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About
4.5
#1 of 1 resort in Castaway Island (Qalito)
Location
Cleanliness
Service
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Castaway Island, Fiji provides a unique South Pacific experience - a great place to relax, unwind and enjoy life's simple pleasures. Fiji's most popular island resort has guests returning year after year to experience the magic that is "Castaway". The island's 174 acres are covered with lush tropical vegetation, and surrounded by white sand beaches and vibrant coral reefs.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
This summary was created by AI, based on recent reviews.
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Castaway Island Fiji is often described as a slice of paradise, boasting a picturesque setting that guests find stunning. Despite concerns over the cost and value for money, the resort's service is highly lauded, with staff providing warm and personalized attention likened to family. The hotel's atmosphere buzzes with daily live music and family-friendly activities, and cleanliness is a noteworthy strength.
While rooms are comfortable and well-presented, some guests mention issues with humidity and lack of Wi-Fi. The range of amenities, including beachside fun and snorkeling, receive glowing reviews.
Location
Picturesque
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Pristine
Service
Warm
Amenities
Abundant
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The great experience started with arriving at the resort escorted by the Fijian warriors from the water (truly a nice touch). Location is just breath taking with a beautiful white sandy beach with lots of coconut palms providing shade to relax. All the staff are just amazing, always smiling and ensuring that your stay is as comfortable as it can be. one of the best staffs at any resort in Fiji. Not forgetting the very talented Chefs they have the food is just full of flavors,just pick anything from the menu, you will not be disappointed
If you are going to visit the island be sure to take your hiking shoes, take the bush walk to the top of the island, it is a bit of a hike but the view from the top is breath taking. Also be sure to book in for the dolphin tour, it is a great experience seeing them in their natural environment up close and personal.
Can not praise this resort and staff enough. Would recommend this resort to anyone who wants to escape their daily life and just enjoy the peace and relaxation the resort has to offer
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Date of stay: September 2020
Location
Service
Sleep Quality
Room Tip:rooms on the south beach offer more privacy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Andrews, General Manager at Castaway Island Fiji
Responded Sep 17, 2020
Bula Sachin K, Thank you for taking the time to post a review of your recent stay with us. We are pleased to read that our efforts in showcasing our welcome is well appreciated by you. Thank you for appreciating our staff and the work that they do. I am blessed to be part of an awesome team! It is great to read that you participated in many of the activities on offer and enjoyed them. Sachin K, thank again for your comments. We look forward to welcoming you back to island soon. Vinaka, The Castaway Family
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We did our research on trip advisor prior to our booking and requested our preferred location of bure in the complex. This was honoured by Castaway which we were very pleased.
The South Beach side picks up a wind in the afternoon and the Bures are set back from the beach so highly recommend the North Beach side if you want to be beach front.
Pools are lovely and clean, bar food at poolside is OK but limited menu and quality can be a little hit and miss. I experienced a chicken burger that was tough as boots. Couldn't continue to eat it. Food and beverage is expensive but the same in every Fiji resort.
Buffet at main restaurant was excellent quality, different themes each day so it doesnt get boring. Pizza restaurant on sundeck is also nice.
Staff around the resort were very friendly and helpful. Especially our Nanny Mela, she was lovely with our kids so we employed her twice so we could enjoy snorkeling and a trip to Cloud 9. Well worth a visit. The resort trys to place you with the same Nanny for the duration of your stay which is great for the children to feel comfortable.
The small shop is good for swimwear, few pool accessories and essential grocery items, with children it's always best to travel with lots of snacks from home.
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven A, General Manager at Castaway Island Fiji
Responded Jan 30, 2020
Bula Angela B, Thank you for taking the time to post your review of your recent stay with us. I am pleased to read that your booking request was honoured. Yes, this can be quite a challenge for the resort at times but we will do all possible to allocate as requested. The trade winds in our part of the Pacific is the South Easterly winds and when it does blow in, the South beach gets windy, however it does keep a hot day reasonably cool. Thank you for appreciating our buffet and pizzas cuisine offerings. I will share your comments with with our chef but most importantly relating to your chicken burger experience at the Nuku Marau Bar & Grill. Thank you also for appreciating our staff; they are the gems of our operations and I am so humbled to be part of their team. Our nanny service is always a hit with parents and am pleased that you found the service great also. Angela B, thank you again for your review and we look forward to welcoming you back to island. Vinaka, The Castaway Family
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We recently visited Castaway Island it was amazing so peaceful and the staff are amazing from the front desk housekeeping and all in between Unfortunately the weather gods were not kind to us but we didn't let that dampenkur holiday. There are plenty of free activities for all ages including an amazing free kids club You can laze around all day or participate in activities. Bites are simple but comfortable Suggest a beach bure Food is in abundance with choice of 4 restaurants definitely get the meal deal is much cheaper as can be expensive You should try snorkelling on outer and inner reefs amazing and kayaking around the island is great also fun There are also day trips which are organized through reception WiFi is only available at restaurants pool and reception but it is good to switch off from outside world definitely take a good book and relax I would definitely recommend
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven A, General Manager at Castaway Island Fiji
Responded Mar 31, 2020
Bula JoanneM3315, Thank you for taking the time to post a review of your stay on Castaway considering the depressing times we are in. We are blessed with some of the best staff in the industry and we truly appreciate your acknowledgement of their care of you and the family. They certainly are the STARS of our operations and it is because of them we have guests returning year after year. We are pleased to read that you got to enjoy most activities although the weather was not kind. Our limitation on wifi connections is deliberate so that one can disconnect and enjoy the simple things in life and it is good to read that you managed to switch off and relax. JoanneM3315, thank you again for your review. The Castaway family look forward to welcoming you back to island. Take care and stay safe. Vinaka, The Castaway Family
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My daughter and I were traveling to Australia and decided to spend a few days in Fiji.
Everyone who works there welcomes you with “bula” and a smile. Some even greet you by name. We we there for four relaxing nights.
We booked a garden room and I was disappointed that we were given the furthest room, even the staff mentioned how far away we were from everything. While in our room we observed staff members constantly leaving and arriving. It would have been nice to have a better location. I regret I didn’t ask for another bure, but we were exhausted from our flight from CA. The rooms were clean although I felt uncomfortable in the shower. The tiles were a bit slippery, a rail would have been helpful.
They offered a variety of food options, we only used the buffet for breakfast. The cocktails were refreshing and delicious.
The hotel caters to families, children can swim in the adult pool if with an adult. We observed some children in the kid’s club all day.
The island is unbelievably beautiful.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven A, General Manager at Castaway Island Fiji
Responded Jan 30, 2020
Bula SoCal16, Thank you for your review. Sorry that you were not allocated a bure closer to the main facilities. Unfortunately due to occupancy we were unable to do so. You comments regards slippery tiles in your bure is noted and I will address this with our Housekeeping team. I am pleased to read that you found the the island "unbelievably beautiful" SoCal16, thank you again for your review. I hope we can welcome you and daughter back to island . Vinaka, The Castaway Family
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Just returned from a wonderful 5 night stay in an ocean view bure. Our family of 4 with children aged 11 and 14 had a fabulous time. There is something for everyone. The snorkelling off north beach was magnificent and easy for the whole family. We spent hours every day just swimming and enjoying the view. The kids loved the quiet pool.
The bure was well set up for 4 people with effective air con, a large bathroom, comfortable beds, plunger coffee and two washing lines which is missing in so many resorts.
We enjoyed the food and the kids found there was always something they liked. They loved choosing from the buffet. We pre-paid for our meals and would do that again. It was nice to have the freedom to order what we liked without thinking about the cost.
The staff are very welcoming and make every effort to get to know you by name. The staff in the shop especially! We were well looked after in the restaurant by Ringi who went the extra mile for us at every opportunity. We found her to be very attentive and caring and all loved her!
The staff made a huge effort to celebrate Australia Day with themed food and activities. Most of the guests are Australian.
Highly recommend for a relaxing family holiday. Young children are so well catered for in the kids club, at the kids pool and with an early dinner. I don’t think that people travelling without children should be put off by the number of children as they are busy doing their own thing!
Minor suggestions for improvement include a few more wine options by the glass, more regular opportunities to order drinks at north beach and availability of beach towels at the beach rather than having to go to the laundry which is a bit of a walk in the heat when the beach is just a few metres from the bure.
We used the Mamanuca express water taxi which gave us flexibility to arrive and depart when it suited us. It included hotel pickup from the Gateway Hotel by the airport.
Thank you for a wonderful holiday!
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Andrews, General Manager at Castaway Island Fiji
Responded Jan 30, 2023
Bula amalfi07, Thank you for taking the time to put together your comprehensive review of your recent holiday on Castaway Island, Fiji Resort. We are pleased to read that the family had a wonderful family holiday and enjoyed the offerings and the experience on island. Thank you for your suggestions and I am pleased to say that we are already working on them. amalfi07, we look forward to welcoming you back to the island. Vinaka, The Castaway Family
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With the local rate ($300 per night) husband and I decided to jump in on the chance to visit a resort we could only dream of visiting pre-Covid era. Staff were extremely accommodating from the day we made our booking. Pau arranged for us a convenient time for our boat transfer and upon our request booked us the bure closest to the beach. The friendly sounds from the welcome songs reached us before guests could get off the boat. Each guest were greeted and welcomed “home” ❤️. The weather, the hospitality, the pristine waters, the laid back island lifestyle, everything was just perfect. The only drawback was the food, which didn’t have much taste and some portions were extremely small, they need to improve on that. Mesi, the waiting staff is an absolute delight. We loved being served by him at every meal time. The cocktails were all very good. Ben is another amazing human in the water activities department. Activities I highly recommend are the banana ride (cheaply priced for locals), Hobie Cat ride, snorkeling, kayaking and if you are a nature lover like me then pack your running shoes and try the bush walk. The views from the lookout are breathtaking. Star gazing was one of the highlights for us also. The clear island skies without any obstruction from city lights showed the brilliance of the cosmic. If I’m not mistaken then you can even see the Milky Way! This was indeed an unforgettable trip for us and we do have plans to return soon, hopefully for longer the next time.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Andrews, General Manager at Castaway Island Fiji
Responded Sep 17, 2020
Bula vidhatavm2018, Thank you for taking the time to write a comprehensive review of your weekend getaway at Castaway island, Fiji. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Thank you for your comments regards your food experiences. I have discussed this with our chef and the kitchen team and we will look into areas for improvement. I was proud to read the notes you left about our staff: we strive to do the best job we can, and comments like yours make it all worthwhile. I will share your comments with all of our staff, and I know they take compliments like yours as seriously as I did. Thank you again for your feedback, we truly appreciate knowing about our guest's experiences so we can celebrate our successes and address our challenges to better serve you in the future. vidhatavm2018, we look forward to welcoming you back to the island. Vinaka, The Castaway Family
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This was our 6th trip to Castaway and this trip was just as memorable. As always, the team there are amazing, fun, friendly and so helpful. Our bure (no 6) was sparkling clean and just a few steps to the beach. We did multiple scuba dives and found the fish life and coral were looking pretty good. The dive and boat team were detailed and knowledgeable on each of the trips, and our dive gear was well maintained. We spent lots of time at the Sundowner bar which has a relaxed vibe, good music, great cocktails and pizzas. Cant wait to head back again!
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Andrews, General Manager at Castaway Island Fiji
Responded May 20, 2022
Bula brendac, We are pleased to read that your 6th visit to Castaway was the best one yet! We are blessed with easy access to some of the world's best snorkel and dive sites and we do have a great water sports team to accompany you on the activities. Thank you for appreciating our Watersports team brendac, we are humbled that you continue to make Castaway your family holiday destination and we look forward to welcoming the family back for your 7th visit. Vinaka, The Castaway Family
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Staff go above and beyond to make your stay special and to accomodate any request you have. Along with the beautiful views and food, there isn’t a bad thing to say about the island. The rooms were cleaned thoroughly every day and you could hardly notice the other guests around.
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Date of stay: February 2022Trip type: Travelled as a couple
Room Tip:Make sure you’re careful walking down any beach steps or ladders.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Andrews, General Manager at Castaway Island Fiji
Responded Feb 27, 2022
Bula Issy C, Thank you for taking the time to post a review of your stay. Our staff are the STARs of our operations. The love for their work and their genuineness to ensure our guests are enjoying their holiday is second to none. We are pleased to read that you enjoyed the natural environment, our food offerings and the cleanliness of our rooms. I will definitely pass this on to the kitchen and our housekeeping teams. Issy C, thank you again for your review. We look fowrard to welcoming you back to island. Vinaka, The Castaway Family
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I am a month late with my review because I procrastinate a lot but there is noway in this world I wouldn’t post a review for this amazing little island.
We were a group of 20 friends who decided to take advantage of their specials! From the get go, Kesaia hd been nothing short of amazing. 10/10 for communication, flexibility and turn around time. She was so welcoming and kind to our group, it had already set the tone for our visit before we even got there.
It still feels like a dream to us. The fishing trip, delicious food, free use of facilities and kayaks, banana boat ride is highly recommended ( we went twice), the massage that most of us still haven’t gotten over and the friendly bula smile that was visible throughout our stay.
If you go to Castaway, be sure to look out for Mesake, Sikieli, Kesa, Ben (watersports coordinator), James, Saiasi, Atu, Greg, Josh and iliano. The fact that we remember their names is only a testament of how great their service was.
There is literally not a single thing to complaint about. Food was affordable and quantity was just perfect with most meals costing 10-25$, reasonably priced massages for the masseurs that are definitely amazing at the work they do. Can’t wait to go back!
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Date of stay: March 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Andrews, General Manager at Castaway Island Fiji
Responded May 11, 2021
Bula komalkp93, Your review is not late at all - thank you for taking the time to post the review of your group's stay with us. We are pleased to read that you rate your holiday as, "a dream come true". Thank you for appreciating the service, the activities, food, and all that the island had to offer. We are elated that you enjoyed it all . However, most of all thank you for appreciating our staff. They are the GEMs of our operations and I am blessed to be part of their team. komalkp93, thank you again for your wonderful review. We look forward to welcoming you back to the island. In the meantime, please take care and stay safe. Vinaka, The Castaway Family
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We originally planned to stay for 4 nights over Xmas 2019 but due to hurricane, our stay was extended to almost a week to almost New year. Couldn't ask for a safer shelter during hurricane. All staffs including managers went above and beyond to ensure we are well-looked after. Before the hurricane, it was a beautiful happy island with friendly staffs, sandy beaches, excellent snorkeling and diving, colorful coral. Overall a memorable stay for us! A great place for family although we traveled as couples. Coming from Europe, most of the guests are from Australia and New Zealand, we did feel welcome!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Andrews, General Manager at Castaway Island Fiji
Responded Dec 2, 2020
Bula thuynguyen209, Thank you for posting a review of your stay with us in in December, 2019. It is never to late to let us know of how your holiday experiences were! I am pleased to read that you enjoyed your holiday although we had a cyclone in the vicinity. We are humbled that we were able create a happy and memorable holiday for you considering you had to travel all the way from Europe. thuynguyen209, thank you again for your post. We look forward to welcoming you back to island soon. In the meantime, please stay safe. We wish you a Merry Christmas and a healthy New Year!! Vinaka, The Castaway Family
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They have gluten free pizza bases in pizza bar, and bread and few muffins, gluten free cornflakes for breakfast . But you can ask the chef for food allergies I did not order from buffa for this reason I order food from menu :)
There are more places to choose from in the Castaway Island (Qalito) area.
PRICE RANGE
C$719 - C$1,247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castaway island fiji hotel qalito island, castaway island fiji qalito, castaway island resort, fiji castaway resort, castaway fiji hotel island
LOCATION
FijiMamanuca IslandsCastaway Island (Qalito)
NUMBER OF ROOMS
65
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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