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About
4.5
#51 of 346 hotels in Singapore
Location
Cleanliness
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Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Find elegance and comfort at The Ritz-Carlton, Millenia Singapore, featuring luxury accommodations, a 4,200-piece art collection and a Club Lounge with sweeping views of Singapore. Here, indulgence is found in Cantonese cuisine at Michelin-starred Summer Pavilion, culinary Asian delicacies at Colony and treatments at The Ritz-Carlton Spa, one of the first La Mer hotel partner spas in Asia Pacific.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Ritz-Carlton, Millenia Singapore stands out for its luxurious atmosphere and attentive service, with many guests praising its prime location near Marina Bay. While travelers frequently commend the spacious rooms and the stunning views they offer, some note that the rooms could benefit from a refresh.
The hotel's cleanliness and meticulous housekeeping receive high marks. Amenities like the Club Lounge are celebrated for their exceptional service and food quality, although opinions on value for money and room updates vary among guests.
Location
Convenient
Atmosphere
Luxurious
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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This was our families first visit to this hotel having stayed frequently at other hotels in the Suntec area of Singapore. Our room was the best that we have enjoyed in this part of singapore and the view from the bathtub each day was amazing as you look over the city. Each day we had an enjoyable breakfast even though the restaurant was busy with it being the holiday season. My wife and daughter also had spa treatments and although the price was expensive they both thoroughly enjoyed the spa experience. Truly the ladies and gentlemen of the Ritz Carlton won us over for future visits to their property in Singapore.
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Date of stay: December 2019
Value
Location
Service
Room Tip:Ask for a high floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore
Responded Jan 8, 2020
Dear DavidStrachan, Thank you for your gift of feedback. It is always a joy for us when we know that our guests are already planning a return trip soon after they check-out. Please call, email or chat with us when you have the date for your next travel to Singapore. I imagine our Ladies and Gentlemen will be delighted to see you again too. Warm regards, Peter Mainguy
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Ritz Carlton Millenia Singapore is a beautiful luxury hotel and I think it’s the go-to hotel when staying in Singapore Marina area. To enjoy it’s excellent location, book a room from the Marina side and you won’t be disappointed. The views are to die for. The rooms are spacious and I really love the minimalist decor, with a touch of classic luxury. The design reminds me of Japanese or Finnish minimalist design.
When booking a Club room, you get to enjoy all typical Lounge benefits. However, Ritz Carlton has taken their lounge game to another level. They do the usual five servings, as you would expect, but after the closing time, guest can use the lounge kitchen area and bring food and drinks to their rooms. But be warned, you don’t really want to leave the hotel and there’s really no reason for that anyway.
The pool area is superb with a lap pool and there’s usually plenty of space . Pool restaurant serves awesome dishes and there’s a sitting area, if you don’t want to eat on your lounger. Lorenzo from the pool was the star of the show, with a great attitude. Some of the other staff were not really doing that much and no smiles were given.
When I arrived to the hotel, I was greeted by Anastasia. She offered to do a quick tour of the hotel but I decided to go straight to the Club lounge. She took me there and check in was really fast.
You can book Ritz Carlton Millenia through Marriott Bonvoy but you don’t enjoy any benefits that your tier would normally include. Also, RC Millenia doesn’t let you collect points from your total spend.
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Date of stay: January 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore
Responded Feb 5, 2020
Dear Leion_909, I am very happy to know that you like the design of our guest room as much as I do. They really do let in the light and expand the space. Thank you for taking the time to recommend us on TripAdvisor. Your positive comment means a lot to our Ladies and Gentlemen because it energizes them while they continue to work hard for our guests to have enjoyable stays. It also serves as an inspiration and tool for strengthening our service philosophy. We look forward to seeing you again soon. Warm regards, Peter Mainguy
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We have sadly just checked out of the Ritz Carlton Millenia Singapore and wow everything about this hotel is perfect, cannot be faulted. As soon as we stepped on to the property we were treated like royalty and very well looked after Sya who even gave us our first in room check in experience. Sya made us feel so welcome and comfortable and was able to assist us with anything, even when we bumped into him after his shift he was still willing and able to help us with advice for the airport - now that is good service! Every member of the Ritz Carlton were incredible and nothing was too much for them. We stayed in the room overlooking Marina Bay Sands, and whilst pricey it is worth every cent. The room is huge and so very beautiful. As this was to celebrate our anniversary and my partner’s birthday they even arranged a fruit platter and a cake made out of towels, so sweet! Cannot wait to visit again, this stay was so flawless and perfect! Will now be choosing Ritz Carlton hotels for all future hotel stays. Thank you Ritz Carlton Millenia, Sya, and team! You surpassed all expectations!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore
Responded Mar 8, 2020
Dear Csavim, Wow! Thank you for taking the time to give our Ladies and Gentlemen compliments for their service and making us your go-to hotel for your future stays. We look forward to welcoming you again so please do not hesitate to call, email or chat with us when you decide on the dates. It's our pleasure. Warm regards, Peter Mainguy
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If you're looking for an amazing Hotel, with incredible, stunning views, this is the place, it does not disappoint. From the moment we arrived, there's a sense of elegance, everything is so pleasing to the eye. The reception from the initial staff opening up our car door was so warm and welcoming, they took care of everything. At every level of service we encountered, it was of the utmost excellence. The entire staff were so polite, kind and they all seemed to genuinely care for our every need, truly, a wonderful experience.
We stayed in room 1310 and it was fantastic, the views of the bay were breathtaking. The house keeping team of Eric, LiLi, Han, Ian and Analyn were amazing! They made you feel like we were the only guests in the Hotel, truly remarkable experience.
They found out that we were to be married in June and when we arrived back at our room that evening, (our crew as I affectionately referred to them) decorated the bathtub with rose petals and two wonderful Swans made from bath towels. When we would have breakfast at their restaurant, The Colony, we were always so pleasantly greeted. We have to also thank the Colony Services Team of Deepak, Elenna and our favorite Lee Lee (she was amazing). They were all so kind and gracious. When did breakfast become a dining experience.......WOW!
Lee Lee, a sincere thank you for your kindness and generosity, you are a beautiful soul...
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore
Responded Feb 24, 2020
Dear B785JEdang, Thank you for taking the time to give so many of our Ladies and Gentlemen compliments for providing you with an emotionally engaged stay. We take every opportunity to create indelible marks for our guests and it is always incredible to know that guests appreciate the things we do. We wish both of a fulfilling life together and look forward to welcoming you back to celebrate your special occasions. It's our pleasure. Warm regards, Peter Mainguy
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Stayed at the Ritz Carlton Millenia in Singapore for my birthday, it was an absolutely AMAZING stay. The resort itself is so clean, you dont even see the housekeeping carts in the hallways.The housekeeping staff are like little fairies. The staff really went above and beyond to make my birthday really special. On our first day we had Chef Suga make us a special treat for b'fast, on my actual b'day I had the staff bring over a little b'day cake and they sang happy birthday. After returning from a night out, a bottle of wine, more cake and some other sweets were left in our room to continue celebrating. On our last night we returned to our room to find another bottle of wine and the bath tub filled up with water with scattered rose petals, it was such a nice surprise. B'fast was great with so much to choose from, Jega always remembered our favourite juice and brought it over to our table. The views from the Deluxe Marina Bay View room are absolutely AMAZING. Huge thank you to everyone that looked after us and spoilt us beyond words. Guest Service Agent Hailey, Bell Captain Devan, housekeeping team: Shui Ying, Eric, Victor, Analyn, Li Li, Yuzhu, the team at Colony:Jega, Lee Lee, Candice and Liz. Thank you for an amazing stay and we hope to return one day soon. If you are looking for an amazing experience you definitely won't be disappointed with Ritz Carlton Millenia in Singapore.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore
Responded Mar 8, 2020
Dear ChristinaD2392, Thank you for sharing your travel story on tripadvisor. We sincerely appreciate your positive comments and are amazed that you remember so many of our Ladies and Gentlemen's names. It is feedback like these that energizes us to continue to work hard for our guests to enjoy their stays and we are very happy to know we achieved that with your stay. We hope you will think of us again when you are planning to return to Singapore, and stay with us at The Ritz-Carlton. Warm regards, Peter Mainguy
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The Ritz Carlton Millenia Singapore, proved to be an amazing experience even the second time around. I was there on a business trip but extended my trip for shopping and sightseeing as well. It was from December 10-13, 2019. The entire hotel seemed liked a Christmas wonderland, beginning from the huge Christmas tree at the entrance to the several nutcrackers placed in the restaurant and lobby areas. The Christmas goodies on sale were a true delight and I even carried a lot of it back home with me. This time I was booked in a Marina room and the view was breathtaking, the photos don’t do justice on how wonderful the view was at all times. The Ritz by all means is a class apart, they had extensive renovations going on, on some floors but not the slightest hindrance or discomfort or noise, in fact the reason I know there was construction work is because they had left us small notes in the room to apologize for any inconvenience (of which was none) A special thank you to Jirath, Lewis and the fabulous team at Ritz who seamlessly saw through our conference and ensured that each of our guests/ team members was well taken care of! Thank you
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore
Responded Jan 26, 2020
Dear SharminN, Thank you for selecting our hotel again and I am happy to know that you made it a longer stay this time. Our Ladies and Gentlemen who planned and created the Christmas experience are delighted to know that their efforts have paid off. We know you have a choice to decide where to conduct your business and stay, so it means the world to us knowing that we have made your trips better because of what we did. Thank you for the gift of feedback for our Ladies and Gentlemen. Warm regards, Peter Mainguy
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We booked Ritz-Carlton through AMEX services and arrived after an amazing experience with Park Hyatt Shanghai and Raffles Siem Reap, so we were expecting the same level of hospitality experience. Unfortunately, it turned out to be a very disappointing experience.
Because we were in Singapore during New Year’s we had the impression that the hotel was like a low category Disney resort during high season, from lines to get elevators to breakfast placed on a ballroom on 1st January it all felt like group traveling. Breakfast was like attending a very busy business conference - everything that we did not want during a family holiday. There were lots of coaches from JTB (Japanese tour operator) dropping and picking up guests at the hotel.
We tried to upgrade to the club, but even the club was fully booked, so we had to remain with the group style stay...
The worse happened this afternoon, when we wanted to have a cake and a coffee. They were serving a snack buffet (quite pricey) but were able to seat us aside for a la carte coffee. The minute my husband started eating his cake, a waiter came, interrupted him and asked him to sign the bill while he was eating. Unbelievable!! I was going to ask for another coffee, but gave up and we went upstairs.
I think Ritz Carlton is no longer what it used to be. The room is comfortable, but already tired. We were on the 32nd floor and could see that carpets are tired, need some lift up. One thing that is annoying for this level of pricy hotel is to have a hair dryer that is fixed on the wall. The lighting of the room is also tricky.
Singapore has better options for this price level. We have friends staying at Raffles and it seemed much more adequate then Ritz Carlton.
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Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip:Best views are on even numbered rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore
Responded Jan 1, 2020
Dear Santuza B, Thank you for taking the time to share a travel tip of staying in guest rooms with a Marina Bay view and give us constructive feedback so that we can take this opportunity to learn more about our guests’ experience over the festive days - It is certainly not an excuse for our guests not to enjoy their stay during any peak periods. I apologize that it was not what you have the right to expect. I have addressed your feedback with our Ladies and Gentlemen and am able to share that we are already taking corrective actions where we can. We value your comments and promised to take them into consideration when we are planning our operations. Ultimately, we wish for our guests to have fond memories of their stays and will continue to work hard to achieve that. We hope to have a chance to welcome you again when you travel brings you back to Singapore. Warm regards, Peter Mainguy
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Our family of 4 enjoyed our 3 days 2 nights staycation immensely. We booked the safari package and the kids were delighted with the treats and tent setup in the room. We would also like to commend Eve at the poolside. She was really conscientious in wiping down the deck chairs and offered to take pictures for our family. She was also really good with the kids and they loved interacting with her.
Breakfast was done really well and the food were fresh and delicious. The only disappointment was that they didn't offer any Asian options. Since there are many locals on staycation currently, I would urge the hotel to have a western and Asian option for the guests. Overall, I would love to return for another staycation soon.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore
Responded Nov 19, 2020
Dear extacy2508, Thank you for recognizing Eva's efforts to providing our guests with a peace of mind during this period and the joy she added to your family at the swimming pool. We thank you for your positive feedback and constructive feedback. You'll be glad to know that Colony and Summer Pavilion are also serving an extensive menu which we hope you will try when you return for your next stay. When we review the in-room dining menu, your suggestion will be taken into consideration. Warm regards, Peter Mainguy
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Ordered Colony's Afternoon Tea set for two and it arrived in 3 boxes, with the items packed neatly, in perfect condition and still chilled. How do you do that? Amazing.
The smell of truffle was so heavenly, and the desserts were a delightful visual treat. The cheesecake and berry tarts are the among the best I've had anywhere. My wife and I loved everything and it was truly a mood-lifter while we are mostly confined to our homes in this period.
We'd planned another staycation. Unfortunately that's not going to happen now. But the afternoon tea set, so carefully prepared, brought back wonderful memories of our time at Ritz- Carlton. Thanks RC!
Definitely looking forward to returning to this place of of impeccable standards, where the attention to detail and quality is always many steps ahead of what one can think of!
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Date of stay: May 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore
Responded Oct 2, 2020
Dear Vinnie_Mah, It is wonderful to know that you spent a very nice afternoon at Colony. We have introduced new dishes at Colony for lunch and dinner and hope to see you there. Warm regards, Peter Mainguy
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I booked a 3 night stay in a club room for our wedding anniversary. This was the second time we booked a club because we enjoyed our first visit here so much.
As it was our anniversary,we were upgraded to the highest level of the level which had killer views. Room was spacious eventhough is was a normal room. Housekeeping was impeccable and loved the extra touch of placing chocolates in their turn down service.
The club lounge experience was a hit and miss. Loved the fact that they created a personalised QR code for us. The staff there was so friendly and always had a smile on their faces even when the place can get hectic at times. However,there were times that the staff got our orders wrong and it got kinda frustrating as we had to send back our orders a few time during our stay there.
I'm very appreciative of Sheila's efforts to remedy the problems we faced by personally emailing me right after our stay.
We loved the gym facilities and was lucky enough to get to use the spa facilities which was made available to us as it was raining when we wanted to use the swimming pool. A big thanks to the staff working on the pool for making such an arrangement.
Overall, we loved our stay here and I would like to also give a shout out to Chuckie for being so accommodating by giving us a late check out. Thank you for being so helpful and accommodating to all our requests.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore
Responded Nov 24, 2020
Dear hosetower15, I am happy to know that you enjoyed the room upgrade, attentive service and personalized dining experience. Thank you for giving us the opportunity to make things right - by way of explaination and not an excuse, the team is adjusting to the new norm and is continuously fine tuning operations for our guests to fully enjoy their stay. Constructive feedback from you and our guests is very important and appreciated. We thank you once again for returning, and look forward to welcoming you back. Warm regards, Peter Mainguy
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Marina Bay, Singapore1 contribution6 helpful votes
Hello,
Thank you for making a reservation with us and we love that you would like to enjoy breakfast at our colony restaurant. TripAdvisor does not allow us to publish our email address on this message platform but you can edit your reservation by selecting a room package that include breakfast. If you like to speak with us, we can be reached at +6563378888. We look forward to assist you in anyway we can.
Dear Alicia,
Grand Marina room includes a Day Bed.
For more information or assistance with making a reservation, you may visit their website or call them at +65 6337 8888 to speak with their Reservations team.
Alternatively you may check out their Worldwide Reservation Telephone page for
Toll or Toll free number to call. This site does not allow HTML or website link so perhaps just search for Hotel Reservation Telephone Numbers | Marriott Bonvoy.
Hope the above helps. In fact I just stay there on 8th July. Another perfect stay.
June
Marina Bay, Singapore1 contribution6 helpful votes
Thank you for contacting us.
The Ritz-Carlton, Millenia Singapore, is not a participant in the Bonvoy program. Bonvoy members may use the Bonvoy app to reserve a room and the app's features during their stay, and the rest of the program is not applicable. For more information on the Bonvoy program, please visit the Bonvoy website and refer to the terms and conditions.
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
608
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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