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melanie v

The Tuscany is a gem

Review of The Tuscany
Reviewed 2 weeks ago
This is our 9th time visiting Grace Bay but our first time at The Tuscany. We would stay here again. The Tuscany has the nicest and friendliest staff. Housekeeping was very thorough and always did a beautiful job. The grounds are well kept and the pool/beach area, very clean.
There was never a worry to get a sunbed on the beach or at the pool. The room also had everything you need and the kitchen was well equipped. The only thing that would make things a little easier would be to have a laundry basket
At first, I wasn't sure how I would feel about not having a restaurant on site, but that quickly didn't matter. The staff at the Cabana Grill next door (at the Ocean Club) came around often (at the beach and pool) to see if we wanted drinks or food. They were also very kind and friendly and the food was good. We also went to Opus (also at Ocean Club) for dinner which was an easy walk. Food was also good. There is also a small grocery store next door if you don't want to go into town. We did rent a car which helped us get around. Everything is really five or ten minutes away. The resort is very quiet and family friendly.
Date of stay: June 2024
Trip type: Travelled with family
Value
Rooms
Location
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Terria Misick, General Manager at The Tuscany, responded to this review
Responded 2 weeks ago
Hi J9828VCmelaniev,

Thank you for writing such a lovely, descriptive summary of your stay with us at The Tuscany Resort! We are very honored that you chose The Tuscany as your "resort in the TCI" on your 9th visit -- and moreover, delighted that you would love to stay at the Tuscany again!

Thanks, too, for the shoutout for our staff! They are indeed wonderful as many of them have been with us since the doors opened 16 years ago. We are very lucky to have such amazing and dedicated women and men who represent the Tuscany!

And, glad that you discovered Cabana Cafe! Now, you know why we refer to it as our "off-site" restaurant because it's so easy to walk there and grab breakfast, lunch or dinner! We, too, love that they offer beachside and poolside service to our guests!

Having laundry baskets in the laundry room is a great idea, too! Will definitely let the Director of our HK staff know -- and thanks for your input!

Many thanks again for taking time to write up a review on TA -- and we look forward to your next stay with us!

Terria
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 4 weeks ago

Our family had suggested The Tuscany for our family holiday and it was one of the best recommendations we ever received. The resort was perfectly situated on the beautiful Grace Bay with easy access to restaurants, shopping and great water activities. The suite was superb, easily fit our family of six, and the daily housekeeping was exceptional. The staff, especially Shaquell, helped us plan activities before our arrival and answered all the questions we asked during our stay (even on her day off).

We will definitely be going back to Turks and Caicos and the beautiful Tuscany.

Room tip: The pool was gorgeous and rarely crowded.
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FarAway68414314510
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 13, 2024

First and foremost the staff at The Tuscany were truly world class. Specifically Shaquell and Shawna Mae! They made are stay as effortless and perfect as it could possibly be. They assisted with details about our Suite, the resort, the beach and even physically walked us to a great family friendly bar/restaurant next door! They made reservations for us at different restaurants that were reccomended to us. They arranged Taxi service whenever we need it. Just truly fantastic. Thank you Shawna Mae, Shaquell and team!!! The beach is gorgeous, the water is crystal clear. We picked up by an Ocean Vibes catamaran right on the beach in front of the Hotel for an awesome snorkeling tour that included lucnh, snacks and drinks! They took us to Iguana Island and just cemented the fact that choosing The Tuscany was perfect with literally no down sides... Get there if you can!

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Oogway L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 1, 2024

Amazing stay with family, including 2 young children below age 10. The staff were all very kind and professional, over the top helpful in arranging activities and dinner reservations. Shaquell was particularly helpful, and very grateful for her efforts with rescheduling some of our excursions on short notice due to changes in weather. Will definitely plan another visit to The Tuscany.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 28, 2024

We had a great experience staying at the Tuscany. Everyone was very friendly and accommodating to all our needs. The resort was beautifully landscaped and kept up. The resort was very clean felt very safe with security, I will definitely be back!!

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mary P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 28, 2024

Such a beautiful place! The staff was so accommodating towards everything we needed and the cleaning staff was amazing. They came in everyday a refreshed all toiletries, kitchen necessities, and cleaned the rooms. Would recommend this place over and over again!

Date of stay: May 2024
Trip type: Travelled with family
Thank 297giulianaz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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