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Rachel

Great as a base ... but noisy at night ...

Review of Time Out Hotel
Reviewed Feb 11, 2024
We have just returned from our stay at Time Out, we had a lovely stay. The staff (apart from one receptionist who was rude when we asked for 2 towels for the pool ) were lovely and friendly. The shower is cold, but you need to let it run, then loads of hot water and lovely and powerful. You do need to take earplugs as we were in room 227 lots of loud music until early hours in the morning but I always pack these anyway so we were fine. We did use the breakfast once, and firstly the staff looked surprised we were ordering and looked like we were putting them out on there phones most of the time and secondly, I ordered a poached egg on toast ... an HOUR AND A HALF later( no word of a lie ) i got it, egg was hard .. not much on breakfast menu either ... thankfully we were room only so never went back!! Shame as the hotel could make a lot of money if this was rectified ! The wifi is free and great signal, even around the pool .We went to 'Happy days'in The Gap, sooo much better, HARLEQUINS... is a must but you do need to book, Daddies just across the road is cheap and cheerful and delicious .. Dover beach is a 2 min walk over the road, and we never had a problem getting a sunbed (30 Barbadian dollars)... we would definitely go back to this hotel ... but ROOM ONLY again !!
Date of stay: January 2024
Room Tip: Definitely take earplugs, we always take one extension lead, then you only need one tavel plug as...
Trip type: Travelled as a couple
Value
Location
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Hotel Manager, General Manager at Time Out Hotel, responded to this review
Responded Feb 13, 2024
We appreciate you taking the time to provide feedback about your recent stay at Time Out Hotel. We're delighted to hear that you had an enjoyable experience with us. While we don't directly manage the restaurant at Time Out Hotel, we'll certainly pass along your comments to Amigos and apologize for any difficulties encountered.

We're glad you enjoyed your time in St. Lawrence Gap, and your proactive approach in bringing earplugs is noted. Being situated in an entertainment area, it's understandable that noise can travel, especial as our building in Barbados are not sound proof, and we appreciate your understanding.

It's fantastic to know that you found our complimentary Wi-Fi service reliable, even around the pool area. Additionally, we're thrilled that you had the opportunity to explore the nearby attractions and dining options.

Thank you once again for your review and for choosing to stay with us. We hope to welcome you back for another wonderful stay in the future.

All the best!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews dover beach the gap amigos bar budget hotel a pool view room air con superior room nice pool area two double beds hot water beach towels tea and coffee reception staff bars and restaurants cleaned every day flat screen tv fantastic location
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Reviewed February 6, 2024 via mobile

I was actually dreading staying at Time Out after reading reviews but am so glad I did!
Cannot believe the negative reviews apart from the cockerels, so take ear plugs, plus it adds to the quirky Bajan feel of the holiday.
Lovely small hotel with very nice pool kept clean at all times.
My pool facing room was most satisfactory, cleaned every day, fresh towels provided when needed, 2 nice comfy double beds, powerful shower with plenty of hot water and brilliant air-con + adequate fridge even though it won’t freeze water for ice. Loads of wardrobe, cupboard + drawer space, full length mirror (a must for us ladies!) hair dryer, iron + board and a safe which you get the key and lock for from reception.
Fantastic location, stones throw from the beautiful beach across the road and walking distance from ALL the bars and restaurants in the Gap, and taxis readily available right outside
I had a wonderful stay so thank you Time Out Hotel and didn’t break the bank.

Date of stay: February 2024
Trip type: Travelled with friends
1  Thank Sarah-Jayne B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Time Out Hotel, responded to this reviewResponded February 7, 2024

Dear Sarah-Jayne B,

Thank you sharing your honest and positive experience with us! We're thrilled to hear that your stay exceeded your expectations and that you found our hotel to be a delightful surprise. We understand that the local wildlife, like the cockerels, can add to the authentic Bajan ambiance, and we appreciate your understanding as they are hard to control, especially when guests feed them.

It's fantastic to know that you found your room to be comfortable and well-equipped with all the amenities you needed for a relaxing stay. We take pride in maintaining a clean and welcoming environment for our guests, so it's wonderful to hear that you found the pool area well-kept and enjoyed the convenience of our location.

Thank you for choosing Time Out Hotel for your holiday, and we look forward to welcoming you back again in the future!

All the best!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 3, 2024 via mobile

Ignore the negative reviews.
Nice place and rooms good with ample space, air con is fab.
Just a stroll over to beach with all bars & restaurants a short walk along the strip.
Staff very obliging & friendly.
The fish market is a must visit on a Friday evening, great atmosphere.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank rickg281
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Time Out Hotel, responded to this reviewResponded February 7, 2024

Dear Rickh281,

Thank you for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our accommodations comfortable and spacious. Our team works hard to ensure that our guests feel welcomed and well taken care of, so we're glad to hear that you found our staff obliging and friendly.

We agree that the nearby beach, bars, and restaurants offer a fantastic experience for our guests, and we're delighted that you were able to explore and enjoy them during your visit. We also appreciate your recommendation of the fish market – it's definitely a highlight for many of our guests! We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.

All the best!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 15, 2024

First time at timeout. The staff were lovely and very friendly especially the bar staff. The location is fabulous right next to Dover beach..
We stayed in roon 225 which is located directly above the bar so very very noisy when entertainment was on, which lasted till after 12.00 on occasions also very close to lawrence gap bars so again very noisy with music etc most nights.
The food wasn't very good, breakfast very basic and on 2 occasions the water urn wasn't full so couldn't have tea or coffee... had to wait for a staff to full it up, I asked 3 times and eventually after 45 mins it was filled.
Had a evening meal once.... burger and chips... it was so salty I couldn't eat it.
Don't think I'd stay here again which is a shame as the reception staff and bar staff were Fantastic and made my holiday

Room tip: Don't get west side room, far too noisy
Date of stay: December 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank Julie P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Time Out Hotel, responded to this reviewResponded January 16, 2024

Dear JuliepS7898QP,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your kind words about our lovely and friendly staff, especially the bar staff. It's heartening to hear that their service positively impacted your holiday experience.

We apologize for any inconvenience caused by the noise in room 225. We understand the importance of a peaceful stay, and we regret that the entertainment and nearby bars disrupted your comfort. Your comments about the breakfast and dinner service has been shared with the tenant of Amigos.

We're grateful for your honest feedback as it allows us to identify areas for improvement. While we understand your hesitation to stay with us again, we hope you'll reconsider, and if you do, we'll make every effort to ensure a more comfortable and enjoyable experience.

Thank you for acknowledging the fantastic service provided by our reception and bar staff. We hope to have the opportunity to welcome you back in the future, and we'll do our best to address the concerns raised during your stay.

All the best!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 10, 2024

Our second stay - the first was excellent and this was even better. They appreciated our return and gave us a thank you of some local rum which was much appreciated by us. The room with poolside view and balcony was ample size, very comfortable and even better than we had last time. The staff are very welcoming and obliging.

Room tip: Get breakfast included
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank FrankChester
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Time Out Hotel, responded to this reviewResponded January 16, 2024

Dear FrankChester,

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that your second stay was even better than the first. It's always a pleasure to welcome back valued guests like you.

We're thrilled that you enjoyed the room with a poolside view and balcony, and that it exceeded your expectations. Our team takes pride in providing comfortable and inviting accommodations, and we're pleased to know that we succeeded in making your stay enjoyable.

Your kind words about our welcoming and obliging staff are truly appreciated. We strive to provide excellent service, and your positive feedback is a great motivation for all of us.

We look forward to welcoming you back for your third stay and continuing to exceed your expectations. If there's anything specific you'd like to share or suggest to make your next visit even more enjoyable, please feel free to let us know. Thank you again for choosing to stay with us!

All the best!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 8, 2024

Well what can I say Time Out is not the best place to stay . Room smelt musky all the time , safe didn’t work at all why we were there , no hangers in the wardrobe asked for some but were told they didn’t have any to fit found out all rooms had the same hangers ? Staff around the hotel weren’t friendly didn’t even crack a smile at you . Most of reception team were pleasant .pool was clean and lovey Amigos well don’t bother again most staff were rude just looked through you . They have a notice up no receipt you don’t have to pay not once did we get a receipt and prices changed every time .
Beach is beautiful and a minute walk away .

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank CHEETAH001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Time Out Hotel, responded to this reviewResponded January 9, 2024

Dear CHEETAH001,

Thank you for taking the time to share your experience with us at Time Out. We appreciate your feedback and regret that your stay did not meet your expectations. We sincerely apologize for the issues you encountered during your time with us.

We are concerned to hear about the smell in your room and the malfunctioning safe. Your comfort and safety are our top priorities, and we are sorry for any inconvenience caused. Our team are here to accommodate our guests who may have an issue, and we would typically offer an alternative room if there were any problems during your stay.

All of our rooms have hangers, shelves, and a chest of drawer with 6 drawers. We usually do not have any requests for extra hangers, however we will ensure we stock extra hangers in case of requests like these in the future.

We appreciate your positive remarks about the cleanliness of the pool, and we are pleased that our reception team left a positive impression. However, we are disappointed to hear about your interactions with the staff at Amigos. The Amigos restaurant is leased out, and we will share your comments with the owner as well directly.

We're glad to hear that you enjoyed the beautiful beach just a minute away, and we hope that, despite the challenges, you were able to make the most of your time in the area.

Your feedback is invaluable to us, and we appreciate your honesty. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

All the best.

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