to our buffet, she will also be happy to receive your feedback.

Take care until we see you again.

Sincerely
Kelly-Ann Payne
General Manager

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Marcus J

San Diego, California

7084

Reviewed February 15, 2020 via mobile

A Nice Humble Stay

I have read a few negative remarks. This hotel is very nice, so not sure what those gripes are, or I could have been in another area of hotel. It was quiet, and clean, the staff spoke, and even had conversations with us. Taxis were readily available, and you were near many stores, shops, and if all else fails a KFC a few blocks down, with the beach readily available . If you stay here, as far as accomodations go and for the price, you will definitely have a good time on the island.

Date of stay: February 2020

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Dear Marcus J,
Thank you for the positive feedback on your recent stay. We are thrilled that you had an enjoyable stay with us and we sincerely hope to welcome you back.

Warm Regards
Kelly-Ann Payne
General Manager

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None1946

Reviewed February 12, 2020

Business visit January 2020

Good quality hotel, with very friendly and attentative staff. Bedroom was large with all required facitilities, such iron; a tea/coffee maker and bottled water provided. Good taxi service available in the hotel, at a fair price. The main negative was the inadequate space provided for breakfast. If any large party was staying, very difficult to get a table to sit by oneself. Restaurant lacks atmosphere but, unlike restaurants, Happy Hour included beer and there were plenty of good restaurants very close.
Not so good for holiday makers. Although beach was just across the road, there is no direct access to beach, so no loungers etc.

Date of stay: January 2020

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delongryan

Reviewed January 30, 2020

Exceeded Every Expectation...

I never write reviews but felt I had to Highlight the First-Class staff and the service we received during our recent vacation. We stayed with our 3 kids (all under 5) and although not typically peoples first choice for a family beach vacation, we stayed on points and this was the only Bonvoy option for Barbados. The Hotel is everything you would expect from the Courtyard brand; Clean rooms good breakfast, centrally located. There was only one exception to the courtyard standard... The hospitality we received here was second to none! Every single member of the staff, from the desk and wait staff to housekeeping and security went out of their way to ensure our vacation was both enjoyable and memorable. The knew our names within hours and stopped what they were doing every time we entered the hotel to engage with us and our girls. A very special thank you to GM Kelly-Ann who was so kind and helpful, and after learning my birthday was during our stay had cake, balloons, and a staff signed card delivered to our room, She made us feel not like guests of the hotel but friends of the hotel. Sorry i didn't get other names but whatever we needed it was handled by the staff almost immediately.

For those concerned about not being directly on the beach... its not really a big issue. we managed fine even with our double stroller and multiple beach accessories for the kids.

We will definitely return to Barbados (minus kiddos) when we can experience more of the wonderful Bajan culture with a stop at the Courtyard.

-Ryan, Paola, Giulia, Emma and Stella

Date of stay: January 2020

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Dear delongryan,
Thank you so much for your kind words. It was truly a pleasure for all of us engaging with you and your family, especially Giulia, Emma and Stella.

Thank you for staying with us and for sharing your feedback. I sincerely look forward to welcoming you back to Barbados.

Warm Regards
Kelly-Ann Payne
General Manager

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Trini_Travelista

Trinidad

9214

Reviewed January 24, 2020 via mobile

Great hotel, convenient location

The amenities and food in this hotel meets the Marriott standard! It is convenientlying located within a 5 mins walk away from the town area and across from the beach which is perfect!
The staff were extremely friendly and very helpful. They even gave me an umbrella for my walk into the town area! They have pasta nights on Wednesday nights which are absolutely amazing! A full spread awaits you and you can choose from any type of topping or cheese.

Great hotel and most of the staff remembered my name! Great experience!

Date of stay: January 2020

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Friendly and well run but not on the beach - Review of Courtyard By Marriott

Friendly and well run but not on the beach

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