Renaissance Barcelona Hotel
Pau Claris, 122, 08009 Barcelona Spain
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Room & Suite (383)
Dining (120)
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About
4.0
#195 of 510 hotels in BarcelonaLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Renaissance Barcelona Hotel, perfectly positioned in Barcelona city center, provokes discovery at every turn. The hotel is steps away from Paseo de Gracia, near Las Ramblas and is surrounded by exclusive shopping, dining and endless cultural attractions.
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Property amenities
Parking
Wifi
Fitness Centre with Gym / Workout Room
Plunge pool
Bar / lounge
Taxi service
Conference facilities
Banquet room
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Rooftop bar
Meeting rooms
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Refrigerator
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Classic
Languages Spoken
English, French, Spanish, Catalan
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Barcelona-El Prat Airport
12.7 km•
See all flights
Costa Brava Airport
75.9 km•
See all flights
Passeig de Gràcia
4 min•Barcelona Metro
Rental Cars
402 Restaurants
within 0.5 kilometers
Reviews
4.0
1,787 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the bustling cityscape, the Renaissance Barcelona Hotel garners praise for its amenities, such as the lauded breakfast buffet and the inviting rooftop bar, alongside comfortable and well-equipped rooms. Guests are charmed by the hotel's atmosphere, enjoying tranquil, cozy accommodations.
However, opinions on cleanliness and room maintenance vary, with some travelers expressing disappointment. While the location is celebrated for its convenience to local attractions, the perceived value is contentious, as some guests question the hotel's purported 5-star quality, expecting higher standards in facilities and service, which has received mixed responses.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
My wife and I just returned from a week in Barcelona over Christmas and we really enjoyed our stay at the Renaissance Barcelona Hotel! We contacted the Navigator staff prior to our arrival and they were very helpful with information & questions on everything from tours, dining options and activities over the holidays to a request for early check in when we arrived on Christmas Eve. The location was superb as it is walking distance to most major attractions and the Metro is close by to explore the other areas of this beautiful city. Our quiet & spacious room had a comfortable bed, large bathroom, coffee / tea pot, safe, small refrigerator and a large TV with some English language channels. After a day of sightseeing it was great to be able go up to the rooftop bar area and enjoy a view of the Sagrada Familia and sunsets over the city, we also had a nice view from our room 725. We want to personally thank the hotel management and staff for all your help during our wonderful stay!
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Room Tip: Nice market across the street with everything you need!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthijs S, Manager at Renaissance Barcelona Hotel
Responded Jan 8, 2020
Dear roadlesstraveledguy, Thank you for taking the time of sharing your experience at the Renaissance Barcelona Hotel. Its our greatest pleasure to delight our guests. We are so grateful for your kinds words on our associate, our facilities and the location. These positive remarks provide the strongest incentive for us to keep refining our services. We really hope to welcome you very soon again at the Renaissance Barcelona so you can continue to discover our beautiful city! Warmest regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location: This hotel is situated a block away from the part of Passeig De Gracia where you will find the luxury brands. A Global Blue lounge is a short 5-8 minute walk, which makes the VAT refund process extremely convenient. It goes without saying that you will never have trouble finding places to eat within walking distance. Since it’s only a block away from a busy thoroughfare, finding a taxi is never a problem.
Service: Unless they are helping a guest, you will never pass the lobby without being warmly acknowledged by the front desk staff and the bellhops. At breakfast, Thomas really goes out of his way to help guests. The American breakfast buffet offers a wide selection of breads, pastries, cereal, meat, fruits, and other breakfast choices. The common areas of the hotel are clean, and housekeeping does a superb job of tidying up the room and replenishing bathroom supplies.
What’s disappointing: My husband’s Bonvoy status is not Ambassador Elite, but it’s high enough that our requests for a high-floor room are always granted. This is the first time that didn’t happen so it was a big let-down, especially since the hotel is taller than the buildings around it, so the higher floors have a better view. We don’t mind paying extra for a room in a higher floor if that is offered, but there was only one type of room available when we booked, so we had no choice but to just put in the request for a higher floor. In addition, I don’t get the communal shampoo, etc. It’s not surprising to see that in their Select and below hotel categories, but not the category Renaissance belongs to.
Service: Unless they are helping a guest, you will never pass the lobby without being warmly acknowledged by the front desk staff and the bellhops. At breakfast, Thomas really goes out of his way to help guests. The American breakfast buffet offers a wide selection of breads, pastries, cereal, meat, fruits, and other breakfast choices. The common areas of the hotel are clean, and housekeeping does a superb job of tidying up the room and replenishing bathroom supplies.
What’s disappointing: My husband’s Bonvoy status is not Ambassador Elite, but it’s high enough that our requests for a high-floor room are always granted. This is the first time that didn’t happen so it was a big let-down, especially since the hotel is taller than the buildings around it, so the higher floors have a better view. We don’t mind paying extra for a room in a higher floor if that is offered, but there was only one type of room available when we booked, so we had no choice but to just put in the request for a higher floor. In addition, I don’t get the communal shampoo, etc. It’s not surprising to see that in their Select and below hotel categories, but not the category Renaissance belongs to.
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raphaelle Niault, Guest Services / Front Office at Renaissance Barcelona Hotel
Responded Aug 31, 2022
Dear TheresaRos, Thank you for taking your time out of your lovely day to give us your details feedback about your recent stay with us. We are overjoyed to hear that you find our location very convenient for all of your needs and that it reaches all of your expectations. Indeed, Barcelona is a wonderful city to explore and everything is around the corner. In addition, we are delighted to hear that our staff made your experience even more wonderful and that breakfast was at your taste. However, it is a regretful thing to hear that we did not recognize your request and looked over to your preferences. That is not the service we want to provide at our hotel and my team and I are very sorry about not meeting up with your expectations. We do thank you very kindly for your comment about our sanitary products. We will make a note out of it and keep it in mind. We do hope to welcome you back in the future. Warm and lovely regards from sunny Barcelona. Raphaelle Niault Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We had the most wonderful stay due to the amazing personal service of all staff! This was the best experience we ever had in a hotel. Everyone was so helpful and went above and beyond any expectation. Upon arrival the room had been decorated with balloons to welcome us in our new country ( we were moving to Spain) and there were snacks and drinks and very touching handwritten letters for both my daughter and me acknowledging our big move. The front desk staff which was such a pleasure to deal with, had researched things to do for us and gave us great tips before abs throughout our stay, making bookings at nice restaurants and finding us tables at the last minute. I received personalized welcoming emails before we arrived and everyone knew my daughters name upon arrival. When we would request something in the room the delivery was extremely prompt and always delivered with a smile. We had the most amazing time and couldn’t recommend the hotel more. The staff is of an amazing caliber and you can tell they are passionate about what they are doing! Everyone was without fail fabulous but a very special thank you for Beatrize who was so very nice for my daughter and really made her day(s)! Location of the hotel is ideal for walking to most places of interest in Barcelona and very close to metro and train station. Rooms are quiet and comfortable.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthijs Stornebrink, Atención al cliente/recepción at Renaissance Barcelona Hotel
Responded May 4, 2021
Dear BRMAmsterdam, We are so grateful of your beautiful words about your recent stay with us. You have shared with us such kind and generous feedback and I would like to thank you most sincerely. I am delighted to read that you had a very enjoyable experience with us. Naturally, I have shared your comments with our teams as it is a great source of motivation for all of us. It is the best reward we can get ! I hope that we will have many occasions to welcome you back and offer you many other marvelous moments. See you soon at The Renaissance Barcelona Hotel !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really cannot recommend this hotel due to it’s misleading 5 star status.
The standard rooms and city view rooms are tiny. The queen size beds are hard and very uncomfortable - a rude shock to those of us who are loyal Marriott members.
The bathroom is small and has a shower/tub combination which isn’t fully enclosed, so the floor easily gets wwt. There is no bidet and the toilet paper is a step above sandpaper.
On the plus side, the location is very good (walking distance to the top 2 Gaudi sites) and the breakfast buffet is of high quality.
The standard rooms and city view rooms are tiny. The queen size beds are hard and very uncomfortable - a rude shock to those of us who are loyal Marriott members.
The bathroom is small and has a shower/tub combination which isn’t fully enclosed, so the floor easily gets wwt. There is no bidet and the toilet paper is a step above sandpaper.
On the plus side, the location is very good (walking distance to the top 2 Gaudi sites) and the breakfast buffet is of high quality.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raphaelle Niault, Guest Services / Front Office at Renaissance Barcelona Hotel
Responded Oct 4, 2022
Dear mlkarny, Thank you very much for taking the time to share your feedback with us. We are deeply sorry to hear that your experience wasn’t up to your expectations. Our guest's satisfaction and comfort is a priority to all our teams and I would like to apologize for this stay not meeting the high expectations we strive for at the Renaissance Barcelona hotel. We will be delighted to welcoming you back whenever your travels bring you back to our wonderful city and show you our Prestige category which has been renovated and is more spacious than the city view room. Do not hesitate to contact us in order to personally take care of your stay if you decided to proceed with the booking of the prestige room. We all remain at your entire disposal for any further assistance you may need. Best Regards, Cristina Tarrío Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
UNBEATABLE LOCATION!? I am in the travel industry and stay at hotels all over the world and for me location location location is so important. This property sincerely has an unbeatable location. Once you figure out the lay of the land in Barcelona you will realize how amazing the location is! Also the rooms are excellent. Most European hotels have small windows and small rooms and bathrooms. This one has huge windows giving a lot of natural light in the room and the bathrooms are large and luxurious. The rooms were also exceptionally clean! The staff at the hotel is very friendly and helpful. Also the breakfast buffet which is fee based or maybe included in your room package was also excellent and had a wide variety of options. I especially liked their fresh juicer -you could put your fresh fruits in and walk away with a glass of fresh juice! The rooftop lounge was really nice and offered comfortable sitting and a nice relaxing area to hang out. I highly recommend this hotel and hope to return to Barcelona soon and this will be my new home away from home
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Date of stay: October 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raphaelle Niault, Atención al cliente/recepción at Renaissance Barcelona Hotel
Responded Nov 11, 2022
Dear @shawnfJ2847EF, Greetings from Renaissance Barcelona Hotel. First of all, thank you for taking the time to share your feedback in Trip Advisor. We are more than happy to read you did enjoy our unique location, few steps from Passeig de Gracias and Plaça Catalunya. Furthermore, we are glad to know our room and bathroom facilities met your expectations. We also appreciate your kind words regarding your breakfast experience as well as our Goja rooftop. We will be more than happy to welcome you back and share more discoveries with you as soon as your plans will bring you back to Barcelona. Kind regards, Marc L. Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I made an error with my reservation by booking 5 nights instead of 4, noticing only the day before check in. I called from the U.K. and spoke to Yohanna, who was absolutely delightful and edited my reservation without any issues.
Upon arrival, all staff members greeted me with huge smiles and offers of help with my bag. I was checked in quickly by Magdalena, who was equally delightful, even offering me a small bottle of water since I had walked through the city to reach the hotel and was clearly a little hot!
As a Bonvoy Titanium I had been generously pre-allocated a 2 category upgrade from the most basic room, to a room on the top floor (10) with a stunning view across the city to Sagrada Familia, and beyond. A personal welcome note and some local specialty chocolates were already waiting in the room. How nice!
The room was small but modern and very comfortable. Shower pressure was high and the room had a window that opened enough to let a nice breeze through, and really good blackout curtains. In keeping with many European hotels, there was no milk in the room (not even powdered creamer), however the bar staff were more than happy to pour me a jug full which kept fresh in the in room fridge. There is also a small mini-supermarket immediately in front of the building.
As others have mentioned in reviews dating back a few months, there is construction outside the hotel currently (Feb 23). The hotel is situated on a junction of two major streets. One of these streets is in the process of being pedestrianised. When completed I think it will really enhance the location and there will still be vehicle access right up to the hotel door via the other side. Meanwhile, it is not causing any problems for hotel guests that I could see, though my room was at the rear of the building.
Overall, I would look forward to returning next time I’m in Barcelona.
Upon arrival, all staff members greeted me with huge smiles and offers of help with my bag. I was checked in quickly by Magdalena, who was equally delightful, even offering me a small bottle of water since I had walked through the city to reach the hotel and was clearly a little hot!
As a Bonvoy Titanium I had been generously pre-allocated a 2 category upgrade from the most basic room, to a room on the top floor (10) with a stunning view across the city to Sagrada Familia, and beyond. A personal welcome note and some local specialty chocolates were already waiting in the room. How nice!
The room was small but modern and very comfortable. Shower pressure was high and the room had a window that opened enough to let a nice breeze through, and really good blackout curtains. In keeping with many European hotels, there was no milk in the room (not even powdered creamer), however the bar staff were more than happy to pour me a jug full which kept fresh in the in room fridge. There is also a small mini-supermarket immediately in front of the building.
As others have mentioned in reviews dating back a few months, there is construction outside the hotel currently (Feb 23). The hotel is situated on a junction of two major streets. One of these streets is in the process of being pedestrianised. When completed I think it will really enhance the location and there will still be vehicle access right up to the hotel door via the other side. Meanwhile, it is not causing any problems for hotel guests that I could see, though my room was at the rear of the building.
Overall, I would look forward to returning next time I’m in Barcelona.
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Date of stay: February 2023Trip type: Travelled on business
Room Tip: Aerobus from BCN airport cost €6.30 1-way and drops off 10 minute walk from the hotel. Takes 30...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raphaelle Niault, Atención al cliente/recepción at Renaissance Barcelona Hotel
Responded Feb 20, 2023
Dear @TomP977, Greetings from Renaissance Barcelona Hotel. First of all, thank you for taking the time to share your feedback in Trip Advisor. We are more than happy to read you did enjoy the room facilities and the incredible views to Sagrada Familia, due our privilege location, few steps from Passeig de Gracia and Plaça Catalunya. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback about our staff especially with Madalena has been shared with the hotel leadership team too as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We will be more than happy to welcome you back and share more discoveries with you as soon as your plans will bring you back to Barcelona. Kind regards, Front Office Team Renaissance Barcelona Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel room & bathroom are fine size , la rambla street is 10 mins walk and Gracia plaza with many shops is 5 mins walk breakfast is standard with self service for coffee & juice.
Advertised pool on rooftop is scam which don’t reach the level of hut tub even !
Rooftop service and team are very welcoming in contrast to others specially in breakfast room and reception as following :
-My husband has a Titanium Marriott membership …we arrived at the hotel around 4 pm when the lobby was full of tourist groups, we headed to an empty counter that has “elite” sign on it…the girl on reception told him sorry you have to wait in the line as all our guests are members of Marriott !
What a rude answer specially that we have a sleeping baby in our hands and she defiantly was free.
We waited in the line and the guy who checked us in was welcoming and got us a complementary gift to the room, free cola & beer in the minibar & late check out.
Moving to breakfast room we stayed at the hotel for 3 days …all days no one welcomed us they would just ask you whats your number !
the service was so slow ordering an omelet would take 15 mins to come …when we asked the waiter she was also rude and said that everyone here order omelet !!!
In summary, if we didn’t want to use our bonvoy points we would have booked another hotel with higher standard in the same price
If you are looking for a standard 3 stars room & service then book this hotel.
This hotel definitely should not be 5 stars nor a Marriott Bonvay
Advertised pool on rooftop is scam which don’t reach the level of hut tub even !
Rooftop service and team are very welcoming in contrast to others specially in breakfast room and reception as following :
-My husband has a Titanium Marriott membership …we arrived at the hotel around 4 pm when the lobby was full of tourist groups, we headed to an empty counter that has “elite” sign on it…the girl on reception told him sorry you have to wait in the line as all our guests are members of Marriott !
What a rude answer specially that we have a sleeping baby in our hands and she defiantly was free.
We waited in the line and the guy who checked us in was welcoming and got us a complementary gift to the room, free cola & beer in the minibar & late check out.
Moving to breakfast room we stayed at the hotel for 3 days …all days no one welcomed us they would just ask you whats your number !
the service was so slow ordering an omelet would take 15 mins to come …when we asked the waiter she was also rude and said that everyone here order omelet !!!
In summary, if we didn’t want to use our bonvoy points we would have booked another hotel with higher standard in the same price
If you are looking for a standard 3 stars room & service then book this hotel.
This hotel definitely should not be 5 stars nor a Marriott Bonvay
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I were spending two days in Barcelona and while we had stayed in most of the Bonvoy hotels in Barcelona we had never visited the Renaissance Barcelona so we decided to give it a try. Our expectations were that the hotel was a premium hotel not at the level of a JW Marriott or RItz Carleton but a step above a Marriott or Sheraton.
Even though I am a Platinum elite Bonvoy member I used two suite upgrades to get an upgraded room at the Renaissance Barcelona and was surprised when I received an ordinary room on the first floor facing a busy and noisy street. I was so surprised that I went back to the front desk thinking I had been given the wrong room. I was told that was the best room as the rooms on the first floor have higher ceilings. So, not a good start to the visit.
The rooms are ordinary, about the size of a normal hotel room with limited and low-quality furniture. The bathroom was small with a walkin shower and no tub. I would rate the rooms as between a Four Points and a Sheraton.
The reason to stay at the hotel would but its location, being about halfway between two main tourist sites in Barcelona, Sagrada Familia and Las Rambla.
The breakfast was well done and served a variety of items on the buffet including scrambled eggs, sausage, bacon as well as cereal, fruit and a variety of breads and pastries.
There was no wait to checkin and the person checking me in was friendly. Again the main problem I had was expectations. When you are expecting a Westin and you get a Four Points it is hard not to be disappointed.
Even though I am a Platinum elite Bonvoy member I used two suite upgrades to get an upgraded room at the Renaissance Barcelona and was surprised when I received an ordinary room on the first floor facing a busy and noisy street. I was so surprised that I went back to the front desk thinking I had been given the wrong room. I was told that was the best room as the rooms on the first floor have higher ceilings. So, not a good start to the visit.
The rooms are ordinary, about the size of a normal hotel room with limited and low-quality furniture. The bathroom was small with a walkin shower and no tub. I would rate the rooms as between a Four Points and a Sheraton.
The reason to stay at the hotel would but its location, being about halfway between two main tourist sites in Barcelona, Sagrada Familia and Las Rambla.
The breakfast was well done and served a variety of items on the buffet including scrambled eggs, sausage, bacon as well as cereal, fruit and a variety of breads and pastries.
There was no wait to checkin and the person checking me in was friendly. Again the main problem I had was expectations. When you are expecting a Westin and you get a Four Points it is hard not to be disappointed.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raphaelle Niault, Guest Services / Front Office at Renaissance Barcelona Hotel
Responded Aug 16, 2022
Dear Mr Scottinaz, Thank you very much for sharing your honest feedback about your recent stay at the Renaissance Barcelona. We are very sorry to know that our facilities did not meet your needs, especially your room. Indeed, a Suite Night Award is a guarantee free upgrade to a suite or a room depending on our availabilities. Our system automatically provides you with the highest level available. In your case you have been assigned a Prestige room, which is our highest level of room. Allow me to once again apologize for not failing meeting your expectations. Also, we would like to thank you for highlighting our prime location in the very city center of Barcelona and our staff service. We are happy to know that you enjoyed Barcelona and all its beautiful and all that makes it unique such as its architecture, gastronomy and atmosphere. We sincerely hope that you will consider to stay with us again, and give us a new chance to show you the best we still have to offer you. The entire team reminds at your disposal. Sincerely yours, Raphaelle Niault Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall I thought the service was great, breakfast delicious, and location superb. But it’s a busy hotel so if you are hoping for a Marriott Bonvoy upgrade to a suite say, you will most likely come out disappointed. Details:
Service: amazing. I had a two night stay with my wife on December 28-30 and told them it was our honeymoon before I arrived. The hotel prepared a bottle of champagne and turron and fruits for us on arrival. We arrived after 11 pm exhausted and tired, and Karen was super friendly and helpful. Need to give her a shout out as she was able to push our energy level back up! Concierge was helpful.
Location: city centre with a 12 min walk to plaza Catalunya. A block away from the Gaudi House museum. Block or two away from branded shops a la Hermes, Chanel, and Gucci. McDonalds and Tapas places are all around there too. Close to passeig de gracia metro line.
Room: clean, standard room with queen size bed. Two medium bottles of complementary water prepared daily and promptly
Food: had the breakfast and the selection was vast on the buffet line. Fresh fruits, juices, pastries and bread, ham (though only have York not iberico ham), warm food selections (tortilla, sausages, bacon, mushrooms, vegetable stew) and freshly made eggs. Quite enjoyed it.
Marriott Bonvoy Privilege: everything works except suite upgrade. This place was full yet the likes of the W or Le Meridien had their suite available so probably easier to get upgrades there.
Overall: would go back and stay there though if I want to get a suite upgrade, I would not and stay in the other two
Service: amazing. I had a two night stay with my wife on December 28-30 and told them it was our honeymoon before I arrived. The hotel prepared a bottle of champagne and turron and fruits for us on arrival. We arrived after 11 pm exhausted and tired, and Karen was super friendly and helpful. Need to give her a shout out as she was able to push our energy level back up! Concierge was helpful.
Location: city centre with a 12 min walk to plaza Catalunya. A block away from the Gaudi House museum. Block or two away from branded shops a la Hermes, Chanel, and Gucci. McDonalds and Tapas places are all around there too. Close to passeig de gracia metro line.
Room: clean, standard room with queen size bed. Two medium bottles of complementary water prepared daily and promptly
Food: had the breakfast and the selection was vast on the buffet line. Fresh fruits, juices, pastries and bread, ham (though only have York not iberico ham), warm food selections (tortilla, sausages, bacon, mushrooms, vegetable stew) and freshly made eggs. Quite enjoyed it.
Marriott Bonvoy Privilege: everything works except suite upgrade. This place was full yet the likes of the W or Le Meridien had their suite available so probably easier to get upgrades there.
Overall: would go back and stay there though if I want to get a suite upgrade, I would not and stay in the other two
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Had construction in front but easy to access anyway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raphaelle Niault, Atención al cliente/recepción at Renaissance Barcelona Hotel
Responded Jan 4, 2023
Dear @SorapongS4, Dear PhilL1124, We would like to thank you for choosing our hotel Renaissance Barcelona during your visit to our marvelous city, as well as for taking the time to share your valuable feedback with us. We are absolutely delighted to know that you enjoyed your stay with us, and you were able to experience our wonderful neighborhood. Please know I have shared all your detailed comments with our team as our guest's satisfaction is a great source of motivation for us all. We do hope we will have the pleasure of welcoming you back in the near future. Warm regards from sunny Barcelona Marc L. Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very pleasant business hotel in a great location, close to everything but slightly removed from the tourist crowds. There is construction going on at this time (January 2023) in the street as they are widening the side walks to make it more pedestrian friendly, when finished it is going to be a very pleasant and quiet street. As it was you couldn't hear any noise in side of the hotel or in the rooms.
The service is excellent, very courteous and friendly, I especially would like to name Jose Maria in the breakfast room, and Montse in the front desk, both were particularly helpful and they remember you. But any member of the staff you encountered always had a smile and a greeting.
Breakfast buffet had enough of a selection to please almost anyone.
We had an upgraded room and it was very comfortable and roomy, can't comment on other rooms. This room had coffee maker and a free mini bar with water and sodas which was replenished daily. Again I don't know if this perk was just for this type of room or all rooms enjoy this service.
Would definitely come back next time we are in need of a hotel in Barcelona, without hesitation.
The service is excellent, very courteous and friendly, I especially would like to name Jose Maria in the breakfast room, and Montse in the front desk, both were particularly helpful and they remember you. But any member of the staff you encountered always had a smile and a greeting.
Breakfast buffet had enough of a selection to please almost anyone.
We had an upgraded room and it was very comfortable and roomy, can't comment on other rooms. This room had coffee maker and a free mini bar with water and sodas which was replenished daily. Again I don't know if this perk was just for this type of room or all rooms enjoy this service.
Would definitely come back next time we are in need of a hotel in Barcelona, without hesitation.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raphaelle Niault, Guest Services / Front Office at Renaissance Barcelona Hotel
Responded Feb 5, 2023
Dear Ms_R33480, We would like to thank you for choosing our hotel Renaissance Barcelona during your visit to our marvelous city, as well as for taking the time to share your valuable feedback with us. We are absolutely delighted to know that you enjoyed your stay with us, and you were able to experience our wonderful neighborhood. Please know I have shared all your detailed comments with our team as our guest's satisfaction is a great source of motivation for us all. We do hope we will have the pleasure of welcoming you back in the near future. Warm regards from sunny Barcelona, Steven Marques Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff seemed very helpful so should be able to either arrange for taxi or explain how to do so. Do not have direct experience of this, sorry.
Good Afternoon Pearcebindbq,
all our Rooms do provide Hairdryer
We look forward to welcome you soon.
Have a nice Day
Taxi is certainly the most direct route to the hotel from the airport. There are public transportation options too, Rome2Rio will list them for you, including costs and prices.
Dear Madame or Sir,
My humble opinion is to adress these questions directly to the Hotel.
Enjoy you stay.
Best Regards
Dear @Verda O,
Thank you very much for contacting us.
We kindly inform you that there are rates that includes you the breakfast.
Please, visit our Marriott website and join to the Marriott Bonvoy program where you will get exclusively discounts and special benefits.
For any further assistance you might need, do not hesitate to contact us.
Thank you very much,
Kind Regards,
Marc L.
Front Desk Manager
…
"The hotel has a tiny underground parking at 32 euro per day, but the hallways are so narrow that you need to be very skillful to be able to come and go from that parking"Read full review
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PRICE RANGE
C$446 - C$660 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ac diplomatic hotel barcelona
FORMERLY KNOWN AS
Diplomatic Hotel Barcelona
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaEixample / La Dreta de l'Eixample
NUMBER OF ROOMS
211
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Renaissance Barcelona Hotel
What are some of the property amenities at Renaissance Barcelona Hotel?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Barcelona Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Renaissance Barcelona Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Renaissance Barcelona Hotel?
Yes, parking is available to guests.
Are there opportunities to exercise at Renaissance Barcelona Hotel?
Yes, guests have access to a fitness centre and a plunge pool during their stay.
Are any cleaning services offered at Renaissance Barcelona Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Barcelona Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Renaissance Barcelona Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Catalan.
Does Renaissance Barcelona Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Renaissance Barcelona Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.