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BlissFamilyTravelers
New York City, New York

Wonderful resort, outstanding team, and excellent value!

Reviewed Feb 5, 2024
Ports of Call is a wonderful boutique resort! We did a lot of research on hotels, resorts, Vrbo, airbnb, and home rentals for our Turks and Caicos vacation. Ports of Call had everything we needed with excellent value.

The grounds are beautiful, and the suites are updated, contemporary and comfortable. There is a poolside bar! The breakfast is included in the room cost and is delicious. The beach is an easy four minute walk, or take the beach shuttle to dedicated beach space on Grace Bay Beach with nice chairs, umbrellas and helpful team members from the resort. The pool area is also so pretty.

The location is fantastic and a major reason for choosing Ports of Call. Right in the plaza of the resort are many great restaurants, bakeries and shops. A short walk across the street is the Seven Stars resort and the Ritz Carlton, which are both open to the public for restaurants and bars. Several other restaurants, coffee shops and a nice grocery store are just a few minutes walk away.

Ports of Call is extremely clean, including the rooms, the grounds, and the common areas. You will always see cheerful team members working on the resort.

The staff is awesome and well trained in customer service. The focus is definitely on the guest and we were so lucky to be cared for by everyone, but especially Bernard and Shandera who looked out for us during our stay. We chose Ports of Call after researching all of the resorts in the area, and we're so glad we did. The team is very helpful, attentive and professional. One very minor issue was addressed immediately by the outstanding management team, who are very responsive and proactive.

The breakfast team is lovely too!

This resort is an excellent value. The team is available to make great suggestions for dining and activities, and will also arrange transportation by taxi.

FYI, there are no elevators or bathtubs.

This is a great budget friendly resort in the heart of Grace Bay, only a short walk to the beach, as well as several shopping areas, a large supermarket, and a wide range of places to eat in every budget, with an outstanding and professional team working hard to make sure you enjoy your stay at Ports of Call!
Date of stay: February 2024
Trip type: Travelled with family
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Dale Papke, Owner at Ports of Call Resort, responded to this review
Responded Feb 6, 2024
Thank you for taking the time to submit such a great review...much appreciated.
Hope you get a chance to return.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews yogurt grocery store minute walk continental breakfast boiled eggs port of call within walking distance ping pong table grace bay beach no elevator hot tub beach access restaurants and shops chairs and umbrellas nice pool mini fridge small hotel
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Reviewed February 4, 2024

Our vacation to Provo was fantastic! The beaches are breathtaking! This hotel is centrally located next to a plaza with restaurants, shops, casino, grocery store and beach, all at walking distance. Lots of possible activities on hotel site with pool, hot tub, bar, pool table, and gym. Don't expect 5 star hotel quality, but for the cost, it is a bargain and met our needs. Surrounding hotels go for twice or triple the cost of this hotel so we were happy to have found this bargain. Beach with hotel's long chairs and umbrellas are approximately 5 min walk or you could take a free shuttle. The staff were very friendly and helpful. It also includes free breakfast! This hotel is really a steal!
We ended up renting a car the last few days to be able to explore the other side of the island. Overall amazing stay.

Room tip: -Pull door all the way so it can close -Beds feel small -Room has fridge -TV is small -Hotel has 3 floors and no elevator
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 1981AMK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dale Papke, Owner at Ports of Call Resort, responded to this reviewResponded February 5, 2024

Thank you for both taking the time to submit such a nice review but also for choosing to stay with us...much appreciated.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 4, 2024 via mobile

We had such a great experience here with all the amenities and the staff. Right across from the beach, and everything else is walking distance. Great location! We definitely will come back here year over year, as this is a great vacation spot. Nice for the family too.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank Vanessa C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dale Papke, Owner at Ports of Call Resort, responded to this reviewResponded February 5, 2024

Thank you for the wonderful review. Happy to hear you had a good time and will be coming back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 2, 2024

The Ports of call team does everything they can to make your stay great. I see their gym a lot this time. I also spent time at the pool and the beach. There are plenty of seats at both. The free breakfast starts your day off right. The hotel is right in the middle of everything, which is great. There is no need to rent a car unless you want to explore other parts of the island.

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Debbie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dale Papke, Owner at Ports of Call Resort, responded to this reviewResponded February 5, 2024

On behalf of the entire team at Ports of Call I thank you for both taking the time to submit such a nice review but also for your continued patronage year after year. Looking forward to seeing you next trip.

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Reviewed January 31, 2024

Arrived day before my birthday and was greeted with nothing but kindness, hospitality and friendly smiles. Room was cool no complaints . Good breakfast and VERY PEACEFUL!! Thanks to all that made our vacation rememberable. 🥰 I’LL BE BACK😊😊 Turks owe me NOTHING but another visit! And this will be my resort of choice

Room tip: Come on Thursday to experience athe local fish fry!!!! THE BEST
Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Sherree L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dale Papke, Owner at Ports of Call Resort, responded to this reviewResponded February 1, 2024

On behalf of the entire team at Ports of Call I thank you for both choosing to celebrate your Birthday with us but also for taking the time to submit such a nice review...much appreciated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 24, 2024

POC is a gem! It is located in the middle of everything; shops, restaurants, and a 5 minute walk across the street to beautiful Grace Bay beach. ALL staff were attentive to everyone’s requests. We felt safe, comfortable, and welcomed. Would recommend this resort 100% for those wanting to connect with friends and family but without the large crowds. This was our second time visiting the resort and will be planning a third trip in the next year or two - can’t wait!

Room tip: Talk to the staff- they are a great resource and know a lot about their Island. They will help you with reservations too.
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank greatwhiten0rth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dale Papke, Owner at Ports of Call Resort, responded to this reviewResponded January 25, 2024

On behalf of the entire team at Ports of Call I thank you for both choosing to stay with us and also for taking the time to submit such a great review. Hope you do get a chance to return and best wishes for 2024.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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