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Discover downtown Montreal, Quebec in style at SENS HØTEL. Unleash your passion for exploring local culture and cuisine with our SENS-ible bike program at this classic yet modern boutique hotel near College de Montreal and McGill University. Guest rooms and suites blend trendy yet true-to-their-locale décor with carefully considered luxuries like plush, pillowtop bedding and Pharmacopia bath amenities
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French, Spanish, German and 2 more
Location
1808 Rue Sherbrooke Ouest, Montreal, Quebec H3H 1E5 Canada
SENS Høtel
826 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This is a very nice hotel in a great location. We booked far in advance for a weekend away and got a very good rate. The room was very nicely appointed and generous in size. As well, service was friendly. A few minor things made the stay less than perfect. Hotel parking was full, so we had to park a few blocks away. Not that big a deal, but not ideal. The room had a funny smell coming from the bathroom. It went away when we put the stopper in the bathtub drain. We could hear a lot of noise from the neighbouring room - thankfully, when we notified the front desk they took care of it. Finally, the food served at the breakfast was quite good, but they need to learn that on a Sunday morning, they need to re-stock the hot food containers with more food, more often. It’s also a little pricey, but that’s typical in hotels that don’t include a free breakfast.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DerekLee_LeMeridienV, General Manager at SENS Høtel
Responded Feb 18, 2020
Thank you BryanW714 for taking the time to review our property. I am grateful that your overall impression was positive and am following up with the head of our maintenance department and our restaurant's management team (they are a third party establishment) to ensure that the issues that occurred during your stay are not repeated. Parking is limited in our neighborhood and though may be reserved in advance. I am sincerely sorry for any inconvenience this may have caused you and ask that you reached out to us prior to your next stay. I promise a very competitive rate and to take great care of your journey with us. Thank you again for your time, DEREK LEE Directeur Général / General Manager dlee@versailleshotels.com LE MERIDIEN VERSAILLES 1808 Sherbrooke Street West, Montreal, Quebec H3H 1E5 Canada lemeridien.com/versailles
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We came here on the recommendation of 2 friends. One who used the hotel as her spot when she came to McGill University to visit her child. Another because hotel is reasonably priced and nicely located to metro, and museums, and high end shopping. Many a few blocks walk, right on Sherbrooke. The Mt Royal Park is also a short walk away. The hotel is a bit tired, and bathrooms a bit dated, but it is a small hotel of about 106 rooms and we enjoyed the location, staff, the buffet breakfast each morning, besides the free flowing coffee and tea each day. There are safes in the room, and lovely bathroom amenities. There is an Italian. Restaurant inside the hotel open till late and we had the best pasta there.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is centrally located in downtown Montreal on Sherbrooke St East near several museums and the pedestrian street Rue St. Catherines. Also very close to Crescent Street where there are many restaurants & pubs. The room we had was a corner room which was quite spacious.
The room was fully equipped with a small fridge (empty) and iron / ironing board. Bottled water was always available although sometimes did take a few minutes to get.
Any room deficiencies we had noted were remedied immediately to which we were extremely thankful for.
The staff were great and more than accommodating to any needs we had.
Covid did impact the hotel as they were not able to offer breakfast however they did make a recommendation of a great breakfast place just down the street. The issue is staffing. A common problem facing the hospitality sector at this time.
As far as cleaning the room is concerned, all one needed to do is let the front desk know and they would have housekeeping come in. The housekeepers came by our room fully clothed in hazmat suits, gloves, masks and shields - real troopers and THANK YOU! (this was to replace bathroom linens which were used up to wick up water from a leaky shower door which was fixed thereafter.
Restaurant - the restaurant is not part of the hotel but provides a good solid meal.
I would certainly stay at this property again.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip:Corner room gives great value
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is centrally located in downtown Montreal oN Sherbrooke street but is outdated. The room itself is large and renovated bathroom but incredibly there was no fan In The bathroom so the mirror was always steamy like a sauna. It was also extremely hot in August and the air conditioning in the room was ridiculously useless and did nothing to cool you down. Very surprisingly they also do not change the sheets or bath towels because they say it is Covid but many many other hotels do change the sheets and bath towels during the pandemic so I did not buy that excuse. The bar and restaurant look nice but honestly can’t compare to a lot of much better hotels in Montreal. This hotel is a good option if other hotels are booked up.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Derek Lee, General Manager at SENS Høtel
Responded Sep 20, 2021
Thank you Dantraveller2021 for taking the time to review your journey with us. I am sincerely sorry that we did not manage to exceed your expectations. I was surprised to here that we refused to offer you new sheets and bath towels during your stay with us and will be following up with our Front Desk and Housekeeping managers. Moving forward if you do decide to grant us the opportunity to change your perspective of our hotel; we do offer to service guest rooms upon request. Thank you for your time,
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Sens rated as a 4* Boutique Hotel. Lobby & restraurant decor is nice however thats where my positive experience ended. The common area on floor 11 was never properly vacuumed daily as the same residue was seen on the carpet unkept/uncleaned each day during my stay. As I unpacked and walked around I noticed how dirty the floor was & my feet as well. I immediately contacted the front desk to inform of this & after returning from dinner did not notice much improvement nor the scent of a freshly mopped floor. I awake the following day to temps of 78° on the AC adjusted that morning. Prior to departing around 3pm I informed the front desk the temps were not cooling. Upon returning around 10pm the AC issue still had not been resolve. I contacted Eyad at front desk TWICE b/f maintenance/security appeared & tried to adjust/reprogram to no avail. At this point I asked front desk for immediate resolution. Eyad came to my room with a fan, apologized, stated he would document & report to Hotel mgmt the issues I encountered on my Rm record & I could speak w mgmnt regarding issues & refund. The next morning at 9am (7/14) as I was checking out I requested to speak with Mgr on duty & was informed no one was currently onsite. I then asked if Eyad dictated notes from incidences occurred & was informed the only thing noted was a fan was delivered. I asked for GM & Mgr contact info & if I would be refunded for the terrible evening prior. Female would not comply w my request for invoice stating I would receive frm my 3rd party booking source. Although I knew this was a FLAGRANT lie it was proven by the email invoice I received from the SENS on 7/15 via email. As one who reads reviews to establish if a property is worthy of my hard earned money for leisure I'm recommending all to steer clear of this property until the Tidan Group resolves their abhorrent staffing/management issues. **I called later on 7/14 in another attempt to speak w mgmt & was informed Melanie was absent from work & no one else at the property could assist me with the issues I'd reported. I also took photos of dirty common areas & AC which never cooled**
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Derek Lee, General Manager at SENS Høtel
Responded Jul 27, 2023
We would like to make amends for the shortcomings you experienced during your stay. Furthermore I would appreciate the opportunity to discuss your concerns further, and encourage you to reach out to myself directly @ dlee@sensmtlversailles.com. We are committed to ensuring your satisfaction and addressing any unresolved issues. Once again, we apologize for the negative impression we left you with and assure you that we are committed to making the necessary improvements. We hope you will reconsider staying with us in the future, allowing us to provide you with the exceptional experience we aim to deliver to all our guests. Thank you for your understanding, and we wish you the best in your future travels.
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I stayed here for a couple of nights in May 2022. The transfer from the airport was about 30 minutes or so and as as we got closer to the hotel, the driver was pointing things out to us. This hotel is close to St. Catherine Street a main shopping street with all the fast food you could wish for (if that's what you want) and then shops/China Town farther along. It is a bit grotty in places with homeless people sprawled across pavements. It's not too far from the underground rail network with access to underground shopping malls.
The hotel was not as expected. The photos show a beautiful, bright and glamorous entrance with clean, spacious rooms. The reality was somewhat different but the reception staff were very friendly, polite and helpful.
They do not serve breakfast here but a nearby Allo Mon Coco did a great breakfast. We used the restaurant in the hotel on one evening and found it to be very expensive for absolutely average food although the service was good.
The room we were allocated was quite tired and there was evidence of careless clientelle. The bathroom was a little awkward with the layout but clean enough. There was an offering of toiletries and very good, clean towels.
The bed was comfortable but the carpet was dirty in places and the furniture bore the scars of clumsy guests. There were no cups but when I asked, I got some paper cups and a kettle to the room but no spoon. If you are a tea drinker, take your own. I always have 2 in 1 coffee stick/sachets. There is a fridge and safe provided.
Overall, this hotel was not what I'd expect in the Marriott group. I'm not sure I'll be returning to Montreal anytime soon but if I did, I don't think I'd stay here again. It was not like the gushy reviews or hotel description in my opinion and nothing like the photos.
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Date of stay: May 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Meridian Versailles Marriott downtown Montreal First impressions are very important and I was fortunate enough to call in and speak to Kuziwa who patiently and professionally answered my many questions .As good as Kuziwa was, the entire staff could not have been better. They accommodated my numerous requests both cheerfully and professionally. The rooms are tastefully appointed and the hotel offers an excellent restaurant which was far better then we anticipated thanks in no small part to Mr. G. Carlo and his knowledge and professional manner. There is limited fine dining in the area due to high student and ethnic population but at the same time offers a variety of budget priced ethnic foods. I would highly recommend this hotel for a short or longer stay because of its staff and convenience to downtown Montreal amenities .
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip:close to nuclear medical lab. Worth the modest higher fee for a deluxe room. On site restaurant...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Being a follower of Marriott brands, sometimes it’s nice to have a breakaway from the cookie-cutter same ol’ stuff from the big brands. That’s why I chose the Le Meriden, and my experience here was great. Check in was efficient and pleasant, and I was proactively upgraded to a corner “suite”. Though not a full suite, the room was very sizeable and functional. There was a historical vibe throughout the hotel, but the thoughtful design touches mostly eliminated the stale feeling. The view was surprisingly good, and I LOVED the window in my bathroom - this is an awfully rare luxury in North American hotels for some reason.
I used valet parking and it was awesome and reasonably priced as well considering the lack of other handy options nearby. The restaurant seemed to be a part of the hotel but not really, as I heard it was independently operated, or at least this was the reason why they were not able to offer breakfast as a welcome gift option. I found the attention to detail lousy in some spots as well, as a couple cabinet doors did not close properly in my room, and the shower drained extremely slow. Room 1454 if you are interested in investigating.
All around it was a unique boutique-y experience, and being the only representation of the Le Meridien brand in Canada, the hotel offered a great experience and makes me want to come back for more.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location's great as it allows you to park your car,take the subway,or walk as it's about 3km to Prince Arthur street area, and about 5km to old Montreal. We had asked for two rooms to be connected,and received one with a shared entry way that locked. While the room interiors weren't as updated to Marriott default properties,everything was comfortable.The staff were nice considering our party drank the weekend away during our stay.With the hotel's help,we found a good parking lot close by that offered us a special rate for multi day use.
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Date of stay: September 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed one night during winter while traveling on business. Paid 120 CAD for standard double room.
Room furnishings and bathroom were completely updated, but the building showed it’s age with some of the hardware (lighting, lack of electrical outlets, elevator, water pressure, etc). Comfortable bed with spacious sitting area.
Lots of restaurant choices in the area and very convenient for those visiting McGill university. If you are planning to go to Old Port and other tourist spots closer to the water it’s a quick subway ride away.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DerekLee_LeMeridienV, General Manager at SENS Høtel
Responded Feb 24, 2020
Thank you Mcmug2002, Thank you for taking the time to review your journey with us. Extremely grateful to here that you enjoyed your overall experience with us and look forward to hosting your next journey to Montreal, perhaps once the weather has warmed up. Thank you, DEREK LEE Directeur Général / General Manager dlee@versailleshotels.com
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Apologies for the delay and thank you all for helping to answer AngieD081's question. I did want to add that though we do not have coffee machines in our rooms, one can be provided to you upon request. Please feel free to reach out to us prior to or upon arrival for your request.
Thank you
By car to the Canadian side is about 7 hours. If you fly to Toronto it is a 1 hour flight and about 1.5 or 2 hours drive. You are better to fly to Pearson which is West and right on the highway
There are more places to choose from in the Montreal area.
PRICE RANGE
C$228 - C$299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le meridien versailles hotel montreal, le meridien hotel montreal, le meridien montreal, montreal le meridien
FORMERLY KNOWN AS
Le Meridien Versailles
LOCATION
CanadaQuebecMontrealShaughnessy Village / Centre-Ville (Downtown) / Ville-Marie
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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