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About
4.5
#1 of 1 resort in Irish Town
Location
Cleanliness
Service
Value
Strawberry Hill Hotel, Spa & Gardens, a 26-acre mountain top resort, is located in the heart of one of the world's most famous coffee-producing mountain ranges, Jamaica's Blue Mountains. Listed in the New York Times #1 bestselling book, 1,000 Places To See Before You Die, Strawberry Hill is 3100 feet above sea level and features one of the most awe-inspiring views of the Blue Mountains in one direction as well as the city of Kingston in the other. On a clear day, one can see up to 100 miles from the property's infinity-edge pool, and at night the city far below becomes a twinkling mirror of the night sky. The property's 12 Georgian-style cottages, spa, exotic gardens and restaurant offerings underwent an extensive refurbishment in October 2011.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Languages Spoken
English
Location
New Castle Road B1, Irish Town Jamaica
Strawberry Hill
463 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
My husband Theo and I stayed at Strawberry Hill in November 2019. My husband is from Jamaica, so we came to Strawberry Hill to celebrate our anniversary after we visited family. The staff were incredibly kind from the start and even upgraded our room because they knew it was our wedding anniversary. All of the rooms are these private cabins each with their own beautiful views of the mountains and trees that go on for miles and miles. There are no TVs in the rooms and there isn’t much internet but I think that’s what made it even better, it’s the perfect place to have a quiet and serene couple getaway. Ms. Denise Sangster is the operations manager on-site and she made sure we had the best experience. Her recommendations for food and drinks were on point! The meals at the dining areas are incredible and the bartenders make great drinks and were so personable. As soon as travel is allowed again, we will definitely start planning our next trip back to Strawberry Hill. Highly recommend staying there!
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The view from this resort is incredible. We stayed 'Bamboo' which was a 2 bed colonial style cottage as was the last room available. Whilst a little dated, the view drew your attention away from this anyway.
A very very peaceful resort to go and unwind. Would recommend going on a guided tour of the local areas too, Richard was our tour guide and he was great.
The only slight downside to the resort was the quality of food for the price paid. I understand they have a slight monopoly on the area, but for the price paid per night and per meal i would expect the food to be of slightly better quality.
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Date of stay: November 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diana M, General Manager at Strawberry Hill
Responded Jan 4, 2020
Thanks you for your feedback and for taking the time to write. We are happy that you enjoyed the stay overall and we regret that you were disappointed with the food quality and pricing. We will continue to make every effort to improve as we strive to make the experience at Strawberry Hill nothing short of amazing. Thanks again for staying with us and all the best for 2020. one love, Diana Marley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I attended their breakfast with a friend. We arrived early without a reservation. We called for several days and was unable to reach someone and arrived early, 9 :30 am on a Sunday morning. As the hotel is a gated property, we were given entrance after confirmation from the staff in the office.
We parked and was escorted to the dining room. The property is perfectly manicured with breaking views of the Kingston. We were seated and paid our cover charge of $35 US for both of us dine.
Our server was polite and had a full command of the menu. She served coffee and tea. The wait for breakfast was a bit long but was very well presented. Breakfast, jamaican and an omelet with bacon and cheese and a glass of OJ totalled only $35 US.
We walked around and saw the rest of the grounds. A very nice morning.
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Date of stay: June 2021Trip type: Travelled with friends
Room Tip:There is a cover charge to dine. We were charged $35 US separately before being seated.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Strawberry Hill sits in a stunning location overlooking Kingston with spectacular views day or night. It is a somewhat rustic retreat. Staff are attentive; the food is good. i would go back and give it a qualified recommendation.. Our group had three rooms, all rooms were small with only room for a single comfortable chair in a room for two people and no foot stool. Each room had a balcony with a table and two chairs. Strawberry Hill bills itself as a luxury resort, but it misses the mark. There were too many small failings that disappointed. There was no orientation on check in. About half the red wines on the wine list weren’t available. One room fridge leaked and needed defrosting. One toilet was not flushing properly throughout the stay. Two of the safes in the rooms didn't work and one was never fixed. The electric bed warmers in two of the rooms weren’t functioning. One never got fixed. The main phone service to the hotel was down. The finials on the stairs to the room were rotting and if you held them for support they fell off the railings. The rooms could lock from outside but there was no way to secure the door when you were inside your room, which left us each with an uneasy feeling. These were all small problems but there were too many to ignore. With better process management, attention to detail and staff training this property could easily become the luxury property it aspires to be.
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent my first trip ever to Jamaica, celebrating my Birthday at Strawberry Hill with one of my kids and a few other family members. The resort is spectacular, the views are breathtaking taking in every direction. The staff made us feel at home, at every turn - pampering us with phenomenal cocktails, amazing culinary delights and loving our 17 month old at every turn. Diana - thank you for all of your help and great conversation. Chris is very lucky to have you at the helm. You run a tight ship and it’s easy to see the staff and guests all feel lucky to be a part of your Shangri La. We will definitely be back soon - for our honeymoon ;)
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diana M, General Manager at Strawberry Hill
Responded Jan 14, 2020
Hi Folks, thank you for this amazing review we are thrilled and grateful. We all loved having you stay with us and just last night we were talking about you at the restaurant as no one was at your table !! Orville was mixing negronis for another couple and that prompted another conversation as well, so you are unforgettable in many ways !!.. I hope your Dad has success with his other ankle when the time comes and perhaps you can all come back by helicopter and we can meet you with the golf cart. We would be happy to have you visit again......soon. one love, Diana Marley
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My partner and I stayed at Strawberry Hill for four nights in December. My only regret is that I wish we had stayed for six or seven.
The team at Strawberry Hill is the best on the island. The crew at reception is lovely and they know how to make entry to (and staying at) the property easy and chill. Very soon after arriving we met Shelton who would be slinging some amazing drinks for us through our stay. Ricardo Bowleg is the GM and he's a true to pro. He's always around but not invasive. We most often dined with Jacette & Marva (sorry, spelling) and these two woman were amazing. Totally boss and knew our style after just one meal.
Our room was lovely as were the views. The bed heaters were an amazing addition, I feel lucky to have tested it because had no idea what it was when I originally saw the dial by the bed. Pro tip: set it before you go to dinner and you'll have no issues falling asleep in the cool evening air.
The restaurant was really impressive. Breakfast coffee was the best on our trip, fresh baked breads and muffins plus lovely a porridge (eggs were darn good too). We tended to have a light lunch by the pool most days since we were saving ourselves for dinner, sharing a sandwich was enough for us. Dinner was generally a feast. All dishes were good. I'm a sausage lover and was not disappointed by that menu item. My only complaint with any of the food is that the portions are massive. Yes, we live in NYC so maybe that makes us biased but being a person who likes to try many things was a challenge. Perhaps it's a good problem to have for most of the guests though. The bar was beautiful and as I mentioned earlier Shelton is really an ace. They have a good selection of local rum and Mr. Bowleg mentioned he'd be adding more in the future.
The grounds and general vibe of the hotel was beyond beyond. Amazing location, very quiet, no kids (thank you, this is not a kids hotel), fires (inside and out) every night, a chill pool scene (and a chilly pool! great to cool a high sun intake), tons of trees and flowers.
It really is a dream. We'll be a back for sure.
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Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Got there around 2:30pm although we had a reservation an hour before. Staff was very understanding as to why we were late and they were so so polite! Our server even helped us on deciding what drink to get. Even when we had our first plate since it was buffet style, the chef/cook that was handling the jerk nicely came over to remind us to get more food soon if we needed it as lunch was closing off soon. I seriously have no complaints! Even the male guard assisted us in explaining a few things. It was just an amazing few hours!
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diana M, General Manager at Strawberry Hill
Responded Jan 26, 2020
Thanks for joining us for brunch and we appreciate the positive review. Please come back and visit soon again or stay for a few days and enjoy the peace and quiet of the mountains.. one love, Diana Marley
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Wonderful small boutique hotel with manicured grounds and the most incredible views overlooking Kingston. We received a very warm welcome on arrival, the cottages are simply decorated with super comfortable 4 poster beds and a small balcony.
We stayed just 2 nights before moving onto explore other corners of the island. Food was of a good standard and the portions are large! Some things a little overpriced - $100 for a ribeye.
My massage was ok, cut short so felt a little short changed. My husband got his full allocated time and enjoyed his more so.
Make time to visit the local coffee plantation if you can.
Thanks to Ricardo & his team for a lovely, albeit short stay. I would return in a heartbeat.
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Date of stay: February 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Absolutely stunning location - high in the hills above Kingston with fantastic views of the city and the hills. The gardens are beautiful.
The room and facilities in the room need some improvement - compared to our last visit it was looking a bit neglected. We had no kettle (assume there should have been one) and it took 8 hours to be brought down by housekeeping. We had an electric blanket on one bed but not the other.
We waited an hour at check in for them to change things over with the room - we had asked for twin beds and they had a double. That may be the reason our room wasn’t quite up to scratch as there wasn’t enough time to prepare it.
Staff in the bar are lovely and efficient.
Staff in the restaurant are pleasant but food took forever to arrive. It was very good when it did arrive.
The general manager is very sweet and comes round every day to check all is ok.
Basically the setting is unique and I would recommend a visit. But the general level of service needs a kick up the arse to warrant the high prices of a stay.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
12 miles up a very winding road you reach the hotel. Beautifully kept grounds and facilities and The best food we had in Jamaica . Staff are friendly and very helpful, they can arrange any trips, or as we did- arrange a driver to take you on your own tour. All public areas have amazing photos of bands, dignitaries and film stars . Good library where you swap books. TV room if you feel the need. Rooms are spacious and great views from the balcony. Yoga pavilion with outstanding views . Just ask for a mat at reception. Pool is quite cold but the views from it are worth it. Quite possibly my favourite place in Jamaica. The only downside is that if you want to go offsite it will cost you $50 for a taxi just to get to you. Our Kingston day was circa $250 for a driver plus entry into museums and food. Lots of steps all around the property so not for those with mobility problems. Top tip - take a torch , it can be dark and the steps tricky!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Save up!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we were there in December we walked down to Blue Cafe and had lunch. The view was spectacular in. The food was very good. However, the walk back uphill to the resort was killer! It's about 3/4 of a mile straight uphill. Bring your hiking shoes!
Strawberry Hill’s car service can assist with pick ups from other locations and trips to activities in Kingston. Please just confirm the excursions you’re interested in are on the COVID-approved list by going to Visit Jamaica’s website and clicking on ATTRACTIONS after getting to the Travel Authorization.
Strawberry Hill is approx a 40 minute drive into New Kingston. The roads are in good condition and its a scenic winding drive down the mountainside. Several people go up and down everyday as they live around here and work in Kingston.
Let me know if you need any other information.....happy to help.
Diana Marley
General Manager
Hello, we welcome visitors so you don't need to stay with us to enjoy our spa.
You can see our spa menu in our website strawberryhillhotel. com under the spa tab. For bookings you can contact our front desk at 944.8400.
Thank you for your interest, and we look forward to hosting you.
All our cottages are A/C free. The architectural design allows for natural air circulation. Our elevation (3,000 ft.) makes most nights cool and comfortable; however for those warmer than usual summer nights, we have fans available.
Please note that the resort will be closed from Sep. 4 to Sep. 22.
There are more places to choose from in the Irish Town area.
PRICE RANGE
C$568 - C$611 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
strawberry hill irish town, strawberry hill jamaica
LOCATION
CaribbeanJamaicaSaint Andrew ParishIrish Town
NUMBER OF ROOMS
12
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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