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Reiley M
Seville, Spain

Most amazing trip! The staff are why I will return next year!

Reviewed Jun 9, 2022via mobile
From the very first day of my time at this resort that staff went above and beyond to make sure my family and friends felt like we had anything we could possibly need to feel relaxed and at home at Club Med.

On our first day we met Alex, who is the wonderful costume designer, and Rob, the best DJ on T&C, and they always made sure to say hello and keep us in the loop with all the fun activities Club Med had to offer! Alex joined us for trivia one night (we may not have won but it was certainly entertaining) and most days during lunch and he always had amazing recommendations of things to do/amazing people to meet!

When you go, make sure to ask John how he is doing that day. While I thought, mistakenly, that 2 bottles of sunscreen would be enough on this trip, John came to the rescue with his secret stash of SPF 50+ sunscreen to make sure that I could still be outside and enjoying the resort without burning! His enthusiasm and positive attitude was one of the highlights of our trip. He even came to see us before we left at the end of the trip (on his morning off I might add)!

Meghan and Beatrice's performances and trapeze lessons (which my friend and brother said were one of the best parts of their stay) were amazing and they are some of the most genuine and sweet humans. Meghan and Beatrice's performances during the Burlesque night were incredible! We got the chance to talk more with Megan one night and she was so nice and social! Not to mention the resident drag queen, Raven, was a superstar and comedic genius! She was the star of the show and my brother even was picked to join her on stage!

The food was amazing and the bar/wait-staff were very attentive! All staff wore masks indoors and there was always someone cleaning the common areas. There was always hand sanitizer available and since vaccinations were mandatory to enter T&C I felt really safe at the resort. They also provided antigen testing for the flight home to the US that were very affordable!

The entire stay was much more affordable than any others in the area and the included activities, combined with the most beautiful beach I have ever seen made Club Med the best decision for my friends and family. Honestly this was one of the best travel experiences I have ever had and I 100% intend to return as soon as I can!
Date of stay: June 2022
Trip type: Travelled with family
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Club Med, Owner at Club Med Turkoise - Turks & Caicos, responded to this review
Responded Aug 29, 2022
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Our G.Os go above and beyond to ensure our guests have an unforgettable stay, and we are so glad they made your trip so special. We hope to see you again soon! The Club Med Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed June 9, 2022

Thank you Club Med Turkoise, we signed up for an epic holiday and you delivered!

No better location on the island - Club Med Turks has a massive spot on Grace Bay beach, voted #1 beach in the world. Beautiful white sand, clear turquoise blue water and incredible sunsets.... a bucket list holiday location ticked off the list.

The food and drinks were delicious and fresh, with plenty of options and variety each day. Loved having everything included, and walking out of the room with nothing in our pockets. Sharkies bar on the beach was perfect for live music each night and an awesome chill spot to enjoy the epic sunset and have pre-dinner drinks, loved the ambience. Most nights after dinner, the show and crazy signs were spent partying away and meeting a bunch of fun new friends at the main bar / nightclub!

The room was great, plenty of space and comfy bed. I had to send a few work emails and join a couple of calls during my stay, so appreciated the comfortable room and desk space, WIFI was strong. Apart from that didn't spend too much time in the room, big TV and tablet included, but no time for Netflix in Paradise.

Favourite sports and activities (the club med app on the tablet in the room helped to see what's going on and when):
- Sailing (joined in the fun of the regatta and armada) and checked out Iguana Island, scuba diving was epic!
- Pool volleyball / Pickleball!!! (my new favourite sport)
- Sunbake, frozen cocktail, swim, nap, repeat :)

Huge thank you to CDV extraordinaire Shira!!! Appreciate you and your entire superstar GO team (Carole, Michael, Mau, Stephanie, Mao, Mike, Raph, Arianne and the entire team too many to mention) for going above and beyond and making our holiday awesome, memorable and great fun.

Met a lot of new friends, feeling refreshed, tanned up and batteries fully recharged - had the best time and I hope we'll be on our way back again real soon!

Date of stay: May 2022
    • Value
    • Sleep Quality
    • Service
Thank dan_pearce82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 8, 2022

After visiting a few other club med locations, I can very easily say that Turks was my absolute favorite. While the rooms, the food/drinks, and the resort itself were all a 10/10, it could not have been complete without the amazing staff! I want to give a special shout-out to Rodriguez, who always went above and beyond to make sure my family and I were having a good time. We often saw him leading the aqua gym in the morning and considering the number of people who attended, it was clear that he was a fan favorite! 1 week in Turks was not enough time, so we will most definitely be planning another trip soon!

Date of stay: May 2022
    • Value
    • Rooms
    • Service
Thank AliceK1351
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Owner at Club Med Turkoise - Turks & Caicos, responded to this reviewResponded August 29, 2022

Thank you for taking the time to share your experience at Club Med, Turkoise! All of us are delighted we could ensure a comfortable stay during your visit. We look forward to welcoming you back to Club in the near future.The Club Med Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 8, 2022

Sorry that they couldn't do anything special for out special day. There was a GO reunion while we were there, and it seems like they gave them priority on balcony rooms instead of upgrading new clients who might go again!
The food exceeded our expectations, so did the beach and pool area! Outstanding!! Aqua Gym every day was so fun! GO Rodrigues gets a perfect score and then some!! Great tips from the FB page, came in handy. Many bite of mosquitos or other... not clear where the bites come from, beach? Sand? Bed? Bring after bite, it saved us!

Date of stay: June 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank Zeinasdreams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Owner at Club Med Turkoise - Turks & Caicos, responded to this reviewResponded August 29, 2022

Thank you for your review! We’re thrilled your time with us was amazing! We aim to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! The Club Med Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 7, 2022 via mobile

What an incredible time we spent in Club Med Turks & Caicos! Everything was perfect from the place itself to the Club facilities to the amazing staff! A special mention to Rodriguez, who not only was in charge of many activities that we did during our stay, but also spend some of his free time to have dinner with us and get to know us. Thanks Rodri for making our stay even better!
To everyone at the hotel, a big thank you and see you soon because we will surely be back!

Date of stay: May 2022
Trip type: Travelled as a couple
Thank dcolautti
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Owner at Club Med Turkoise - Turks & Caicos, responded to this reviewResponded August 29, 2022

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We hope to see you again soon! The Club Med Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 7, 2022 via mobile

Turkoise was great as usual! The food was delicious, rooms are not 5 star, but acceptable and the beds are very comfortable. The resort itself is heavenly!
This review is more in praise of the current GO team. I would like to shine a light on a few that really stood out:
- Max Bar- so friendly and fun and efficient when there’s a long line!
- Jaquan Bar- he’s local and so awesome! Definitely get to know him!
- Mauricio Restaurant Manager: great hugs, always professional.
- Jacob Circus: great energy, thoughtful GO and friend, fabulous performer!
- Andre Circus: skilled dancer and performer, very kind.
- Kasandra Choreographer: very dedicated and enthusiastic for what she does, sweetheart!
- Alix Costume Design: fierce and fun and great work on all the costumes!
- Rob DJ: a lot of fun, definitely knows how to get the party started!
- Mao Boutique: Very helpful and kind and the boutique is always perfect.
- Lili Events Coordinator: Extremely knowledgeable at what she does and multitasks with great ease. Her happy mood is contagious!
- Matthieu Tennis: great tennis pro and a lot of fun, he’s great in the shows!
- Christin Massage- wonderful masseuse (you should ask for her!) very sweet nature.
- Jose HR Manager: He is so awesome and doing a great team putting this wonderful team together!
- Shira CDV: her passion for what she does is catching. Great leader with beautiful energy!

Each one of these GO’s (and the CDV) went above and beyond in each of their services and also stood out with their warm personalities and helpful nature!

Date of stay: June 2022
Trip type: Travelled with friends
1  Thank ouijatheog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Owner at Club Med Turkoise - Turks & Caicos, responded to this reviewResponded August 29, 2022

Thank you for taking the time to share your experience at Club Med Turkoise! All of us are delighted we could ensure a comfortable stay during your visit. We look forward to welcoming you back to Club in the near future.The Club Med Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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