Mitsui Garden Hotel Osaka Premier
3-4-15 Nakanoshima, Kita-Ku, Osaka 530-0005 Osaka Prefecture
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4.5
#18 of 445 hotels in OsakaLocation
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Finding an ideal family-friendly hotel in Kita does not have to be difficult. Welcome to Mitsui Garden Hotel Osaka Premier, a nice option for travellers like you.
While staying at Mitsui Garden Hotel Osaka Premier, visitors can check out Central Electric Club Building (0.3 km) and Dojima Avanza Entrance Porch (0.5 km), some of Kita's top attractions.
Mitsui Garden Hotel Osaka Premier is a family-friendly hotel offering a flat screen TV, a refrigerator, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk, 24 hour check-in, and a concierge. Plus, guests can enjoy a hot tub and a restaurant, which have made this a popular choice among travellers visiting Kita. For guests with a vehicle, parking is available.
Kita has plenty of cafes. So when you’re here, be sure to check out popular spots like Quil Fait Bon Grand Front Osaka Branch, Cafe & Meal MUJI GRAND FRONT OSAKA, and Ice Monster, Grand Front Osaka, which are serving up some great dishes.
There is no shortage of things to do in the area: explore popular art galleries such as Midosuji Gallery.
Mitsui Garden Hotel Osaka Premier looks forward to welcoming you on your visit to Kita.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Restaurant
Free shuttle or taxi services
Spa
24-hour security
Baggage storage
24-hour check-in
Parking
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Shuttle bus service
Taxi service
Massage
Concierge
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Safe
Refrigerator
Cable / satellite TV
Bath / shower
Air purifier
Telephone
Electric kettle
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
River View
Modern
Languages Spoken
English, Japanese
Location
3-4-15 Nakanoshima, Kita-Ku, Osaka 530-0005 Osaka Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Itami Airport
11 km•
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Kobe Airport
25.6 km•
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Nakanoshima
3 min•Railway
Rental Cars
652 Restaurants
within 0.5 kilometers
889Reviews48Q+A72Room tips
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Detailed Reviews
A typical Mitsui propriety, so hotel follows the general standard of other Mitsui hotels in Japan.
Location is very interesting, just in middle of Osaka' business center, being more tranquil than typical Osaka' touristy areas, although the hotel provides a free shuttle to city central station (just 10 minutes by bus) and is about 300 meters to the nearest subway station.
The Onsen (Japanese bath) at last floor is really interesting and provides great relaxation after a day of business or tourism in the city.
General impression was somewhat good, however some caveats: i - some parts of the room (furniture, drawers) are already showing some tread and wear and ii - housekeeping was subpar (dirty floors and no change of utensils like spoons if not explicitly requested)...both items weren't significant to affect the overall stay, although management should revise those.
Location is very interesting, just in middle of Osaka' business center, being more tranquil than typical Osaka' touristy areas, although the hotel provides a free shuttle to city central station (just 10 minutes by bus) and is about 300 meters to the nearest subway station.
The Onsen (Japanese bath) at last floor is really interesting and provides great relaxation after a day of business or tourism in the city.
General impression was somewhat good, however some caveats: i - some parts of the room (furniture, drawers) are already showing some tread and wear and ii - housekeeping was subpar (dirty floors and no change of utensils like spoons if not explicitly requested)...both items weren't significant to affect the overall stay, although management should revise those.
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mghop-3103, Front Office Manager at Mitsui Garden Hotel Osaka Premier
Responded Feb 8, 2020
Thank you for choosing to stay at Mitsui Garden Hotel Osaka Premier and taking the time to provide such a detailed review for your recent stay. We are glad to read that you were satisified with our service and facilities including the free shuttle bus, and public bath on the top floor. On the other hand, we are disappointed to know the room were unable to meet your expectation for lack of attention from our housekeeping staff. We do have ongoing training programs for the service standards since your satisfaction is extreamely important to us. Once again, we very much appreciate your feedback, and it would be our pleasure to have you stay with us again the next time you visit Osaka. Sincerely Yours, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We used this one for our Kansai area base and found it reasonably good overall. Pluses are the value for money, nice rooms, friendly service, and the regular shuttle bus to Osaka station for JR connections. Downsides are the poor lounge experience as others have described. Don’t expect this to mean what it does at other hotels. Not staffed, no alcoholic drinks, no food aside from one or two nibble packets but also not allowed to BYO food, and a small fridge that regularly ran out of sparkling water which was the only thing we actually used it for. Also, the double beds are cramped for two adults to be sharing so some other bedding combinations for families would be nice. Staff speak enough English to get by but best not to ask anything too complicated or nuanced. Location isn’t particularly close to anything but quite central nonetheless and an easy walk to Higobashi subway station. Breakfast might be ok but we couldn’t be bothered lining up for a table. There’s an excellent cafe on the next block that makes for a great alternative in any case if you don’t mind waiting until 9 am for them to open.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mghop-3103, Front Office Manager at Mitsui Garden Hotel Osaka Premier
Responded Jan 7, 2020
Thank you for choosing to stay at Mitsui Garden Hotel Osaka Premier and taking the time to provide such a fabulous review for your recent stay. Our honest feedback will be helpful for the guest to consider accomodation in Osaka. This is our great pleasure to realize that you were satisfied with our service including the regular shuttle bus to Osaka station. Our staff takes great pride in consistently offering an exceptional experience to the guests. Again, we thank you for your comment and are very much looking forward to welcoming you again in the futrue trip to Osaka. Sincerely Yours, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is another in a chain of Mitsui Garden hotels. The room is quite cramped with two people but typical for what we have found in Japan. The breakfast is typical japanese buffet. This hotel is in a business district, but they have a very reliable and punctual shuttle bus to and from the train station which has a generous number of restaurants and great shopping.
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Date of stay: July 2023Trip type: Travelled with family
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 大阪プレミア, オーナー at Mitsui Garden Hotel Osaka Premier
Responded Aug 26, 2023
Thank you for staying with us at Mitsui Garden Hotel Osaka Premier and we appreciate your detailed review of our hotel. We are very happy to know that you were satisfied with your stay. We are also very honored to receive words of praise about access and restaurants. We certainly hope that your time at Mitsui Garden Hotel Osaka Premier was a memorable one and look forward to welcoming you back in the future. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 11 nights at this hotel. Overall a nice stay with friendly and helpful staff. Location is a bit far from main JR station but hotel provides a regular shuttle to and fro the train station, which works really well.
Rooms are a little small especially if you stay in their concept rooms. The double bed is smaller than the normal queen so bear in mind if you’re planning for 2 pax stay. Otherwise, it’s clean and tidy.
Breakfast is a little disappointing considering the small spread and mostly Japanese. However it’s worth dining there for dinner which turned out to be a pleasant dining experience as this cozy restaurant serves up quite a wide variety of dishes. Needs reservation though in order to secure a seat.
Rooms are a little small especially if you stay in their concept rooms. The double bed is smaller than the normal queen so bear in mind if you’re planning for 2 pax stay. Otherwise, it’s clean and tidy.
Breakfast is a little disappointing considering the small spread and mostly Japanese. However it’s worth dining there for dinner which turned out to be a pleasant dining experience as this cozy restaurant serves up quite a wide variety of dishes. Needs reservation though in order to secure a seat.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 大阪プレミア, オーナー at Mitsui Garden Hotel Osaka Premier
Responded Jan 10, 2023
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were disappointed with our stay. We frist received a very dirty, smelly and outdated room. After complaining, we had to pay 6000 yen extra to receive a different room on a higher floor. The new room was average. We had to wait 20min to get a table for breakfast. The breakfast choice was very limited. Unfortunately this was an underwehlming stay.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 大阪プレミア, オーナー at Mitsui Garden Hotel Osaka Premier
Responded Sep 19, 2023
Thank you for staying our hotel. Also, thank you for giving us the feedback. We are very sorry that you were disappointed with your room and resutaurant, even though you chose one of our hotels. We will share your comments with all departments and strive to improve in the future. Also, we will take your feedback into consideration, and we will continue to strive to create a hotel that will delight our guests. We are looking forward to seeing you. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have been staying at Mistui Garden Hotel Osaka Premier for the 3rd time. Staffs are friendly. The river view never disappointed and such a great view to look at when you wake up. The Lounge is very spacious and relaxing after the public bath.
The location is very convinent to both Umeda and Nanba. There is a Metro Station near by, but it is also very convenient to walk to Umeda (around 15mins) where all the big shopping centres and food are located at.
However, when we checked-in to the room, it has a very strong odor (tried to open the window which helped alot), still has a little bit odor on the last day of our stay.
The location is very convinent to both Umeda and Nanba. There is a Metro Station near by, but it is also very convenient to walk to Umeda (around 15mins) where all the big shopping centres and food are located at.
However, when we checked-in to the room, it has a very strong odor (tried to open the window which helped alot), still has a little bit odor on the last day of our stay.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Remeber to book the room with River riew for better view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 大阪プレミア, オーナー at Mitsui Garden Hotel Osaka Premier
Responded Apr 19, 2023
Thank you for staying at our hotel. We are very happy to hear that you were satisfied with your stay. However, we apologize for any inconvenience caused by the odor in your room. We will share your comments with our cleaning staff, and strive to create a hotel that satisfies all of our guests. We look forward to seeing you again. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here at the beginning of our multi city Japan trip with my 19year old daughter for 3 nights. We had a twin room with breakfast included in our package every morning that we enjoyed immensely. Convenient walk to metro station. Would happily stay here again.
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: There is a money exchange machine in lobby and a public bath in hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 大阪プレミア, オーナー at Mitsui Garden Hotel Osaka Premier
Responded Jun 3, 2023
Thank you for staying with us at Mitsui Garden Hotel Osaka Premier and we appreciate your detailed review of our hotel. We are very happy to know that you were satisfied with your stay. Also,We are also very honored to hear that you enjoyed it very much. We certainly hope that your time at Mitsui Garden Hotel Osaka Premier was a memorable one and look forward to welcoming you back in the future. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms smell of body oder and mold. The headboards are pelling and appear to be heavily used.
When we arrived for our 5 night honeymoon stay, the first room we were given had smelled of body oder and cigarette smoke. There were (3) beds and very little space. We contacted the hotel management, and we were given another room. While this one had more space, and only two beds, it had the same body oder smell. Fortunately, there was no cigarette oder in this one. Both rooms / floors are nonsmoking.
Update: The hotel manager had reached out to us after our stay started, sincerely apologized in regards to the inconveniences, and had sought to better accommodate our stay by preparing another room with a deodorizer machine. We opted to stay in our current room and to have our current room treated. They're actively addressing the state of all all the rooms; however, there is only so much that can be done at once.
When we arrived for our 5 night honeymoon stay, the first room we were given had smelled of body oder and cigarette smoke. There were (3) beds and very little space. We contacted the hotel management, and we were given another room. While this one had more space, and only two beds, it had the same body oder smell. Fortunately, there was no cigarette oder in this one. Both rooms / floors are nonsmoking.
Update: The hotel manager had reached out to us after our stay started, sincerely apologized in regards to the inconveniences, and had sought to better accommodate our stay by preparing another room with a deodorizer machine. We opted to stay in our current room and to have our current room treated. They're actively addressing the state of all all the rooms; however, there is only so much that can be done at once.
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Date of stay: March 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Do reach out to the hotel management if you have concerns or seek to better your stay.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was a really excellent hotel. I was on a trip with my son and we had a very enjoyable stay.
The staff could not have been more helpful. We asked for, and got, a great view from our room,
1202. See photos.
This was exemplified when we wanted to forward our bags and the suitcase was slightly too big for the regulations. The staff made sure we were able to get it there through their approach.
The room was very clean and of good quality and the hotel overall was very quiet. Breakfast was plentiful and there was a very good variety of food.
The hotel is right next to a 7-11 convenience store and around 10 mins from Higobashi station on the Yotsubashi line. All in, a great stay.
The staff could not have been more helpful. We asked for, and got, a great view from our room,
1202. See photos.
This was exemplified when we wanted to forward our bags and the suitcase was slightly too big for the regulations. The staff made sure we were able to get it there through their approach.
The room was very clean and of good quality and the hotel overall was very quiet. Breakfast was plentiful and there was a very good variety of food.
The hotel is right next to a 7-11 convenience store and around 10 mins from Higobashi station on the Yotsubashi line. All in, a great stay.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Ask for a high room with a river view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 大阪プレミア, オーナー at Mitsui Garden Hotel Osaka Premier
Responded Mar 16, 2024
Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel, apart from the restaurant which is tiny. We tried to book a table for the day after we arrived, and were told we'd have to sit at the counter as no tables were available. Then, at breakfast, we were told that the restaurant was full and we'd have to wait. At least 20 people were waiting, and people were getting stressed as they had planes and trains to catch. The rooms were really nice and the staff were helpful, but they need a bigger restaurant!
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 大阪プレミア, オーナー at Mitsui Garden Hotel Osaka Premier
Responded Oct 20, 2023
Dear Alison, thank you for taking the time to share your experience at our hotel. We are delighted to hear that our rooms were to your satisfaction and that our staff was helpful. Our hotel prides itself on providing a comfortable and convenient stay for all of our guests, and we are sorry to hear that the size of the restaurant caused some difficulty during your stay. We strive to create an enjoyable dining experience for all guests on a daily basis, even during peak times. Once again, thank you for choosing Mitsui Garden Hotel Osaka PREMIER and please do not hesitate to reach out if we can be of any assistance in the future. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is a really good train that goes from the airport to Osaka station. Easy and cheap. From osaka station there is a shuttle to the hotel. Enjoy!!!
Google Kansai airport train. (it won’t let me put in the link, sorry!
Thank you for your inquiry.
You can take the limousine bus from Kansai Airport to Herbis Osaka(near JR Osaka station).
It costs 1,600JPY per person(for adult).
Then we have a shuttle bus from JR Osaka Station Sakurabashiguchi Gate Bus Stop to our hotel.
Please let you know,It's first come first serve basis.
Thank you.
Mitsui Garden Hotel Osaka Premier
Its 2700 yen per person I think. There are better breakfasts for much less nearby. We didnt use the restaurant during our stay as Osaka is the food capital of Japan.
They supply spa shoes and an outfit for you to get to the spa but it is no costume area - we didn’t do it ourselves either but we’re also so British!!! We did see a lot of guests going to use the spa areas whilst we there.
I really do not know, because we was arrived a few days before to Japan, and stayed at Kyoto after visiting Osaka. Sorry.
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"Do reach out to the hotel management if you have concerns or seek to better your stay. "Read full review
"Shuttle bus stops between 12pm to 2pm Taxis are very cheap and the drivers are very honest and polite."Read full review
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PRICE RANGE
C$128 - C$187 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
271
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Mitsui Garden Hotel Osaka Premier
Which popular attractions are close to Mitsui Garden Hotel Osaka Premier?
Nearby attractions include Festival Hall (0.2 km), Osaka Science Museum (0.3 km), and The National Museum of Art, Osaka (0.2 km).
What are some restaurants close to Mitsui Garden Hotel Osaka Premier?
Conveniently located restaurants include 40 Sky Bar & Lounge, Kura Teppanyaki & Sushi, and Torisoba Zagin Honten.
Are there any historical sites close to Mitsui Garden Hotel Osaka Premier?
Many travellers enjoy visiting Osaka Castle (2.9 km), Osaka City Central Hall (1.0 km), and Osaka Prefectural Nakanoshima Library (0.8 km).