Best Western Premier Toronto Airport Carlingview Hotel
135 Carlingview Dr., Toronto, Ontario M9W 5E7 Canada
Full view
View all photos(89)89
Room & Suite (32)
Dining (9)
View prices for your travel dates
Get rewarded with One Key
C$207
Get rewarded with One Key
C$207
C$250
C$187
Did you already book this hotel?
About
4.0
#55 of 126 hotels in TorontoLocation
Cleanliness
Service
Value
Best Western welcomes you to the Premier life. At the Best Western Premier Toronto Airport Carlingview Hotel, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Toronto,ON the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Car park
Wifi
Sauna
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Picnic area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Microwave
Flatscreen TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French, Russian, Spanish and 6 more
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!
Location
135 Carlingview Dr., Toronto, Ontario M9W 5E7 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
Toronto Pearson Intl Airport
2.9 km•
See all flights
Toronto Island Airport
17.1 km•
See all flights
Rental Cars
22 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
4.0
698 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Best Western Premier Toronto Airport Carlingview Hotel is recognized for its convenient airport proximity and appreciated by guests for its pet-friendly policy and shuttle service. While many travelers commend the hotel's clean rooms, some feel improvements could be made, particularly with the showers. Opinions on value for money vary, with some guests satisfied with the rates and others pointing out high costs.
The service quality fluctuates, with experiences of both commendable and disappointing customer service. Room comfort receives mixed reviews, as does the hotel's atmosphere, which is generally liked despite some dated elements.
Atmosphere
Inviting
Rooms
Basic
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
698Reviews19Q+A63Room tips
Traveller rating
- 281
- 212
- 99
- 43
- 63
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
We recently took a trip out of Toronto and needed an park n fly hotel. Our travel agent suggested the BW Premier Carlingview. We had never used this hotel before but she said we should give it a try.
The hotel was very nice, quiet, had lots of amenities and a very good bar/restaurant. What we appreciated the most though was the covered parking. Any one leaving on a winter vacation knows the value of coming home and not having to clean off your car while not dressed properly.
The other major reason we loved this airport was the shuttle. It is a 24 hour shuttle and it goes directly to the airport and does not stop to pick up others from additional hotels. That is important when you have to be up at crazy hours and are in a hurry. The price was very reasonable too so you really have no reason not to try BW Carlingview.
The hotel was very nice, quiet, had lots of amenities and a very good bar/restaurant. What we appreciated the most though was the covered parking. Any one leaving on a winter vacation knows the value of coming home and not having to clean off your car while not dressed properly.
The other major reason we loved this airport was the shuttle. It is a 24 hour shuttle and it goes directly to the airport and does not stop to pick up others from additional hotels. That is important when you have to be up at crazy hours and are in a hurry. The price was very reasonable too so you really have no reason not to try BW Carlingview.
Read more
Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWPToronto, Front Office Manager at Best Western Premier Toronto Airport Carlingview Hotel
Responded Mar 13, 2020
Thank you for choosing to stay with us and for your wonderful feedback, it was a real pleasure to have you as our guest and we can't wait to welcome you back when you decide to visit Toronto again. Thank you very much.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed here 3 times in 2020. We stay here every year as you can get your room, 1 to 2 weeks covered parking while you are away. They have a shuttle that takes you to and from the airport. They also have a restaurant on site which is only average but you can park your car, check in to your room and then go down with out having to go outside and eat. Makes every thing so much simply.
Read more
Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: All rooms are good, but request floor 1 to 4, not five as it takes a second elevator to get to it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWPToronto, Front Office Manager at Best Western Premier Toronto Airport Carlingview Hotel
Responded Mar 11, 2020
Thank you for this glowing review. Your feedback is very important to us and we really appreciate the time that you have spent on completing your review here on TripAdvisor. I am glad you enjoyed your stay. Our team would be really pleased to know that you gave us such a glowing review. It sure means a lot to our team who put in a great effort to make sure you our valued guest, like you, receive the nothing but the best here at the BEST WESTERN PREMIER TORONTO AIRPORT HOTEL. I will definitely let the staff know that their efforts and their hard work were noticed and appreciated. We appreciate, very much, you making our Hotel and your family at the Best Western Premier Toronto Airport Hotel looks forward to you staying with us again in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The Best Western Carlingview is much closer to the airport than some other hotels, which can save a lot of time. Traffic jams and bad weather can cause big delays if you're staying farther away. The shuttle bus operates frequently, unlike other hotel buses that go every 2 hours. The rooms are well soundproofed but there is a small amount of noise from the jets, which wasn't a problem. This hotel is well organized and a great place to stay if you're using the airport.
Read more
Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWPToronto, Front Office Manager at Best Western Premier Toronto Airport Carlingview Hotel
Responded Feb 24, 2020
Thank you for this glowing review. Your feedback is very important to us and we really appreciate the time that you have spent on completing your review here on TripAdvisor. I am glad you enjoyed your stay. Our team would be really pleased to know that you gave us such a glowing review. It sure means a lot to our team who put in a great effort to make sure you our valued guest, like you, receive the nothing but the best here at the BEST WESTERN PREMIER TORONTO AIRPORT HOTEL. I will definitely let the staff know that their efforts and their hard work were noticed and appreciated. We appreciate, very much, you making our Hotel and your family at the Best Western Premier Toronto Airport Hotel looks forward to you staying with us again in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk check in, cleanliness, location, sleep quality and quality of the room were excellent as expected from Best Western brand. Where it differed was in value. Price per night was at high end compared to other hotels and offered far less amenities.
Note that every Best Western is independently owned and operated. This particular location does not offer any continental breakfast and charges $3 for a very small cup of coffee in the lobby. There is limited parking and no outdoor parking if you have a larger vehicle. We chose this location for the Stay, Park & Fly package but they could not accommodate our vehicle.
Tatiana the front desk person was able to quickly locate an alternative parking for us to try at the regular Airport Park & Fly lot and arranged for us to get a shuttle back to the hotel via the airport once we parked there.
It did not appear that the gym or pool were available either but even if they were by the time we got the parking sorted out it was quite late and we had to be awake at 5 a.m. the next morning.
If you don't have a larger vehicle and don't need any amenities this is a great place to stay. Only because the price we paid for the night was high and the amenities low I am rating VALUE as low on this chart. Otherwise the room was extremely clean and comfortable and staff very helpful and friendly.
Note that every Best Western is independently owned and operated. This particular location does not offer any continental breakfast and charges $3 for a very small cup of coffee in the lobby. There is limited parking and no outdoor parking if you have a larger vehicle. We chose this location for the Stay, Park & Fly package but they could not accommodate our vehicle.
Tatiana the front desk person was able to quickly locate an alternative parking for us to try at the regular Airport Park & Fly lot and arranged for us to get a shuttle back to the hotel via the airport once we parked there.
It did not appear that the gym or pool were available either but even if they were by the time we got the parking sorted out it was quite late and we had to be awake at 5 a.m. the next morning.
If you don't have a larger vehicle and don't need any amenities this is a great place to stay. Only because the price we paid for the night was high and the amenities low I am rating VALUE as low on this chart. Otherwise the room was extremely clean and comfortable and staff very helpful and friendly.
Read more
Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here for business travel during COVID-19, during an extended overnight flight layover and it did the job. The hotel was clean, check-in was quick and it's less than a 5 minute Über ride from Terminal 3. My room faced the airport which meant I could hear the low rumble of aircraft taking off during the night but it wasn't that bad that it bothered me.
There are two things I base a hotel recommendation on; a comfortable bed and a nice shower with excellent water pressure, and this hotel had both of those. The TV was also wall mounted and larger than most hotel room TV's, which I appreciated. The coffee maker used the pod system, so if you are staying here for an extended period, you could use your own pods or a refillable one. The coffee was quite good, but I can't remember the brand they use.
Due to COVID, all their other services and ammenities like the free breakfast and the gym, were closed, so I'm unable to comment on any of those. I would stay here again without hesitation.
There are two things I base a hotel recommendation on; a comfortable bed and a nice shower with excellent water pressure, and this hotel had both of those. The TV was also wall mounted and larger than most hotel room TV's, which I appreciated. The coffee maker used the pod system, so if you are staying here for an extended period, you could use your own pods or a refillable one. The coffee was quite good, but I can't remember the brand they use.
Due to COVID, all their other services and ammenities like the free breakfast and the gym, were closed, so I'm unable to comment on any of those. I would stay here again without hesitation.
Read more
Review collected in partnership with Best Western
Date of stay: May 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWPToronto, Front Office Manager at Best Western Premier Toronto Airport Carlingview Hotel
Responded Jun 1, 2020
Thank you so very much for your positive comments and for staying with us during these difficult times, we appreciate you taking the time to give us your feedback. We look forward to welcome you back when you are next in Toronto.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this hotel numerous times. It is immaculately clean, great service, & the restaurant on site provides delicious meals at reasonable prices. There's really no need to go off the property to eat. HOWEVER I recently called to get a quote for a room for 2 people, 1 night (park'n'fly package). The reservation I want is for December 23. Yes, that far in advance, as our vacation package has us booked for an outbound flight Dec. 24. I was advised by the woman on the desk that as of the time I called, the room was $X., which I thought to be very reasonable. HOWEVER, upon learning of the date I was wanting, I was quoted a ridiculously higher price. She said that they base the cost of the rooms on the number of guests at the time I want.
To me, when I'm quoted a price today...then told it will be $ higher for when I want, you can be sure I'll stay elsewhere. The woman also suggested to me that I wait 'til the 1st week in October to see if the price quoted would be lower. At peak travel time during Christmas, nobody is going to wait that long to book a room. I therefore said "no thank you, I'll go elsewhere", which I have already booked. By the way, Best Western the "elsewhere" quoted me $150.00 +tax for a one night stay, & 1 week parking which is there park'n'fly package. I asked if the price would go up when the reservation was indeed needed & I was told that "No, we quote you a price today, that's the price you get it for..it won't increase'.
No thank you, Best Western. You've lost a loyal customer.
To me, when I'm quoted a price today...then told it will be $ higher for when I want, you can be sure I'll stay elsewhere. The woman also suggested to me that I wait 'til the 1st week in October to see if the price quoted would be lower. At peak travel time during Christmas, nobody is going to wait that long to book a room. I therefore said "no thank you, I'll go elsewhere", which I have already booked. By the way, Best Western the "elsewhere" quoted me $150.00 +tax for a one night stay, & 1 week parking which is there park'n'fly package. I asked if the price would go up when the reservation was indeed needed & I was told that "No, we quote you a price today, that's the price you get it for..it won't increase'.
No thank you, Best Western. You've lost a loyal customer.
Read more
Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWPToronto, Front Office Manager at Best Western Premier Toronto Airport Carlingview Hotel
Responded Feb 24, 2020
Thank you for your review. Your feedback is very important to us and we really appreciate the time you spent on completing our survey. Our goal is to make sure you, our valued guests, receive the very best here at BEST WESTERN PREMIER TORONTO AIRPORT HOTEL. From your response it appears that in some areas of service we did not meet your expectations. As a valued guest, I would like to re-assure that we have had a discussion with the concerned department and are taking steps to make sure that this is an isolated incident. Our guests and the service that we provide to them is of paramount importance to us and we thank you for helping us by providing us with this very constructive feedback Thank you for making our BEST WESTERN PREMIER your hotel of choice and our BWP family looks forward to you staying with us again in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was there for a 3 day quarantine. The whole thing was a disaster. First of all, they ended up charging me more the price I had reserved and when I tried to inquire, the front desk manager was very rude to me and telling me they are charging me to tip them without even my permission. The food itself was garbage. I had to order food delivered even after paying over $1000 for a 3 day hotel stay. They only provide 1 500ml of water per meal and you have to buy if you require more water or juice. Don’t book with them and go with another hotel.
Read more
Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When travelling in or out of Pearson Airport, this hotel presents the best value for long term parking. Most spots are covered for winter snowfall protection. Unfortunately, we got there late in the evening and had to park outside. That's on us, not the hotel.
Read more
Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWPToronto, Front Office Manager at Best Western Premier Toronto Airport Carlingview Hotel
Responded Feb 6, 2020
Thank you for this glowing review. Your feedback is very important to us and we really appreciate the time that you have spent on completing our survey. I am glad you enjoyed your stay. Our team would be really pleased to know that you gave us such a glowing review. It sure means a lot to our team who put in a great effort to make sure you our valued guest, like you, receive the nothing but the best here at the BEST WESTERN PREMIER TORONTO AIRPORT HOTEL. I will definitely let the staff know that their efforts and their hard work were noticed and appreciated. We appreciate, very much, you making our BEST WESTERN PREMIER your hotel of choice and our BWP family looks forward to you staying with us again in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am totally disgusted the way my friend and I were treated on our recent stay at the above noted hotel. Since 2017, I have stayed at this property 5 times and never had an issue, however, my stay from14/9/2022-18/9/2022 was a nightmare. First our room was not cleaned once in the 4 day stay. Apparently you have to make an appointment at the front desk to have your room cleaned. Leaving the sign on the door for housekeeping is no longer sufficient enough and we were never told we had to make an appointment and no where in the room or on my reservation does it state you have to do this. After accidentally finding out about making an appointment, we did that on Saturday night by calling the front desk and again on Saturday morning in person at the front desk and yet our room still never got serviced. Late Saturday night a hotel employee drooped a plastic bag off to our room containing towels, garbage bags and bed sheets. What an insult to me as a loyal customer! Tis hotel expected us to clean our own room. Is this the new norm with this hotel? Overcharge/ price gouge customers and expect us to clean our rooms, change garbage and bedding etc! I will NEVER use this hotel in the future and I am doubtful I will use The Best Western brand again. The management and some of the staff could use courses in customer service. I am appalled by the disrespectful treatment we received at this hotel. I rate this place ZERO!
Read more
Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this hotel for one night at the last minute as we found out upon landing from our flight from the Caribbean, that our connecting flight to Halifax was cancelled due to winter storms in Atlantic Canada. The front desk was very accommodating and let us stay in the same room a second night when our new connection was delayed another 24 hrs again, even though they were completely booked from all the flight cancellations. The food in the bar was fantastic and the servers kept our beer mugs replenished regularly. We have stayed in BW’s all over the world and they have always been very comfortable but this one is the best with top notch service and updated rooms. We will choose this hotel again whenever we have future layovers in Toronto.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWPToronto, Front Office Manager at Best Western Premier Toronto Airport Carlingview Hotel
Responded Feb 24, 2020
Thank you for this glowing review. Your feedback is very important to us and we really appreciate the time that you have spent on completing your review here on TripAdvisor. I am glad you enjoyed your stay. Our team would be really pleased to know that you gave us such a glowing review. It sure means a lot to our team who put in a great effort to make sure you our valued guest, like you, receive the nothing but the best here at the BEST WESTERN PREMIER TORONTO AIRPORT HOTEL. I will definitely let the staff know that their efforts and their hard work were noticed and appreciated. We appreciate, very much, you making our Hotel and your family at the Best Western Premier Toronto Airport Hotel looks forward to you staying with us again in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Be careful of the time of year you want to book. If you book today for a December stay, the price will be higher than today."Read full review
"If you dine at The Flight Path, there is a good chance you will contract food poisoning."Read full review
…
PRICE RANGE
C$152 - C$250 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioTorontoEtobicoke / West Humber-Clairville / Rexdale
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingBest Western Premier Toronto Airport Carlingview Hotel - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Best Western Premier Toronto Airport Carlingview Hotel
Which popular attractions are close to Best Western Premier Toronto Airport Carlingview Hotel?
Nearby attractions include Threshold Aviation Airliner Adventures (0.5 km) and Avworld Canada (0.4 km).
What are some of the property amenities at Best Western Premier Toronto Airport Carlingview Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Premier Toronto Airport Carlingview Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Premier Toronto Airport Carlingview Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Premier Toronto Airport Carlingview Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Best Western Premier Toronto Airport Carlingview Hotel?
Conveniently located restaurants include The Keg Steakhouse + Bar - Dixon Road, Chop Steakhouse & Bar, and Ruth's Chris Steak House.
Are there opportunities to exercise at Best Western Premier Toronto Airport Carlingview Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Best Western Premier Toronto Airport Carlingview Hotel have an airport shuttle?
Yes, Best Western Premier Toronto Airport Carlingview Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Best Western Premier Toronto Airport Carlingview Hotel have airport transportation?
Yes, Best Western Premier Toronto Airport Carlingview Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Premier Toronto Airport Carlingview Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Premier Toronto Airport Carlingview Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.