YOTEL New York Times Square
570 Tenth Avenue At W 42nd Street West 42nd Street, New York City, NY 10036
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About
4.0
#394 of 506 hotels in New York CityLocation
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"Moments from the Times Square action and immersed in Manhattan charm, YOTEL New York - the chain's first city property - kickstarted a new era of city break living that has since spread across the globe. Inspired by first class air travel, YOTEL combines clever design with cutting-edge technology to ensure each room is complete with everything you need and nothing you don't. This means after a night's sleep, there's more gas in your tank and more money in your pocket. What's more, the self-service stations along with state-of-the-art robots allow for an effortless, contactless and seamless stay from start to finish. Ready to experience the future of city breaks? Book now."
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Meeting rooms
Rooftop terrace
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Snack bar
Vending machine
Rooftop bar
Concierge
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Safe
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quirky Hotels
Languages Spoken
English, Spanish, Italian, Polish and 1 more
Location
570 Tenth Avenue At W 42nd Street West 42nd Street, New York City, NY 10036
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
10.5 km•
See all flights
Teterboro Airport
11.5 km•
See all flights
42nd St – Port Authority Bus Terminal
7 min•New York City Subway
Rental Cars
303 Restaurants
within 0.5 kilometers
Reviews
4.0
15,096 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of the city, YOTEL New York Times Square is lauded for its prime location close to iconic attractions, although the bustling surroundings contribute to noise disturbances reported by numerous guests. Visitors are charmed by the modern, tech-savvy atmosphere, but the compactness of the rooms and various maintenance issues have been points of contention.
While the beds receive accolades for comfort, opinions on value are mixed, with some guests feeling shortchanged by additional fees and pricey services. Service quality and cleanliness receive varied feedback, indicating inconsistency in guest experiences.
Location
Convenient
Atmosphere
Stylish
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Inconsistent
Amenities
Underwhelming
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Detailed Reviews
The hotel is in a great location short walk to Time square and Hell’s Kitchen for food but enough distance that you don’t get all the noise and the street is fairly quite (apart from cars and fire engines) but we couldn’t really hear traffic noise from our room! The main part of the hotel is really nicely done, with the bar and restaurant as well as a cafe which we used for tea and bagels in the morning instead of paying for a full breakfast. The rooms however are basic, the decor is nice and everything was clean but if you are staying in a cabin room be prepared for literally no moving space! I went with my partner and he had to literally sit on the bed if I was up getting ready for the day. Our suitcases had to live under the bed, there’s no storage for anything so you can’t really leave anything out. We did have a lot of noise from someone having a shower at 1am one of the nights the pipes were extremely loud, my partner did call reception and a couple people did come straight up to check what was going on. You can always hear your neighbours going in and out of rooms the walls are not sound proof but not the worst! Also our shower didn’t work properly which was slightly annoying, had to hold down the ‘on’ button constantly for the water to work. Also the rooms were very warm in the morning I don’t know why this was but I kept the window open most of the time which then meant it was freezing instead! Couldn’t fault the staff, they were very helpful I requested an extra blanket and hairdryer different nights and someone brought them up to the room within the hour. We paid eight dollars (4 bags) to keep our luggage in the hotel on our last day, one of the guys downstairs arranged a taxi to take us back to JFK airport when we arrived back! Overall I think this is a good hotel for your money especially if you’re only staying for few days, but would not recommend over 4 nights in the cabin room, definitely look to up grade as they are very claustrophobic rooms!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_365, Manager at YOTEL New York Times Square
Responded Feb 18, 2020
Hi, First and foremost, thank you for your extensive feedback that touched on just about every aspect of your stay. Comments like yours, both positive and constructive, help our team refine our offerings so they are always appreciated. We are elated that you enjoyed our team's exceptional hospitality and our property’s stunning location! We take a lot of pride in both of those perks. To your other comments, it sounds like you would have benefitted from exploring one of our more premium units which feature additional space. If you're ever interested in looking over those alternative accommodations, you can learn about them on our website. Regarding your shower concerns, please accept our apologies. We will investigate the matter straight-away. It was an absolute pleasure having the opportunity to care for you and your partner and we sincerely hope that you'll award us that privilege again. Until your return... Take Care, The YOTEL Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We paid for the King junior terrace room thinking that we would be able to use the jacuzzi outside, we were not told anytime while booking that the jacuzzi is not in service in the winter. Once we entered the room we immediately noticed multiple things that were damaged in the fairly expensive room (300+); sink had a large crack in it, futon couch had multiple stains on it, desk had a large crack, etc. The only thing we found worth our money was the shower and shampoos, we very much enjoyed them.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_Team_365, Manager at YOTEL New York Times Square
Responded Jan 26, 2020
Hi, While we appreciate that you enjoyed our expansive showers and its inclusions, we do apologize that other elements of your cabin fell short of perfection. It’s true that seasonal weather does prevent us from offering guests the use of hot tubs. Beyond that, it sounds like maintenance concerns were an issue which our team will be proactive in assessing, per your feedback. Thank you for joining us and know that we’d love nothing more than to treat you to a 5-star experience during your next trip to New York City. If there’s anything we can do to facilitate your return, let us know. Take Care, The YOTEL Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We went to New York with the intention of not spending time in our room. Let me start by saying the cost was probably a bit more than I would have liked, but it's New York, and I've never stayed anywhere else in the city to compare to.
Pros: The bed was actually pretty comfortable (I'm never happy with hotel beds), the shower was quite amazing. The staff we spoke to was very nice and helpful!
Cons: Could hear literally EVERYTHING through the walls. The room was not in the best shape, things were broken (the bed was supposed to raise, it didn't, the outlets near the bed didn't work to charge our phones), the food at the restaurant was mediocre at best for the prices. The restaurant area was freezing (granted it was cold outside, but it shouldn't have been cold inside!!). No fridge in the room. The toilet and shower were in the room, separated by some sliding glass doors that didn't really shut. And the WiFi was terribly slow. No blanket for the bed, just two sheets, there were 2 pillows that were like sleeping directly on the mattress. No garbage can either, just two recycling bins. The facility fees and additional fees added over $100 to our original quoted price!!!!!
My overall thoughts are that it was fine for sleeping (if you can sleep through noise on a weekend), but not a ton more. I would most certainly go somewhere else the next time I go to New York.
Pros: The bed was actually pretty comfortable (I'm never happy with hotel beds), the shower was quite amazing. The staff we spoke to was very nice and helpful!
Cons: Could hear literally EVERYTHING through the walls. The room was not in the best shape, things were broken (the bed was supposed to raise, it didn't, the outlets near the bed didn't work to charge our phones), the food at the restaurant was mediocre at best for the prices. The restaurant area was freezing (granted it was cold outside, but it shouldn't have been cold inside!!). No fridge in the room. The toilet and shower were in the room, separated by some sliding glass doors that didn't really shut. And the WiFi was terribly slow. No blanket for the bed, just two sheets, there were 2 pillows that were like sleeping directly on the mattress. No garbage can either, just two recycling bins. The facility fees and additional fees added over $100 to our original quoted price!!!!!
My overall thoughts are that it was fine for sleeping (if you can sleep through noise on a weekend), but not a ton more. I would most certainly go somewhere else the next time I go to New York.
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_365, Manager at YOTEL New York Times Square
Responded Feb 19, 2020
Hi Lisa, Thank you for making yourself at home with us and for noting how much you enjoyed our exceptionally comfortable SmartBeds. Our team loves sharing that feature with guests as we know that getting a great night’s sleep is important to any memorable hotel stay. Regarding your constructive feedback, please accept our apologies for the inconveniences you encountered. Managing aspects of our offerings like cabin maintenance and WIFI is something we’re typically good at. It’s clear that during your stay, our efforts fell short of perfection. We truly hope you will give us another opportunity to treat you to the refined experience that so many of our guests enjoy. If we can be of assistance in planning your return, please don’t hesitate to reach out. Cheers, The YOTEL Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Defrauds customers of $40.16 at time of writing per night (Jan 2020) with an arbitrary hidden fee, which will be likely made illegal as soon as it goes to court.
"Premium" wifi is unusable if you need a continuous connection for more than 2 minutes, so no gaming at all.
Shower has no door, so water spills out to the tiny toilet and room area.
No hairdryer was in our room, so we had to call the front desk twice while they took our time to bring one, while waiting in our cold small room with wet hair.
Toilet and shower area is connected by open air and partially by a thin translucent glass. No lock on that area.
Automated check in by kiosk is advertised, but at the end they won't give you your keys, so you must go do it all over again upstairs with the front desk.
"Premium" wifi is unusable if you need a continuous connection for more than 2 minutes, so no gaming at all.
Shower has no door, so water spills out to the tiny toilet and room area.
No hairdryer was in our room, so we had to call the front desk twice while they took our time to bring one, while waiting in our cold small room with wet hair.
Toilet and shower area is connected by open air and partially by a thin translucent glass. No lock on that area.
Automated check in by kiosk is advertised, but at the end they won't give you your keys, so you must go do it all over again upstairs with the front desk.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_365, Manager at YOTEL New York Times Square
Responded Jan 9, 2020
Hi, Our team strives to blow our guests away with our unique take on hospitality products. It’s clear we fell short of that aim during your stay which we apologize for. Our facility fee is a per-night charge that enables us to provide various amenities, like our 24-hour gym, to guests. We will continue to be proactive in disclosing information regarding it so everyone that joins us knows what to expect. All of your feedback will be discussed internally as we work to refine the streamlined experience we pride ourselves on providing. We sincerely hope that you will consider giving us another chance to impress. Take Care, The YOTEL Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can safely say that was one of the most disappointing hotel stays in New York we have had, we booked through hotels.com because it seemed to be a good price and we had a couple of reward nights to use. The check in proses is easy with computers in the foyer, the screen told us that the bill was fully paid by hotels.com.
We paid for a premium room with a queen bed, It was very small even with the bed folded into its sofa position. With the bed folded out flat there want enough space to move around. The bathroom space was ok for one but two getting ready at the same time was almost impossible. There was a clothes rail with two hangers and a ironing board and no iron or hair dryer. There was no hot water after 7:30 but the hotel staff just acted like this was normal when we enquired.
When we checked out we were forced to pay a fee of 160USD as a resort fee this was a surprise as the hotels.com price says that it includes all fees and taxes. When I asked to see the manager he told me that “it’s a scam that the corporate office do this to seem more competitive by hiding the extra costs” when I said that I don’t agree he said that he “had already charged my card and if I want to complain I need to go to hotels.com as it is a loop hole in their system that they exploit”
Needless to say when this was pointed out to hotels.com do not care. In summary do not use this hotel is not a relaxing place and the advertised price is not correct.
We paid for a premium room with a queen bed, It was very small even with the bed folded into its sofa position. With the bed folded out flat there want enough space to move around. The bathroom space was ok for one but two getting ready at the same time was almost impossible. There was a clothes rail with two hangers and a ironing board and no iron or hair dryer. There was no hot water after 7:30 but the hotel staff just acted like this was normal when we enquired.
When we checked out we were forced to pay a fee of 160USD as a resort fee this was a surprise as the hotels.com price says that it includes all fees and taxes. When I asked to see the manager he told me that “it’s a scam that the corporate office do this to seem more competitive by hiding the extra costs” when I said that I don’t agree he said that he “had already charged my card and if I want to complain I need to go to hotels.com as it is a loop hole in their system that they exploit”
Needless to say when this was pointed out to hotels.com do not care. In summary do not use this hotel is not a relaxing place and the advertised price is not correct.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_365, Manager at YOTEL New York Times Square
Responded Jan 7, 2020
Hello, Your candid feedback means the world to us so thank you for taking the time to share. While it seems as though you enjoyed our simple check-in process and perhaps our exceptional location, it’s clear that miscommunication regarding our facilities fee and a few other oversights dampened your stay. For that, we apologize. To be clear, facility fees are commonly charged at hotels throughout the area as they enable the maintenance of amenities like fitness centers, meeting spaces and more. We do our best to be transparent about this charge and will continue working to improve communication with our guests. All of your feedback will be reviewed internally as we work to continue perfecting the quality of our offerings. It would be a pleasure to one day welcome you back to New York City. Cheers, The YOTEL Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is falling apart. They make it look "cool" from the outside but it is a dump. The handle to our bathroom door was falling off. The sink was leaking so we had to put the trash can under it. There is no concierge or anyone to talk to since it is all "self service". The wifi is non existent. The sink was also clogged. So we only had about a minute to wash our hands or brush our teeth before the water overflowed. There is an electric and usb outlet next to the bed and it completely came out of teh wall exposing the wiring. the USB outlet didn't work. There was no blanket!! There were two sheets on the bed - mind you it was February in NYC. The ice machine did not have any ice the entire week we were there. There are two sets of elevators you have to go through and that makes the entire process of getting downstairs every day a hassle. There are people downstairs to help you catch a cab, and they are extremely nice. That's the only positive thing I have to say about this hotel.
If you're staying for a night and don't care about wifi, I guess you can stay at this hotel. Unfortunately, a client booked this hotel for us for a week and it was a nightmare.
If you're staying for a night and don't care about wifi, I guess you can stay at this hotel. Unfortunately, a client booked this hotel for us for a week and it was a nightmare.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_365, Manager at YOTEL New York Times Square
Responded Feb 18, 2020
Hi, Thank you for your candid feedback regarding your recent stay. While we appreciate you noting how helpful our team members were when it came to hailing a taxi, we apologize that other aspects of your experience fell short of perfection. As time allows, please reach out to me directly at elvis.gonzalez@yotel.com with your contact information and times that I may be in touch via phone. I’d love to reassure you of our standards in hopes that you might one day give us another chance to treat you to a memorable visit. Until we see you again… Take Care, The YOTEL Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed in this hotel about once a year since it opened about 8 years ago. I like its quirky but very efficient rooms and the nice location. I have advised friends to stay there. I booked a 6 day stay for late January during a Black Friday sale. I booked one of their larger more expensive rooms as the stay was for a special family event.
A few weeks later I had a schedule change and needed to arrive one day earlier. This had happened once before 2 years ago. I called them and asked for the extra day at the sale price but the person refused. I asked to speak to the manager. He would call back. Two days later I tried again. After getting no call back I finally booked another hotel for that 1 day. Odd!
Get to the hotel and checking without difficulty. TV in room is working but no program schedule infirmary- see photo
Thus begins 3 days of various hotel staffers telling me it is someone else’s problem! Finally get the manager who eventually tells me the whole floor has this problem and offers a transfer to another floor. Why did it take more than 3 days to get anyone’s attention?
Also a friend had stated there at my recommendation 2 weeks earlier and discovered upon arrival there health department concern about 2 Legionnaires disease cases POSSIBLY linked to hotel in past year and a letter she got advising not to use the shower if you have certain health conditions.
I contacted the hotel about this and staff was very evasive at first about status. Does one really want to stay at a hotel where you shouldn’t use shower? Finally got the hotel to state that had completed all the tasks Health Department had ordered. But transparency here was a big issue.
A few weeks later I had a schedule change and needed to arrive one day earlier. This had happened once before 2 years ago. I called them and asked for the extra day at the sale price but the person refused. I asked to speak to the manager. He would call back. Two days later I tried again. After getting no call back I finally booked another hotel for that 1 day. Odd!
Get to the hotel and checking without difficulty. TV in room is working but no program schedule infirmary- see photo
Thus begins 3 days of various hotel staffers telling me it is someone else’s problem! Finally get the manager who eventually tells me the whole floor has this problem and offers a transfer to another floor. Why did it take more than 3 days to get anyone’s attention?
Also a friend had stated there at my recommendation 2 weeks earlier and discovered upon arrival there health department concern about 2 Legionnaires disease cases POSSIBLY linked to hotel in past year and a letter she got advising not to use the shower if you have certain health conditions.
I contacted the hotel about this and staff was very evasive at first about status. Does one really want to stay at a hotel where you shouldn’t use shower? Finally got the hotel to state that had completed all the tasks Health Department had ordered. But transparency here was a big issue.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_365, Manager at YOTEL New York Times Square
Responded Feb 3, 2020
Hi, First and foremost, thank you for your loyalty over the years. It warms us to know that our unique take on hospitality has left such a positive impression on you. Regarding your most recent stay, allow us to apologize for the communication issues you experienced regarding our promotional rates and your television’s programming schedule. We take pride in concisely sharing information and it’s clear that standard wasn’t upheld in this instance. To the notice your friend cited, we have completed the water protocols recommended by the Department of Health and can report our systems have tested negative for any presence of bacteria. We are required to continue circulating details in this regard but expect the issue will be resolved quickly and has no impact on guest’s stays in the meantime. Our team sincerely hopes you will continue trusting us with your care when traveling through the area. Cheers, Pedro Dias General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not anymore
I was a loyal customer of Yotel during the NRF Big show event, as it was close conveniently located and provided a different approach.
Unfortunately, every year what made them different has been discarded:
- free muffin in the morning replaced with a $10 dollar voucher, replaced with nothing
- free coffee replaced by payable coffee
During my stay my room has not been refreshed and we had a notice, informing that at least 2 customers got sick with legionellosis in the last 12 month.
All this for a $320+ daily rate
Finito, over, never again
I was a loyal customer of Yotel during the NRF Big show event, as it was close conveniently located and provided a different approach.
Unfortunately, every year what made them different has been discarded:
- free muffin in the morning replaced with a $10 dollar voucher, replaced with nothing
- free coffee replaced by payable coffee
During my stay my room has not been refreshed and we had a notice, informing that at least 2 customers got sick with legionellosis in the last 12 month.
All this for a $320+ daily rate
Finito, over, never again
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Date of stay: January 2020Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_365, General Manager at YOTEL New York Times Square
Responded Jan 17, 2020
Hi Francois, First and foremost, thank you for being a loyal guest. Our team is committed to sustainably scaling our hotel while continuing to drive exceptional value for those that stay with us. Your feedback to that end is appreciated. Regarding the notice you received, YOTEL is committed to ensuring the well-being of our guests and have been proactive in highlighting that, for certain populations, extra precautions should be exercised as we continue to test and determine if Legionella bacteria was present in the hotel’s water system. The Department of Health has notified the hotel that it is safe to stay with us. We hope that our location and welcoming hospitality are enough to one day draw you back. Until then, our team wishes you the best. Take Care, Pedro Dias, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is outrageous! I understand that a hotel can have confirmed legionella bacteria in their water system but the Yotel sent me 2 emails prior to check in and then allowed me to physically check in without a single mention that the NY dept of health had confirmed the bacteria was present. It wasn’t until I unpacked that I saw the note that was left on the bed. Yotel’s solution is to not drink the water and to take sponge baths if it is before 7pm. They were unapologetic and when pressed offered one bottle of water and a sponge to use for the sponge bath. My husband and I are both 50+ so are included in the high risk group. We had no choice but to quickly find another hotel and then relocate ourselves there, at our own expense and paying a higher last minute rate. It is unconscionable that the Yotel gave us no advanced warning of this health risk.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_Team_365, General Manager at YOTEL New York Times Square
Responded Jan 26, 2020
Hello, It was a pleasure welcoming you to New York City. As you may know, YOTEL has been working with the New York City Department of Health to test and determine if Legionella bacteria was present in the hotel’s water system and has completed all protocols. The Department of Health has notified the hotel that it continues to remain safe to stay with us. Per the notice that was provided, it is okay to do things like drink cold water from the tap or brush your teeth, although, we have shared optional precautions that some at-risk populations may want to take as we conduct ongoing preventive measures. We have a hotline set up for any further questions or concerns you may have. You can reach out to: newyorkguestservices@yotel.com and a crewmember will get in touch right away. We sincerely hope to have the privilege of one day treating you to an improved stay. Take Care, Pedro Dias General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked 3 nights for about 700$. We were informed only upon entering the room that there were Legionnaires in the water and we were advised not to use any water for any reason. When we turned on the sink the water was brown. We were told by the front desk to use sponges to wash because running water could be a danger. We had to also buy bottled water to brush our teeth. Also, we were double charged for our stay unknowingly and had to call multiple times to fix it. This place is a joke.
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Review collected in partnership with Cancelon.com
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_365, General Manager at YOTEL New York Times Square
Responded Jan 21, 2020
Hi, Thank you for joining us and for voicing your concerns. Our guest's well-being is our highest priority and therefore, we have been working with the New York City Department of Health to test and determine if Legionella bacteria was present in the hotel's water system. Per the notice we circulated at the city’s request, it is safe for guests to stay at the hotel, drink cold water from the tap, brush their teeth and wash their hands. We have a hotline set up for any further questions or concerns you may have. You can reach out to: newyorkguestservices@yotel.com and a crewmember will get in touch right away. We hope you will allow us to treat you to a more streamlined experience during your next trip to New York City. Take Care, Pedro Dias General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We didn't arrive until the evening. Would imagine they will store your luggage until check in.. we paid 9 Dollars to store our luggage on our departure day for 3 suitcases. So not to expensive. Hope this helps. Enjoy your trip.
My room had its own bathroom. Even though the room was small, it had a small frosted glass enclosure with a toilet and an adjacent frosted glass shower. The shower worked well and had adequate towels and dispensers for shampoo, conditioner, and body wash. I suspect this may be different in other cities, but for NY, you definitely had your own bathroom.
Sorry I do not know
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"Leave your car elsewhere if you have one. There's an amazing restaurant about 2 blocks away called 44xX, don't miss it. "Read full review
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PRICE RANGE
C$302 - C$518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
yotel new york at times square west hotel new york city
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Hell's Kitchen / Manhattan
NUMBER OF ROOMS
713
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about YOTEL New York Times Square
Which popular attractions are close to YOTEL New York Times Square?
Nearby attractions include Rudy's Bar & Grill (0.3 km), 42nd Street (0.4 km), and Pip's Island (0.2 km).
What are some of the property amenities at YOTEL New York Times Square?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at YOTEL New York Times Square?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at YOTEL New York Times Square?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to YOTEL New York Times Square?
Conveniently located restaurants include IL Punto Ristorante, Schmackary's, and Bareburger - Hell's Kitchen.
Are there opportunities to exercise at YOTEL New York Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at YOTEL New York Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does YOTEL New York Times Square offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at YOTEL New York Times Square?
The staff speaks multiple languages, including English, Spanish, Italian, Polish, and Serbian.
Are there any historical sites close to YOTEL New York Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.5 km), World Trade Center Memorial Foundation (5.5 km), and Hamilton Park (2.2 km).
Is YOTEL New York Times Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.