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About
4.5
#3 of 10 hotels in Sweimah
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A buzzing Dead Sea spa hotel and resort for a family-friendly stay in Jordan
Soak up the ancient magic of Jordan's Dead Sea in contemporary comfort at the Holiday Inn® Resort Dead Sea hotel. A 45-minute drive from Queen Alia International Airport, the 5-star hotel has a sun-drenched private beach whose soft sands are lapped by the healing waters of the world's most famous salt lake.
Three palm-fringed, heated pools link the Dead Sea with the sand-colored hotel, making this a water lover's paradise. Parents can watch the horizon from the infinity pool, or sip a cocktail at Dive Inn Bar while their children splash in the kids' area. Swim out to Jacuzzi island and forget the outside world - or stay in touch using complimentary, high-speed Wi-Fi. Luxurious massages and facial treatments in Shape Up spa use natural Dead Sea products.
From a poolside wedding party to a gala dinner, any event is memorable in this spectacular setting.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Holiday Inn Resort Dead Sea is often celebrated for its spacious, comfortable rooms with impressive views, despite a few remarks about them being somewhat outdated. Guests have called out the resort's cleanliness and the variety of amenities, including multiple pools and private beach access, as highlights. Its convenient beachfront location is a hit among those looking to explore the Dead Sea area.
While the hotel's service receives high marks for staff attentiveness, some visitors mention that the costs for additional services can add up. The resort also offers a lively yet relaxing atmosphere, with entertainment and tranquil spaces alike.
Location
Beachfront
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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We stayed a few nights at the end of a self guided tour of Jordan we wanted to float in the Dead Sea and relax for a few days and the hotel delivered both.
Martha made check in quick and efficient and she us some good tips on restaurants and gave us a special rate for buffet diner.
It was a bit hectic on the Saturday when we arrived as I think they have have a lot of short stays and day visitors from the city but the rest of the stay was a lot calmer with plenty of shade and sun loungers.
We had a nice large room with access to the middle of 3 pools which also had a swim up bar. Room was very clean and include free soft drinks and water. The design and garden kept the room out of direct sunlight most if the day and Air-conditioning worked well keep a nice consistent temperature.
Great view of the sunset from the lower bar area there was also a belly dancer show at 8,9 and 10 pm - some of the music was not our taste and loud but it was all over by 10 pm and things were very quite all night. The bar Terrance near the lobby was a very peaceful and another good option.
There is good step free access all the way from reception to the Dead Sea, if a little steep in a couple of places. There was a large mub pot to use and a life guard on duty with fresh water if you got salt in your eyes.
The hotel has lots of very helpful staff who are all making an effort to make you stay comfortable and enjoyable
Drinking in Jordan and the Middle East is expensive and in this hotel a beer or G&T will cost you about £10, they have a happy 2 hours with drinks 50% off 6 to 8 pm we were well looked after Salah at the pool bar.
Like all the hotels we stayed in during our visit to Jordan they have groups doing tours coming and going couple of times the pool bar and breakfast were a bit over run but things quickly sorted themselves out.
Would definitely use this hotel agin
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Ask about and deals at check in
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from abeer ghanem, Other at Holiday Inn Resort Dead Sea
Responded Jun 21, 2023
Dear PeterC696 Allow me please to take this opportunity to thank you for taking the time to share such a kind and super lovely review here on Tripadvisor. I'm thrilled to read that your stay went up to your expectations and my colleagues from all areas were able to make your visit as comfortable and enjoyable as it should be. Please rest assured that I will share this review with the team as a kind of motivational letter from a loyal guest, whom will always receive the highest level of courtesy and services. We all love to have you again soon, for more and more precious moments! Best Regards, Emmanuel Stavrakakis General Manager
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It was an excellent experience in this hotel from the moment of our arrival till the last minute at your place. Thank you for the hospitality during our stay at your place and would like to come back again. The rooms were ready once we arrived the hotel, the check-in process was very fast where we didn’t wait for long time same to what is happening in the other hotels. Rooms were very comfy, clean, sanitized and well prepared with all needed staff in addition to the complimentary mini-bar Pools are very clean and big in addition to that its suitable for all kind of visitors specially families with kids and the most important thing that it is not crowded and you can easily have your own area specially the sun beds and towels also. Breakfast and Dinner were very good; different delicious main courses which suite everyone desires, waiters were around for any service every moment. Hotel staff was very helpful starting from the guys who are working around the reception, swimming pools, life-guards, housekeeping and the restaurant.
Special thanks for Mr. Odai Al Qudah who cooperated and gave us his attention during our stay, he was very helpful.
Thanks
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at Holiday Inn Resort Dead Sea
Responded Aug 24, 2020
Dear ayajboor , I'd like to thank you for taking the time to share your super lovely experience at Holiday Inn Resort Dead Sea. I've enjoyed every single feedback you shared and thrilled to learn that your dead sea experience went up to your expectations, also to learn that my colleagues spared no effort to make it as excellent as it should be. Please rest assured that we will be sharing your kind review with our team as motivation for keeping up the good work! We all love to have you back soon, shall your vacation plans bring you back to this beautiful area! Best Regards, Emmanuel Stavrakakis General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
We had an incredible stay at holiday inn dead sea , first of all i would like to talk about the hotel after Coved-19 and what they done with it , since we entered all the staff are wearing masks and gloves , they sanitized our luggage and hands ,
Check in and checkout with the professional Odai Alqudah in the guest relation desk was really smooth and very fast with full information about the hotel , there is an iPad instead of paper ,a scanner for your ID you will do it by your self to have no hand contact with the one who's checking you in
The Rooms we booked both of it was upgraded for a very nice sea view , you will feel the Cleanliness when you will open the door of room ,even you will find your own mask and hand sanitizer, a free items in the minibar and they sent amenities (fruits and cookies) for our room .
we had our dinner in 393 restaurant the food is amazing and very delicious , they didn't take long time to prepare it ,i would like to say thanks for the kind Riza and thanks the super active Haitham Shamari who suggested us to try the restaurant.
i will not forget to mention the hidden star over phone Ra'ed Azzam , every time i was calling 0 he is there to answer all the questions, what makes me talking about him the hidden smile that you can feel it in his voice .
Well the employees we interacted with provided great service and were so helpful you can really feel the true hospitality
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Date of stay: July 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dana AbuZahra, Owner at Holiday Inn Resort Dead Sea
Responded Jul 19, 2020
Dear Waseem_Attar, I'd like to thank you for taking the time to share your super lovely experience at Holiday Inn Resort Dead Sea. I've enjoyed every single feedback you shared and thrilled to learn that your dead sea experience went up to your expectations, also to learn that my colleagues spared no effort to make it as excellent as it should be. Please rest assured that we will be sharing your kind review with our team as motivation for keeping up the good work! We all love to have you back soon, shall your vacation plans bring you back to this beautiful area! Best Regards, Emmanuel Stavrakakis General Manager
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I was assigned Holiday Inn Dead Sea for my 17 day Quarantine Stay upon returning to my country, Jordan.
I did not have high expectations from the hotel, other than basic sanitation and service that you would expect from a 5 star hotel.
I was instantly disgusted when first entering my room and finding a DEAD cockroach on the floor (picture attached).
We were assigned 3 meals a day (2 for people fasting during Ramadan). The meals are not up to quality of a 5 star hotel, and arguably would not be served at a 3 star hotel. It is understandable that the hotel is operating at limited capacity, however that should mean that hotel employees are working with double effort. However, it seems that the employees are NOT INTERESTED in working at all!!!!
When complaining to the reception they will initiate a series of excuses and continue to blame it either on other employees, or on the fact that they are on limited capacity, without actually solving the issue.
Every resident at the hotel is a student, and committed to online classes and exams. The Wifi is terrible, it gets interrupted and freezes for long durations, hence interrupting our studies.
It is absurd that we have paid extra to ensure good service for our mandatory quarantine, just to be stuck here for 17 days wishing we never came back.
If this is how the hotel decided to treat returning Jordanian students, I cant imagine how they would treat foreigners at their hotel!
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Date of stay: May 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DDLJO, General Manager at Holiday Inn Resort Dead Sea
Responded May 21, 2020
Dear RNHH98, Thank you for taking the time to share your kind and valuable feedback. We are terribly sorry to read that your visit to our resort was not fully up to your expectations. Please accept our sincere apologies for the inconvenience caused during your visit and rest assured that such issues will be immediately tackled. We do really hope that such comments will not tarnish your perceptions of our hotel and you will give us another chance to show you the real service of Holiday Inn Resort Dead Sea and make sure your time spent with us is an unforgettable one! Looking forward to have you back soon! Sincerely, Emmanuel Stavrakakis General Manager
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We stayed at the Holiday Inn Dead Sea. From the moment we arrived, the hotel staff is very kind and friendly. Everyone welcomes you with a smile and patience. At check-in, they always do their best to place you in the location you want and be on time. The rooms were perfect. All the staff from house keeping to room service are always on attentive. It was comfortable, relaxing and a lot of fun for the whole family. We will definitely be visiting again!
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Date of stay: May 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at Holiday Inn Resort Dead Sea
Responded May 8, 2021
Dear FadiA1979 , It is always a pleasure to all of us at Holiday Inn Resort Dead Sea to meet our guest’s expectations. We are really glad to read how excellent your Dead Sea experience went from all aspects. Thank you for sharing your lovely feedback and looking forward for your next visit! Best Regards, Emmanuel Stavrakakis General Manager
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Comfortable rooms, delicious food and good service. The children were very happy in the park, playing on the beach and in the pool. Special thanks to Thawrah who did a great job in the changing rooms under the infinity pool - kept very clean, and she was so helpful to me when I was on my own with 3 young children.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for one night at the end of our holiday to Jordan to relax by the sea for a day. I was impressed with the grandeur of the hotel when we arrived, and our room was nice, with complimentary drinks provided and a nice view of the Dead Sea from our balcony! We made our way to the poolside (there are a variety of pools, including a separate shaded kids pool). Lots of sun loungers available and we soon realised why: within seconds of keeping still you get attacked by hundreds of flies!! A shame, as the pool area really is nice otherwise. But we could not stand it after a while. We plodded on to the private beach, which again is lovely (you do have to go down a bit of a hill to get there). Sun loungers and towels available again here, and fewer flies as we discovered! The float in the Dead Sea waters is magical, and the hotel also provides buckets full of mud you can cover yourself in - all a fun experience! Just make sure you don’t get any water in your eyes, it really stings!!! We had dinner at the hotel buffet, as there wasn’t really anything else around. A good selection, although most of the food was cold. The ambience felt a little cafeteria like too, it was quite loud and busy. Now my main memory of the hotel, which unfortunately overshadows the whole stay, was the fact there was a wedding the night we stayed. They had given us a room backing straight onto the location of the wedding party, which meant our room was literally shaking from the loud music until well past midnight! We first called reception just after 10 to enquire when the music might stop, as we were tired and preparing to get up early the next morning. They assured us that the music would stop at 10.30, so we accepted this. However, this was not the case, and when we spoke to reception again some time later, they seemed to have little interest in sorting this situation. We of course do not blame the wedding party, but as a hotel, you should look after the well-being of all your guests. You either need to limit the noise/ lateness of such a party or let the party book out the hotel exclusively to avoid such situations. Or at the very least not give adjacent rooms to hotel guests!! I know we were unlucky in this respect and most travellers won’t face this problem, but the way the hotel managed the situation was bad, and no apology was forthcoming whatsoever.
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip:Beware the flies!
Cover yourself in mud - a must experience!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at Holiday Inn Resort Dead Sea
Responded Oct 25, 2021
Dear londontravelbug2014, Thank you for taking the time to share your kind and valuable feedback. We are terribly sorry to read that your visit to our resort was not fully up to your expectations. Please accept our sincere apologies for the inconvenience caused during your visit and rest assured that such issues will be immediately tackled. We do really hope that such comments will not tarnish your perceptions of our hotel and you will give us another chance to show you the real service of Holiday Inn Resort Dead Sea and make sure your time spent with us is an unforgettable one! Looking forward to have you back soon! Best Regards, Emmanuel Stavrakakis General Manager
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Great place a real 5 star. They had a great buffet and the overall place was really nice and comfortable. Pool area was nice and access to the Dead Sea was on site, although it was a bit of a walk. They do have mud in buckets so you get the whole experience, it was a real WOW…They could have made things a lot better. I ranked it a four because the room air conditioner was a joke, the thermostat never moved from 23.5 even though we ran it down to 15c to get a little bit cooler, the room never really cooled at all. The beach is okay but if they just spend a couple of hours to remove the big rocks from a path to let people into the Dead Sea without breaking their ankles it would have been a lot nicer. The older folks were stumbling on the rocks and it was very difficult to get to where the water was deep enough to lay down. I recommend this hotel.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip:Bring water shoes, the hotel does not remove the bigger rocks and you have to tread on the to get...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management Team, Other at Holiday Inn Resort Dead Sea
Responded Sep 10, 2022
Dear BaronFoer, Thank you for your review and valuable comments, please rest assured that we will look into your feedback and take all necessary actions to tackle them. Looking forward to see you soon! Sincerely, Emmanuel Stavrakakis General Manager
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Let me start from the arrival, security team was over protective and taff. Then we went into the reservation there was misunderstanding at the beginning they gave us king size room but Ahmad orabi solved the problem quickly and gave us the right twin room and he made sure to have the same room when wanted to stay later on for extra day. Housekeeping was great the room was full of amenities and was clean and when we needed something they were quick we didn't have to wait long. Since corona virus is existing Hotels are making sure to have disposable glasses in rooms, but room service were to slow every time when we ask for new glassware or extra ice! Ill pass to the pool experience the barmen Ahmad and Ali were so nice and very professional as well the life guards they had all the time there eyes on the pool to make sure everyone is safe. Now our dining experience was 50/50 since there was lot of guests and less service team the order always took long time sometimes they had to put main course before the 1st. Food quality not the best one of the salads was obviously made before at least one day the cucumber was very bad!! The 1st day i had the karry with rise it wasn't the best thing almost not eatable. For the dining team even we had bad experience but qlso Abdelrahman he tried his best to make everything right also ive noticed that "tall" Mohammad was very active and trying his best to make everyone happy. Overall for 5* hotel was expected to be better, specially for a shan as holiday inn.
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Date of stay: May 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at Holiday Inn Resort Dead Sea
Responded May 16, 2021
Dear Chatziathanasiou, Thank you for taking the time to share your kind and valuable feedback. We are terribly sorry to read that your visit to our resort was not fully up to your expectations. Please accept our sincere apologies for the inconvenience caused during your visit and rest assured that such issues will be immediately tackled. We do really hope that such comments will not tarnish your perceptions of our hotel and you will give us another chance to show you the real service of Holiday Inn Resort Dead Sea and make sure your time spent with us is an unforgettable one! Looking forward to have you back soon! Sincerely, Emmanuel Stavrakakis General Manager
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I am a 21 year old Jordanian student studying in UK, me and all the Jordanian students that came from UK to Jordan, picked to be isolated in the Hotels the Jordanian government made arrangements with. we paid 70 jod (100$) per night which include our Iftar and Sohour, basically the hotel was on full load for 17 days which is the compulsory isolation period.
The food quality was awful, the services were crab, everytime we speak with the front desk they treat us as if we are prisoners, they don't bring enough water neither toilet papers!! and spiders and insects were really scary. 2 things bothered me personally the most, and many guest shared their feeling with me: 1) the bad internet connection , we basically almost dont have wifi 2) the food quality, it has been a nightmare, and the feeling of having no second option is just frustrating.
If you are after an experience that won’t be as any experience you should come here !!!!
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Date of stay: May 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DDLJO, General Manager at Holiday Inn Resort Dead Sea
Responded May 21, 2020
Dear Hamqaq, Thank you for taking the time to share your kind and valuable feedback. We are terribly sorry to read that your visit to our resort was not fully up to your expectations. Please accept our sincere apologies for the inconvenience caused during your visit and rest assured that such issues will be immediately tackled. We do really hope that such comments will not tarnish your perceptions of our hotel and you will give us another chance to show you the real service of Holiday Inn Resort Dead Sea and make sure your time spent with us is an unforgettable one! Looking forward to have you back soon! Sincerely, Emmanuel Stavrakakis General Manager
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There are more places to choose from in the Sweimah area.
PRICE RANGE
C$199 - C$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn resort dead sea hotel dead sea region
LOCATION
JordanDead Sea RegionSweimah
NUMBER OF ROOMS
202
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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