Radisson Blu Hotel, Lisbon
Av Marechal Craveiro Lopes 390, Lisbon 1749-009 Portugal
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About
4.0
#225 of 349 hotels in LisbonLocation
Cleanliness
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Value
Our designer hotel in the capital of Portugal is perfectly situated in the Campo Grande district and just 15 minutes from the Lisbon city center. Stay just 4 kilometers from Lisbon Portela Airport (LIS). Within walking distance of the hotel, you'll find the Football Stadium Alvalade XXI and the Campo Grande metro stop, making it simple to reach other popular destinations.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, French, Spanish, Portuguese
Location
Av Marechal Craveiro Lopes 390, Lisbon 1749-009 Portugal
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Lisboa Airport
2.6 km•
See all flights
Campo Grande
5 min•Lisbon Metro
Quinta das Conchas
11 min•Lisbon Metro
Rental Cars
20 Restaurants
within 0.5 kilometers
Reviews
4.0
2,726 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Radisson Blu Hotel in Lisbon receives praise for its cleanliness, with numerous guests appreciating the tidy rooms. However, opinions on the hotel are mixed: its location is convenient for airport access but less appealing due to highway proximity. Guest experiences vary, with some enjoying the breakfast and transport links, while others are disappointed by the perceived poor value, citing high prices and dated decor.
Rooms are noted as spacious but in need of an update and better lighting. Service quality is inconsistent, with reports of both friendly and unhelpful staff.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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2,726Reviews45Q+A100Room tips
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Detailed Reviews
We stayed the night before a very early flight home. The first transfer was at 6am and we were on it, so it worked well, being only a mile from the airport. The night before we ordered a take away and got a bottle of wine from the bar. Very helpful staff re printing boarding passes, etc. Good price for the room. The room was comfortable but our sleep disturbed by planes landing nearby - not a problem if the windows are thick enough - and by someone talking loudly on the phone in the next room at midnight. That was unlucky but with thick enough walls you wouldnt hear them. Still, a better choice than our last stay at the airport where it was even noisier. If we visit again, we're not getting the early flight home !
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Virgilio C, Owner at Radisson Blu Hotel, Lisbon
Responded Jan 29, 2020
Dear Guest, We appreciate you taking the time for the very nice review regarding your recent stay at Radisson Blu Lisbon. Myself and on behalf of our entire staff here at Radisson Blu Lisbon we would like to thank you for your business and we hope to see you again here when your travels in business or leisure bring you back to Lisbon. Yours Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel with very good services and nice Ambiente.
The rooms are very well isolated to the outside, you don't hear the planes flying nearby. But to the inside the rooms are not isolated at all, that's the only big minus for somebody who's not sleeping deep
The rooms are very well isolated to the outside, you don't hear the planes flying nearby. But to the inside the rooms are not isolated at all, that's the only big minus for somebody who's not sleeping deep
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Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Braga, Diretor-Geral at Radisson Blu Hotel, Lisbon
Responded Aug 23, 2022
Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lisbon . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. We have taken good note of the isolation issue you have mentioned and we will work to have this improved. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Lisbon , I look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We had an overnight stay on our way out of Portugal and were blown away by the customer service.
We arrived early in the day and they still found a room for us. Bed was excellent, shower was good, towels were luxurious.
Free shuttle to the airport. Close to a metro station into the centre of town.
The breakfast buffet is expensive so if you can get a rate including the buffet, I recommend you do so.
We arrived early in the day and they still found a room for us. Bed was excellent, shower was good, towels were luxurious.
Free shuttle to the airport. Close to a metro station into the centre of town.
The breakfast buffet is expensive so if you can get a rate including the buffet, I recommend you do so.
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Date of stay: February 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Virgilio C, General Manager at Radisson Blu Hotel, Lisbon
Responded Feb 25, 2020
Dear Guest, We appreciate you taking the time for the very nice review regarding your recent stay at Radisson Blu Lisbon.Myself and on behalf of our entire staff here at Radisson Blu Lisbon we would like to thank you for your business and we hope to see you again here when your travels in business or leisure bring you back to Lisbon. Yours Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel quite extensively around the world for business and in general have found the Radisson hotels to be very good and have enjoyed my stays at them. I was quite surprised at the good price being offered by the Radisson Lisbon airport and booked for 2 nights. On the website, while booking and on the email booking confirmation I did not see any notification of reduced services being offered.
At check in I was informed that the restaurant and bar were closed due to Corona and that meals (only breakfast and lunch could be ordered and sent to the room). As I leave early in the morning and return quite late this did not work for my schedule. The reception staff did not bother recommending any restaurants in the vicinity either. I requested that the mini bar be stocked in the room and this was also not possible again due to Corona.
Luckily another (quite irate guest for same reasons) informed me there was a Chinese restaurant right next door (why could the reception not give this info?) Luckily the Chinese restaurant were more than pleased to serve a meal and drinks in a professional manner while observing good hygiene and social distancing.
I understand that due to the current crisis changed have to be made but I form your customers before they arrive at the hotel!
Room and rest of hotel were clean and in good condition. In general staff were also friendly albeit not very helpful.
I would probably not consider staying at this hotel again.
At check in I was informed that the restaurant and bar were closed due to Corona and that meals (only breakfast and lunch could be ordered and sent to the room). As I leave early in the morning and return quite late this did not work for my schedule. The reception staff did not bother recommending any restaurants in the vicinity either. I requested that the mini bar be stocked in the room and this was also not possible again due to Corona.
Luckily another (quite irate guest for same reasons) informed me there was a Chinese restaurant right next door (why could the reception not give this info?) Luckily the Chinese restaurant were more than pleased to serve a meal and drinks in a professional manner while observing good hygiene and social distancing.
I understand that due to the current crisis changed have to be made but I form your customers before they arrive at the hotel!
Room and rest of hotel were clean and in good condition. In general staff were also friendly albeit not very helpful.
I would probably not consider staying at this hotel again.
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Virgilio Cordeiro, General Manager at Radisson Blu Hotel, Lisbon
Responded Aug 4, 2020
Dear Guest, Thank you very much for posting your review regarding your stay at Radisson Blu Lisbon. On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Yours Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On my house I have my room near a road. Time to time is passing a car, motorcycle or whatever. However the window and door of the room is so well insonorized that I merely or not even notice the transit passing by.
I knowed this hotel is located near one of the most busy roads of Lisbon (segunda circular). But I was expecting a well insonorization of the room windows. But this is not the case, at All!!
They provided me a room turned to the road with two windows, one I can see the west side of the road and by the other I can see the west side.
The room, even located on the 9° floor, is so noisy from the traffic on the road that I needed to go the bathroom at 6.30 AM and was never sleep again with the great noise of cars, motorcycles and flights (located near the airport).
I was before in several other Lisbon hotels located near the airport or even in 2 star hotels located near busy Lisbon roads like this one but with much, much better insonorization of the windows than this one.
I tried everything to sleep again, but without success.
So, if you want to sleep well and relax, avoid this hotel. Was indeed the most noisy one in my life and I'm passing my life travelling between hotels.
I knowed this hotel is located near one of the most busy roads of Lisbon (segunda circular). But I was expecting a well insonorization of the room windows. But this is not the case, at All!!
They provided me a room turned to the road with two windows, one I can see the west side of the road and by the other I can see the west side.
The room, even located on the 9° floor, is so noisy from the traffic on the road that I needed to go the bathroom at 6.30 AM and was never sleep again with the great noise of cars, motorcycles and flights (located near the airport).
I was before in several other Lisbon hotels located near the airport or even in 2 star hotels located near busy Lisbon roads like this one but with much, much better insonorization of the windows than this one.
I tried everything to sleep again, but without success.
So, if you want to sleep well and relax, avoid this hotel. Was indeed the most noisy one in my life and I'm passing my life travelling between hotels.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Virgilio Cordeiro, General Manager at Radisson Blu Hotel, Lisbon
Responded Nov 8, 2021
Dear Guest, Thank you very much for posting your review regarding your stay at Radisson Blu Lisbon. On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Yours Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are looking for a 4/5 star experience please do not book this hotel. From the outside looking in, it appears to be a wonderful hotel with its marble and stone designs at reception and the bars. The rooms however are outdated, it felt like they were stuck in the 1980s. The house keeping do not dust the rooms, they make the beds and raplace your towels but they will not replenish amenities even sugar and coffee. The gym is small, two people max would feel comfortable exercising in the space. Don’t even bother ordering room service, the food will arrive cold. That’s if your phone will work for you to even place the order in the first place. The staff are friendly but you might need to repeat yourself quite a lot. Check the water before unpacking, the colour can be murky brown. This means you will need to move or will be asked to try and resolve it yourself.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Corporate Customer Care Corporate Customer Care, Owner at Radisson Blu Hotel, Lisbon
Responded May 25, 2022
Dear joanao162, We are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments about house keeping do not dust the rooms, they make the beds and replace your towels but they will not replenish amenities even sugar and coffee. as a training opportunity with our housekeeping team. Regards, Global Customer Care, Radisson Hotels Group
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I won’t ever stay at this hotel, the walls are so thin that I heard other people coughing. The cleaning brought a cover for the bed from another room with big several spots.
And at the room service you must pay immediately for the food you order, they didn’t warn about that. They were really persuasive. Asked for the passport , it’s not professional.
And at the room service you must pay immediately for the food you order, they didn’t warn about that. They were really persuasive. Asked for the passport , it’s not professional.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Virgilio C, General Manager at Radisson Blu Hotel, Lisbon
Responded Mar 3, 2020
Dear Guest, Thank you very much for posting your review regarding your stay at Radisson Blu Lisbon. On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Yours Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Building and facilities are excellent as are staff. Food was fantastic albeit the restaurant was pricey. Room spacious and features good. But... Room soundproofing is awful and neighbouring rooms clearly heard (as with windows flight path for Lisbon Airport above). Hotel location isn't ideal for tourism as next to nothing to be done locally and taxi/UBER journeys a necessity on every occasion.
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Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Virgilio C, Owner at Radisson Blu Hotel, Lisbon
Responded Jan 29, 2020
Dear Guest, We appreciate you taking the time for the very nice review regarding your recent stay at Radisson Blu Lisbon. Myself and on behalf of our entire staff here at Radisson Blu Lisbon we would like to thank you for your business and we hope to see you again here when your travels in business or leisure bring you back to Lisbon. Yours Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just came back from Lisbon and I had a great stay at Radisson Blu Lisbon Hotel. Rooms are exceptionally clean, mattrasses were amazing and really comfy, and we really enjoyed our stay there. Staff member were really helpful in answering all our questions and I liked the location as it is very close to the airport (7 minutes taxi ride) but also conveniently located near Capo Grande metro station so it is excellent for exploring the city and not to be worried especially if you have early flight in the morning. Overall, great stay, comfortable and clean rooms, tentative staff, great location and I will be happy to return.
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Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Virgilio Cordeiro, General Manager at Radisson Blu Hotel, Lisbon
Responded Sep 22, 2021
Thank you for choosing the Radisson Blu Lisboa, on your recent visit and for having taken the time to post a review on your stay! We were very pleased to know that you enjoyed our facilities and to have experienced our excellent service, especially since our main goal remains always to provide a pleasant and comfortable stay to our guests and meet their needs and expectations. We look forward to receiving you in the near future and please contact us if we can assist you in any matter. Best regards, Virgilio Cordeiro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a standard double room as we had an early morning flight back to the UK from Lisbon.
Staff friendly and helpful and check-in was relatively quick. The hotel is obviously quite old and a lot of the decoration was quite outdated but in good condition - an update would probably be welcome. Most importantly: room was large and very clean, good access to tea and coffee facilities, a large comfortable bed.
Our room was a corner room and directly faced the runway at Lisbon Airport. Despite aircraft taking off directly overhead the windows were well sound proofed and there was very little if any noise at all. We both slept very well.
We didn't bother asking about the shuttle as an uber ride to Terminal 1 was less than $5 for both of us which was fantastic value and easy to book. It was less than 5 minutes drive so ideal for early morning flights where you want to maximise rest/sleep. They also pick you up directly outside the hotel and if you are happy to save some money on the fair will drop you at the arrivals part rather than departures but for the sake of a 1 minute walk this was well worth it.
We chose to eat in the buffet style restaurant for dinner which was adequate - quite a large choice and did the job when you are tired from travelling. If you had the time there seemed to plenty of food places nearby and access to city centre seemed good.
Overall a good stay.
Staff friendly and helpful and check-in was relatively quick. The hotel is obviously quite old and a lot of the decoration was quite outdated but in good condition - an update would probably be welcome. Most importantly: room was large and very clean, good access to tea and coffee facilities, a large comfortable bed.
Our room was a corner room and directly faced the runway at Lisbon Airport. Despite aircraft taking off directly overhead the windows were well sound proofed and there was very little if any noise at all. We both slept very well.
We didn't bother asking about the shuttle as an uber ride to Terminal 1 was less than $5 for both of us which was fantastic value and easy to book. It was less than 5 minutes drive so ideal for early morning flights where you want to maximise rest/sleep. They also pick you up directly outside the hotel and if you are happy to save some money on the fair will drop you at the arrivals part rather than departures but for the sake of a 1 minute walk this was well worth it.
We chose to eat in the buffet style restaurant for dinner which was adequate - quite a large choice and did the job when you are tired from travelling. If you had the time there seemed to plenty of food places nearby and access to city centre seemed good.
Overall a good stay.
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Date of stay: April 2022
Value
Rooms
Service
Room Tip: Ask for a corner room if possible.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Braga, Diretor-Geral at Radisson Blu Hotel, Lisbon
Responded Jul 12, 2022
Dear Daniel V, Thank you for taking the time to share your feedback. I am so happy to see you enjoyed your stay with us. On behalf of our entire team at Radisson Blu Hotel, Lisbon, we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards, Radisson Blu Hotel, Lisbon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Please may we book the airport shuttle bus?
I don’t know. You would. Need to check with the hotel
It’s less than 10 euros to the airport. Go when you want to.
If I remember correctly the answer is no . This is a very 1980 hotel - it is not of the same standard as other hotels in the chain. I would not stay there again.
…
"There are so many very nice hotels near the airport I am shocked that anyone stays here."Read full review
"Look up distances to city centre & other locations you will visit as you will spend money & time on transport because it is so far away"Read full review
…
PRICE RANGE
C$189 - C$238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu hotel, lisbon hotel lisbon, radisson lisbon, lisbon radisson
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
221
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Radisson Blu Hotel, Lisbon
Which popular attractions are close to Radisson Blu Hotel, Lisbon?
Nearby attractions include Museu Bordalo Pinheiro (0.06 km), Museu De Lisboa (0.3 km), and Jardim do Campo Grande / Mario Soares Garden (0.3 km).
What are some of the property amenities at Radisson Blu Hotel, Lisbon?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Radisson Blu Hotel, Lisbon?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Hotel, Lisbon?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Blu Hotel, Lisbon?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Radisson Blu Hotel, Lisbon?
Conveniently located restaurants include Restaurante Talho Central, Lago Lisboa, and Restaurante Hao Hua.
Are there opportunities to exercise at Radisson Blu Hotel, Lisbon?
Yes, guests have access to a fitness centre during their stay.
Does Radisson Blu Hotel, Lisbon have an airport shuttle?
Yes, Radisson Blu Hotel, Lisbon offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Radisson Blu Hotel, Lisbon have airport transportation?
Yes, Radisson Blu Hotel, Lisbon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Blu Hotel, Lisbon?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Blu Hotel, Lisbon offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.