Extended Stay America Salt Lake City - Sugar House
Extended Stay America Salt Lake City - Sugar House
1220 E 2100 S, Salt Lake City, UT 84106-2825
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C$165
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About
3.5
#55 of 78 hotels in Salt Lake CityLocation
Cleanliness
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Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Self-serve laundry
Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
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Location
1220 E 2100 S, Salt Lake City, UT 84106-2825
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 69 out of 100
69
Salt Lake City Intl Airport
12.7 km•
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Ogden Municipal Airport
54.1 km•
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Rental Cars
53 Restaurants
within 0.5 kilometers
328Reviews1Q+A87Room tips
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Detailed Reviews
Spent 4 nights on the second floor here for work in November 2019. Limited interaction with staff but what I did have they were friendly and helpful, the room was clean but could be freshened up a bit in the next year or so, Chick-fil-A shares a parking lot so we (business teammate in the next room) ate every breakfast there (only breakfast bars, coffee and oatmeal available in the front office). Close to the job site and evening entertainment (lots of breweries in town). I'd stay again on business.
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Date of stay: November 2019Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America Salt Lake City - Sugar House
Responded Mar 10, 2020
Thank you for being our guest. We are pleased you liked our accommodations as well as our courteous associates. Thank you also for highlighting our ideal location. We value your comments and look forward to seeing you all again soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was clean, spacious and comfortable. The motel provides some kitchen supplies upon request, but these are rather limited. There are no microwave safe casseroles etc for reheating food. We had to purchase some aluminum pans to use the oven. There were too few dishes supplied. The internet connection was spotty, and failed to connect sometimes. Overall, we would stay again as the location is good and the problems were not too serious.
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Salt Lake City - Sugar House
Responded Mar 10, 2021
Thank you for being a guest at Extended Stay America. It was a pleasure to know you had a comfortable stay in your spacious suite and that our location was convenient for your travel plans. However, we regret the inconvenience you had. We will utilize your comments on the wifi service and kitchenware to enhance our guest experience. Thank you once again for your review, and we look forward to seeing you again. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location and price is the reason to stay here. Beyond the obvious affordable price, the reason to stay here is its location. close to the highway and easy access to other areas of the city is a plus. There are a ton of options within walking distance of the hotel. The parking lot is a mess. Huge trucks and campers. If you are moving and have a large rental truck do yourself and others a favor and DON"T stay here. The aforementioned Chick Filet drive through traffic is also a headache. If arriving late parking might be a challenge. For the property itself, the usual kitchenware was not stocked and had to ask twice to get it delivered with the front desk providing the lame excuse "because of Covid" Cmon guys. They also had some very young and poorly trained front desk staff. If you have no patience for people figuring out their job at check out, another reason to look elsewhere. I generally like staying at Extended stay but this property was not up to their usual standards
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Room Tip: arrive early
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America Salt Lake City - Sugar House
Responded Nov 21, 2020
Mark, thank you for your review. We are glad you liked our convenient location and found us to be a fair value. However, we are sorry your stay was not to your expectation. To make sure this does not happen again, we are actively working with staff to improve our guest experience. Please know, kitchenware is available at the front desk upon request. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'd booked this hotel in January 2020 after seeing good reviews online and the price at the time was really great for a well rated hotel. Fast forward to October and we arrived after a twelve hour drive from California. The first thing we had to do was navigate the traffic jam for the Chick-fil-A that shares a parking lot with the hotel. The neighborhood is called Sugarhouse and it's a big nightlife district so the hotel parking lot was filled with cars for people who had nothing to do with the hotel. We were lucky enough to get a spot after we checked in.
We got to the room and discovered a light fixture that literally was hanging from the lamp. I'd have called the front desk but the phone was broken. The bed was so hard it was painful. Not firm, but HARD. The shower is one of those water saver showers and it saves so much water that it's hard to rinse off.
Lots of homeless people nearby made the neighborhood a scary proposition after 9pm. Hate to say, but some of the hotel stairwells smelled of urine and I know that's not the fault of the hotel but would it be so hard to hose down the stairs knowing this problem occurs?
Aside from towels and toilet paper you have to ask the front desk for everything else you might need. Kind of a bummer not to have a coffee maker in the room when you wake up.
When I checked out the front desk staff were both very interested in my returning a spatula that I had never borrowed. It took them a bit to realize they'd mistaken me for someone else.
I've stayed at other hotels in this chain for my job and I expected the same experience here at Sugarhouse and instead the overall experience was of a hotel in decline. Perhaps that's due to the current COVID impacts, I can't say. Either way I don't recommend this hotel and I will probably avoid this chain after this.
We got to the room and discovered a light fixture that literally was hanging from the lamp. I'd have called the front desk but the phone was broken. The bed was so hard it was painful. Not firm, but HARD. The shower is one of those water saver showers and it saves so much water that it's hard to rinse off.
Lots of homeless people nearby made the neighborhood a scary proposition after 9pm. Hate to say, but some of the hotel stairwells smelled of urine and I know that's not the fault of the hotel but would it be so hard to hose down the stairs knowing this problem occurs?
Aside from towels and toilet paper you have to ask the front desk for everything else you might need. Kind of a bummer not to have a coffee maker in the room when you wake up.
When I checked out the front desk staff were both very interested in my returning a spatula that I had never borrowed. It took them a bit to realize they'd mistaken me for someone else.
I've stayed at other hotels in this chain for my job and I expected the same experience here at Sugarhouse and instead the overall experience was of a hotel in decline. Perhaps that's due to the current COVID impacts, I can't say. Either way I don't recommend this hotel and I will probably avoid this chain after this.
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Date of stay: October 2020
Location
Service
Sleep Quality
Room Tip: Get a room at another hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America Salt Lake City - Sugar House
Responded Oct 23, 2020
Peter, firstly, we thank you for your loyalty to our brand and for selecting us. We regret our hotel did not meet your expectations and the inconvenience it caused. We apologize for the maintenance issue in your suite and your concern about the stairwell. Your comments will be relayed to the teams involved to take corrective actions. Moreover, we are sorry for the discomfort you had with the bed. We hope your travels will bring you back to our area so that we can redeem ourselves. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this room in January after researching and finding it had good reviews. Didn't find the room lived up to the ratings once we got there ten months later. Comp breakfast was no longer offered in lieu of Covid 19, nor was compensation.
We pulled into the parking lot which was blocked by about 15 cars going into the Chick Fil A drive-thru sharing the space and received the blast of angry car horns behind us when we were pinned in. Nice intro after 12 hours on the road! Then there was not enough parking as well as a rogues gallery of questionable people hanging out in said parking lot. The rooms were dated, questionable cleanliness, beetle on ceiling, can't open window more than 2' for air (and it was stuffy). We were entertained by thumping music and loud voices in the room next to us at all times of the day....as well as in the parking lot. The refrigerator buzzed when it didn't produce the sound of a jet engine. Could not get a good night sleep between the sounds and hard mattress and pillow. There was no luggage rack, bag went on the floor. The following items were broken: toilet paper dispenser, tub stopper, lamp light bulb assembly, phone. There was one garbage can for the bathroom, kitchen, and living room....really? Garbage mounds up with Covid room service. Lesson learned: Will never stay at this chain nor any hotel that offers long-term rent in a so so neighborhood. Felt like an over-priced hostel.
We pulled into the parking lot which was blocked by about 15 cars going into the Chick Fil A drive-thru sharing the space and received the blast of angry car horns behind us when we were pinned in. Nice intro after 12 hours on the road! Then there was not enough parking as well as a rogues gallery of questionable people hanging out in said parking lot. The rooms were dated, questionable cleanliness, beetle on ceiling, can't open window more than 2' for air (and it was stuffy). We were entertained by thumping music and loud voices in the room next to us at all times of the day....as well as in the parking lot. The refrigerator buzzed when it didn't produce the sound of a jet engine. Could not get a good night sleep between the sounds and hard mattress and pillow. There was no luggage rack, bag went on the floor. The following items were broken: toilet paper dispenser, tub stopper, lamp light bulb assembly, phone. There was one garbage can for the bathroom, kitchen, and living room....really? Garbage mounds up with Covid room service. Lesson learned: Will never stay at this chain nor any hotel that offers long-term rent in a so so neighborhood. Felt like an over-priced hostel.
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Date of stay: October 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America Salt Lake City - Sugar House
Responded Oct 18, 2020
Please accept our sincere apologies for the disappointing stay you had, and we regret the difficulties you encountered during your stay. We have taken note of your comments and have shared it with the housekeeping and maintenance team to improve our service and facilities going forward so we can better serve our guests. We only wish we had the opportunity to resolve the noise issue while you were here and would have moved you to another room upon request. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property is in the heart of Sugarhouse. Once you arrive there is no need for a car as everything you could want is easy walking distance. Very nice stay, clean and quiet. There are many trail right out the door to the park, shopping and eating. I’ll be back!
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Salt Lake City - Sugar House
Responded Aug 13, 2021
Thank you for reviewing Extended Stay America and rating us so highly. We are thrilled to read you liked our well-maintained property and that you found our location to be convenient for your travel plans, which made your stay enjoyable. We look forward to seeing you soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here with my Golden Retriever, who went to MedVet SLC for a procedure. The front staff (Hailey et al) were so authentic in their kindness toward my dog and me and surpassed my expectations. The LVP flooring looked classy and is tough and waterproof. The outside grounds are lovely with the large grassy area AND the walking path beside the creek out back. With Chick-fil-a and Cafe Rio within easy walking distance, this is a no brainer for staying near the 80/15 interchange. You can reach MedVet via surface streets in about 12 min, depending on traffic, and avoid the freeways altogether. I told the receptionists at MedVet to recommend Extended Stay America to any of their clients traveling from out of town.
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Date of stay: April 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Salt Lake City - Sugar House
Responded Apr 23, 2024
Dear hollysF8812QV, We are thrilled to read about your positive experience at Extended Stay America. It's heartwarming to know that our team, especially Hailey, showed genuine kindness to both you and your furry friend. We are delighted that our LVP flooring added a touch of elegance while being practical and that you enjoyed our beautiful outdoor grounds. Thank you for recommending us to others, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is in a great location, walking distance to shopping and restaurants. Rooms were clean and front desk people where very nice and pleasant. Rates are a little high for what you get. The only downside is they have no ice machine on premises and its VERY difficult to get in and out of parking. Cars using the drive-thru for the Chick-Fil_A are always blocking getting in and out of hotel parking. I would stay here again.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Salt Lake City - Sugar House
Responded Sep 12, 2022
Dear KellyR887, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are excellent. There is a chick filet restaurant in the lot where cars back up a little. Pick an upstairs room in the back of the hotel to avoid the car noise and enjoy the beautiful view! Great coffee!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America Salt Lake City - Sugar House
Responded Jan 20, 2020
Sheldon L, thank you for spending your winter vacation at Extended Stay America. We are pleased to know how much you liked your room and that you enjoyed the coffee we serve. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic Staff! Met every Need! Bethany is a fabulous manager. Get it done attitude while truly tuning into to guest’s needs. In fact every staff member I dealt with in my one month stay was highly responsive and helpful.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Salt Lake City - Sugar House
Responded Jul 16, 2021
Thank you for reviewing your stay at the Extended Stay America. We are delighted to read that Bethany helped to make your stay even more comfortable. Your compliments will surely be shared with her and the rest of our team! We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Trax line is within driving distance and very close to bus routes, you'd have to research the Trax lines as I"m not real familiar with it!
Yes I would think the bfast would be enough to get your through till lunch. I didn't even know they offered that service!! As I traveled with my own cereal. Hope that helps.
"Ask for the back. Overlooks woods and a stream. Front overlooks long line of cars for Chiv Filet."Read full review
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PRICE RANGE
C$166 - C$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead salt lake city/sugarhouse hotel salt lake city
FORMERLY KNOWN AS
Homestead Studio Suites - Salt Lake City - Sugar House
LOCATION
United StatesUtahSalt Lake City
NUMBER OF ROOMS
106
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Extended Stay America Salt Lake City - Sugar House
Which popular attractions are close to Extended Stay America Salt Lake City - Sugar House?
Nearby attractions include Sugar House Park (0.2 km), The RUIN (0.2 km), and Local Colors of Utah (0.4 km).
What are some of the property amenities at Extended Stay America Salt Lake City - Sugar House?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Extended Stay America Salt Lake City - Sugar House?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America Salt Lake City - Sugar House?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America Salt Lake City - Sugar House?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America Salt Lake City - Sugar House?
Conveniently located restaurants include The Dodo Restaurant, Tsunami Restaurant & Sushi Bar, and Wasatch Brew Pub at Sugarhouse Crossing.
Are pets allowed at Extended Stay America Salt Lake City - Sugar House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America Salt Lake City - Sugar House?
Many travellers enjoy visiting Beehive House (5.7 km), Assembly Hall (5.8 km), and Council Hall (6.2 km).
Is Extended Stay America Salt Lake City - Sugar House accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.