The view was stunning, and the location was fantastic.
The staff were incredibly kind and helpful, we bought local street food from the market and when we returned they offered us cutlery and a microwave to use for our food. We felt very at home and comfortable here.
The staff that I had contact with was very nice and welcoming. I had communication from the very beginning and throughout. I was even allowed to check in early. I booked for 6 days but didn’t stay 2 hours at most ..the time to research another place to stay. The room as an amazing view but it felt super unsafe. A door connecting the next room was unlocked and unable to lock but I was told no one was next door. This still was a very uneasy and unsafe feeling. You can hear everything next door, outside, and anyone walk by. It has a Motel 6 vibe with the door entry being from directly outside. You have to walk through what seem like an old closed down restaurant to get to it. Then down a walkway behind buildings with what look like septic tanks sitting within arm reach. The trash and clutter around the place was stomach turning. The room also although had new bedding and had been attempted to upgrade..it seemed it was done not by a professional. You can see holes in the ceiling around light fixtures. Grime was all over the bathroom from seems like years of accumulation. The room had a very strong odor that smelled like urine lingering all over it. The smell gets into your lungs pretty bad and your clothes and hair. When I left the kind responsive host stop responding to me anymore although it showed them reading my message saying I had to leave and thank you. I felt this was rude as I know I’m not the first person to immediately leave once arriving to the conditions of the place. I wasn’t even looking for a refund as the pictures match but it leaves out the views of the terrible parts. The terrible parts superseded anything else which was the awesome view of the ocean but filthy beach. Plastic, bottles, horse waste, paper is everywhere on the beach outside.
If your standards are mediocre, below average, or not even slightly high this place may be tolerable.
Very good beds, awesome balcony directly on the beach -- not like some places which describe 'beach front' this is actually beach front.
Owner and his staff are great with one exception - they expect payment BEFORE checking out, this is a bit rude. However given the price levels this is a place we would definately stay again. Housekeeping is perfect also.
Well me & my wife stayed here in Oct 2022 and fell in love with the room !!
Clean room good for two people with all amenities with balcony overlooking the sea, clean bathrooms but the best part you can watch the sea from your bed !!
They do have an in house restaurant (don't serve breakfast though) and there are a lot of restaurants/cafes around this hotel. Also the staff, not many though, are all very sweet & helpful.
Beach towels are provided too which is a big plus for people wanting to spend more time on the beach !!
Will definitely stay here if coming to Phuket again !!
While it may not be the Ritz (nor does it pretend to be), this hotel is everything you will ever need for a holiday in Kamala whether you’re travelling solo (as I was) or with a significant other or plus 2 or 3 even. Comfortable rooms? Check. In-house bar and restaurant? Check. Central location? Check. Excellent and helpful staff and management? Check, check, check. Please give them an honest look, I will happily recommend them to my family and friends coming to Phuket.
