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HOTEL STYLE
Mid-range
Location
104-1151 Sidney St, Canmore, Alberta T1W 3G1 Canada
Paradise Resort Club
7 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We booked through hotel.com 2 months before our stay. We booked a pet friendly hotel and this one caught my eye. When I got my reservations I called the number on it to make sure it was pet friendly. The man assured me that it was. We had a great stay until the last 15 minutes before check out when the phone rang and the lady asked me if we had a dog. I said yes and she told me it would be a $500 fee because it was not a pet-friendly hotel. I was told to email the resort with my concern. I found out that they do have a pet friendly section and that they would reduce my charge to $300. The customer service has been horrible. They even accused me of calling the wrong number, not giving the right information and not asking the right questions when I called. I have never been treated so badly and I hope this doesn't ever happen to anyone else. It was expensive enough during Xmas holiday. When we were leaving a met a man who also got charged $500 for bringing his cat after booking through Hotels.com as well.
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I can't understand the complaints from a couple of months ago. Maybe they improved since then. Maybe sure you don't follow Google Maps or it gives you not so clear driving instructions. Make sure to drive into Sidney street and drive to take end, the lobby/front desk is on your right side. Check-in was quite fast and without problems. We even could check in quite earlier but of course that might not always be like that, we also didn't check in on a Friday or weekend. You have to find your ways to the Pool and rooms. Pool you will find on the 1. level (M) walk in the direction of rooms 100-120. What's really good that you get your own parking stall and don't have to search for free empty parking lots downstairs. Rooms, downstairs garage and also door to the pool are opened via codes. Rooms are small apartments which are spacious and offer main and essential stuff for own cooking. Even a washing machine and dryer. So you have everything you need. Just missing an iron and ironing board. You have your own balcony or terrace where you can barbeque if you want. What we wasn't so good was the walls are thin and not soundproof, also some other rooms around maybe upstairs were very loud. But all in all we very happy about our stay
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This trip had a disappointing factor of the pool being renovated while we were there and no discount code or extra given to use another facility pool.
The location is great for walking to places in and around town.
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked a last minute stay and before I booked I called the hotel to make sure the pool was open. They told me it was. When we arrived, we were told to go to the pool at 5:30 to book a 1 hour time slot. When we went to the pool at 5:30 we were told there were no times available. We complained to the front desk who then said we could go from 6:30-7:30. They then called back at 6 and said we could not go at 6:30 but could go from 6-7. We had to scramble to get ready quickly, then when we got to the pool they wouldn’t let us in. We got to spend a total of 15 mins at the pool. The toilet in one of the bathrooms made an awful, squealing sound when it was flushed and lasted for close to 10 Minutes. There is no place beside the bed to charge phones. The only good thing about this place is the location. I will not return.
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Date of stay: August 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in a main floor two bedroom suite. The rooms were absolutely gorgeous for the price - best value I’ve seen in Canmore or Banff. Friendly service/check in and huge bathrooms for the price. All squeaky clean. Highly recommend and will stay here again!
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PARADISE RESORT CLUB IN CANMORE - SHORT AND SWEET REVIEW, DO NOT STAY HERE, GO ANYWHERE ELSE IN CANMORE! This management group has units is several properties, and are not capable of the basics of hotel management. Furniture falling apart in the units, clogged sinks, and completely missing the "daily" room clean and towel changes. After contacting management, they argue that the room was cleaned even though we have the pictures indicating it was not, along with the dirty pool towels on the floor. Management then advises they will look in to the matter further and end up contacting you once you have returned home advising they have fully investigated and they were not at fault. The reason for this is simple...Upon checking in at the front office, we noticed a line up of people waiting to speak to management with similar issues, and basically not getting what was promised! The management group is well aware of this and does not want more disgruntled "guests" lined up in their front check in area. They are not staffed properly, and the staff they do have are under stress do to constant problems and complaints. Most people don't get out on holidays that often, so when you do get organized and make it out, you certainly don't want a large disappointing customer experience as is offered here. Do yourself and big favor, and stay in a tent if you have to, but do not waste any of your hard earned money here!!!
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Date of stay: April 2022
Value
Cleanliness
Service
Room Tip:Inept management, staff elsewhere!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location was excellent. Right at the heart of the Canmore city centre with all shops and restaurants accessible within walking distance. The rooms were very clean and well kept. The bonus is having the washing machine and dryer along with detergents in the room itself. Ours was a 1 bedroom suite with kitchen, balcony and living. It's located in a safe and clean neighbourhood. The covered basement car park was great. The reception was very helpful in giving all information and guidance. Banff was a quick drive away and we would really recommend anyone planning Banff to park up in Canmore.
The property is linked with three other sister resorts which apparently is their own but that was confusing from knowing the entrance (so just pay attention when getting driving directions). It would be great for simplicity if it is all merged as one for checkin. Not that it is an issue but initially it was difficult to find the lobby for the one that we had booked particularly.
Otherwise, highly recommend, consider using this resort for couple of nights stay in Canmore (or Banff visit). It has everything you need with a kitchen, utensils, stove, over, bbq etc. Great place for family stay. Location wise, you have access to almost everything you need whether restaurants or groceries within walkable distance.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Paradise Resort Club - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Paradise Resort Club
Which popular attractions are close to Paradise Resort Club?
Nearby attractions include Elevation Place (0.3 km), Bow Valley Provincial Park (0.3 km), and Shrine Church of Our Lady of the Rockies Parish (0.4 km).
