Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
8360 Blackfoot Trail SE, Calgary, Alberta T2J 7E1 Canada
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About
4.5
#47 of 109 hotels in CalgaryLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to the Holiday Inn Hotel and Suites Calgary South - Conference Ctr. Our modern hotel benefits from a fantastic location central to your needs with easy access to Deerfoot, Glenmore, MacLeod and Blackfoot Trails. We are also located in close vicinity to Quarry Park and nearby Imperial Oil and Exxon Mobil regional headquarters. Visiting for Stampede? Our hotel is less than 10 minutes from Stampede Park. While staying at our hotel, guests will enjoy our on-site Pacini restaurant and lounge as well as complimentary heated underground parking. Take advantage of our pool, waterslide, hot tub or fitness centre. We also have 7000 sq feet of flexible meeting space for all your corporate or special events. Guests will love our spacious rooms featuring 50 inch HD TVs, Hi Speed Internet, microwaves, fridges, Keurig machines and large work spaces. Have some free time? Deerfoot Meadows is Calgary's premiere outdoor shopping district featuring IKEA and Costco among others.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Waterslide
Kids stay free
Children Activities (Kid / Family Friendly)
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Microwave
Minibar
Refrigerator
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Romantic
Charming
Languages Spoken
English
Location
8360 Blackfoot Trail SE, Calgary, Alberta T2J 7E1 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
Calgary Intl Airport
16.2 km•
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Rental Cars
55 Restaurants
within 1 kilometer
119Reviews1Q+A15Room tips
Reviews
Traveller rating
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Detailed Reviews
Hotel's Favourite
Our stay was wonderful. Nav checked us in and she was one of the most pleasant and personable front desk agents I’ve dealt with. Check-In was efficient and even had me signed up for IHG Rewards.
The hotel was quiet while in the room (and hallway). Rooms were clean and made for a peaceful sleep.
The pool was clean and all that is needed for the hotel.
The gym had everything that was needed for travel and getting any sort of workout in.
The hotel was quiet while in the room (and hallway). Rooms were clean and made for a peaceful sleep.
The pool was clean and all that is needed for the hotel.
The gym had everything that was needed for travel and getting any sort of workout in.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Haniso Gijimani, Other at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
Responded May 9, 2023
We appreciate the wonderful comments about Nav, and we are very lucky to have her working for us. We are glad you had a wonderful stay and thank you for taking the time to give us your feedback. Please come back and stay with us again very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed recently on a business trip to Calgary. I reserved the King whirlpool suite but when I entered my room found out I apparently had been downgraded to a regular suite. Plus they were still charging me the whirlpool suite rate. The person who checked me in originally was not too friendly to start with so I went down to the front desk and spoke to another more helpful agent who did not know why I was moved but fixed the rate for me at least (without offering to put me in the proper room but by then I was not interested in paying the hotel any more than I needed to).
The hotel itself it good, newer and the rooms are clean and the restaurant on site is very good. I would probably stay here again provided they can get the reservation right.
The hotel itself it good, newer and the rooms are clean and the restaurant on site is very good. I would probably stay here again provided they can get the reservation right.
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Date of stay: August 2021Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Doug Sholter, Owner at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
Responded Dec 21, 2021
Dear Seals_guy Thank you for taking a moment to share a review of our property. I do want to start by apologizing for the delay in providing a response. While it sounds like you found the hotel good and enjoyed the clean and modern rooms as well as our onsite Pacini restaurant, I do wish to apologize for the confusion with your reservation. I'm glad that we were able to get it resolved in the end but I'm sorry that we did not deliver the proper room type. I do hope you will give us another opportunity and stay with us again in the future so we can show this experience was an exception. If I can be of any assistance on a future stay, please do not hesitate to reach out to me at doug.sholter@perfecthospitality.ca and I would be happy to do something to make things up to you. Regards, Doug Sholter General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed here and were very pleased with how professional and clean this hotel is. During these difficult Covid times, it was so nice to stay somewhere that takes that seriously and makes sure you are in a safe and SUPER clean environment. Also highly recommend the restaurant (Pacini) connected to the hotel. Definitely worth the stay if you get the chance.
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Date of stay: June 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Doug Sholter, Owner at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
Responded Oct 14, 2020
Dear Guest, Dear Peter Thank you so much for taking the time to share a review of the Holiday Inn & Suites Calgary South Conference Centre. It is great to hear that you enjoyed your stay with us. We really appreciate your comments about cleanliness. During this time, cleanliness is front of mind for us as we are taking extensive measures to keep our guests and staff safe. We hope to see you again real soon! Regards, Doug Sholter General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our ringette team stayed here during a tournament, had a group booking which works very smoothly at any other places we have stayed in the past. Throughout the booking and our stay there were a number of issues that came up and during each one the staff were polite and courteous however unable to resolve any of them.
1) My experience started when booking a hospitality suite for our team to use as a meeting spot, for meals, etc. I called an inquired about the different types of suites, looking for the largest room possible. The person on the phone described the suite to me that was available, I indicated that I would have to confirm with my team and would call back the next day. When I called back I learned that the hotel had not only booked me into the suite the night before but also charged me for the suite (without my approval, using my billing information from my personal booking) for 3 nights when I would only need it for 2. The hotel was unable to refund me for the extra night although able to cancel the booking for that night, telling me that I will be refunded for the night when I check in. When I checked into the suite I am then informed that they can not refund me the additional night until I check out. When I checked out I again have to ask for the unused and previously cancelled night to be refunded. The refund eventually came approximately 3 days after I checked out (due to banking processes) and nearly 2 months after I had originally cancelled the additional nights stay that I never agreed to book in the first place.
2) Through various sports activities we have used group bookings many times in the past and our team has always been placed in the same general area of the hotel, always on the same floor and usually in the same hallway. This time our group which consisted of 13 rooms total was spread over all 4 floors of the hotel. There were at least 3 other groups from the same tournament who were also spread over multiple floors. This causes increased traffic throughout the site and causes inconvenience for the groups.
Our teams come to Calgary often for tournaments and will not be booking at this hotel again.
1) My experience started when booking a hospitality suite for our team to use as a meeting spot, for meals, etc. I called an inquired about the different types of suites, looking for the largest room possible. The person on the phone described the suite to me that was available, I indicated that I would have to confirm with my team and would call back the next day. When I called back I learned that the hotel had not only booked me into the suite the night before but also charged me for the suite (without my approval, using my billing information from my personal booking) for 3 nights when I would only need it for 2. The hotel was unable to refund me for the extra night although able to cancel the booking for that night, telling me that I will be refunded for the night when I check in. When I checked into the suite I am then informed that they can not refund me the additional night until I check out. When I checked out I again have to ask for the unused and previously cancelled night to be refunded. The refund eventually came approximately 3 days after I checked out (due to banking processes) and nearly 2 months after I had originally cancelled the additional nights stay that I never agreed to book in the first place.
2) Through various sports activities we have used group bookings many times in the past and our team has always been placed in the same general area of the hotel, always on the same floor and usually in the same hallway. This time our group which consisted of 13 rooms total was spread over all 4 floors of the hotel. There were at least 3 other groups from the same tournament who were also spread over multiple floors. This causes increased traffic throughout the site and causes inconvenience for the groups.
Our teams come to Calgary often for tournaments and will not be booking at this hotel again.
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dougs398, General Manager at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
Responded Feb 13, 2020
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay. We never like to have our guests leave our property unsatisfied. I appreciate your frustration with the confusion about the hospitality suite. We had spoken with you about this on multiple occasions during your stay and after our last conversation I was of the impression we had sorted everything out. Regarding the room allocation, unfortunately the weekend your group stayed was a very busy weekend with a lot of groups in house. We always try our best to keep groups together but in some circumstances depending on the check in and check out patterns of guests our hands become a little tied. Your feedback is greatly appreciated and we will certainly use it to improve for the future. We hope that some day you will give us another chance so we can show you that we can do much better. Regards, Doug Sholter General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is new, very clean, staff is friendly and accommodating. I would stay there again. I found it a bit out of the way though. Cab fare to and from airport was $50.00 each way. The restaurant was trendy but I would have preferred to have an alternative to Italian cuisine.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled on business
Room Tip: Very clean and new.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dougs398, General Manager at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
Responded Feb 18, 2020
Thank for taking the time to share a review of our property. We appreciate the feedback and hope you will stay with us again. Regards, Doug Sholter General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here in Dec 19 - this is a new hotel - the staff members were friendly, rooms comfortable and clean, and great overall value. Good access to Deerfoot, bakery and coffee place very close. Underground heated parking is available which was helpful in December!
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dougs398, General Manager at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
Responded Jan 20, 2020
Dear Guest, We love receiving reviews like this. They always put a smile on our team's face. At the Holiday Inn & Suites Conference Centre we work hard to deliver great guest experiences where guests can enjoy comfort and convenience. We are happy that you were able to take advantage of our complimentary heated underground parking as well as some of the new shops popping up around us. We can't wait to welcome you back! Regards, Doug Sholter General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Selected this hotel mostly based on location to see family and go to some local businesses. The room was a good size, clean, safe. The heated, underground parking was a real perk since the Calgary weather was super cold and windy.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Angelica Aquino, Marketing at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
Responded Mar 6, 2022
Dear ReggieGal, Thank you for taking the time to share your review. We are glad to hear that our location was a deciding factor in your decision. We are always striving to provide the best service and facilities for our guests and thank you for noticing the efforts. We hope in welcoming you back again soon at our Holiday Inn & Suites Calgary South - Conference Ctr. Regards, Angelica A. Guest Service Champion
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I really enjoyed my stay. The room was spacious, well lit and very clean. I liked the desk and space to work.
After about 30 mins the front desk called to ensure everything was to my liking, what a nice touch!
The service at the restaurant was good, especially the girls at breakfast, they're awesome.
The underground parking is spacious and secure, key cards are required to access the parkade and the elevators.
Quiet location, with everything within a 5 minute drive.
After about 30 mins the front desk called to ensure everything was to my liking, what a nice touch!
The service at the restaurant was good, especially the girls at breakfast, they're awesome.
The underground parking is spacious and secure, key cards are required to access the parkade and the elevators.
Quiet location, with everything within a 5 minute drive.
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Doug Sholter, Owner at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
Responded Dec 21, 2021
Dear G6162Vlkarenn, Thank you for taking a moment to share a review of your stay at the Holiday Inn & Suites Calgary South Conference Centre. We really appreciate the 5 star review and are glad that you found our property spacious and very clean. It is also great to hear that you were able to take advantage of our onsite Pacini restaurant. Our property is full of great amenities as you mention such as complimentary heated underground parking which our guests love especially as we get closer to the winter months. Thank you for staying with us. We hope you to see you again very soon. Regards, Doug Sholter General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at this hotel multiple times now..
Always returned because we had a pleasant stay (aside from a few cleanliness issues) and it’s conveniently located to a shopping centre/ Macleod Trail. Unfortunately this is will our last stay at this hotel. The last couple times, including this stay, there are been some cleanliness issues like I had mentioned which include hair in and around the bathroom sink, pubes on the bathroom floor, floor in the bathroom is sticky, stained pillowcase, and hair in the bed (in the sheets to be exact).
The pool is a nice feature but it smells so strongly of chlorine that your eyes burn just walking into the pool area.
Our room had an issue with the AC (which was needed or we would have just shut it off). It would run and start off normal than start to make this terribly loud sound. They had a gentleman from maintenance try to fix it but come 1am when it woke us up out of our sleep, obviously it wasn’t fixed.
The walls are paper thin and we could hear our neighbour having a simple conversation late into the night. If it wasn’t for my sleeping children in the room and it being 2am I would have immediately requested to be moved.
The restaurant in the hotel is really good and the staff are pleasant but unfortunately we will be staying elsewhere now on our visits to Calgary.
Always returned because we had a pleasant stay (aside from a few cleanliness issues) and it’s conveniently located to a shopping centre/ Macleod Trail. Unfortunately this is will our last stay at this hotel. The last couple times, including this stay, there are been some cleanliness issues like I had mentioned which include hair in and around the bathroom sink, pubes on the bathroom floor, floor in the bathroom is sticky, stained pillowcase, and hair in the bed (in the sheets to be exact).
The pool is a nice feature but it smells so strongly of chlorine that your eyes burn just walking into the pool area.
Our room had an issue with the AC (which was needed or we would have just shut it off). It would run and start off normal than start to make this terribly loud sound. They had a gentleman from maintenance try to fix it but come 1am when it woke us up out of our sleep, obviously it wasn’t fixed.
The walls are paper thin and we could hear our neighbour having a simple conversation late into the night. If it wasn’t for my sleeping children in the room and it being 2am I would have immediately requested to be moved.
The restaurant in the hotel is really good and the staff are pleasant but unfortunately we will be staying elsewhere now on our visits to Calgary.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Haniso Gijimani, Other at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
Responded Sep 8, 2022
Thank you for staying with us Laura and we appreciate you taking the time to give us your candid feedback on your recent stay. It is disheartening to learn that your last stay was not a good one. We like to pride ourselves on the service we give and we definitely failed when it came to you especially because you are one of our regular guest. I would love to apologize to you personally and speak to you further on the issues that you had with your room, so that we can rectify all the issues and we can avoid them happening again the future for you or our other guest. Please give me a call at the hotel or send me an email directly at hgijimani@holidayinncalgary.com , I would love to have an opportunity to apologize to you and also invite you back to stay with us again and maybe we can change your mind and show you that this is not a regular occurrence.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall I did not have a good experience here. Hotel is great as it’s a new one and very update with great amenities.however the service wasn’t great. Started with checkin when they couldn’t even find my reservation. Finally figured it out hours later after I left and came back. It’s was -28 in Calgary the day I checked in and they failed to tell me they have heated underground parking. Minor detail though I get up early to warm the car up. Mid stay I get a phone call when I’m out and about Calgary asking when I’d be getting the stuff out of my room as check out is at 11. I check out the next day, which we already established after you finally found my reservation upon check in. So I get back to the hotel that night to realize my key no longer works (which luckily you find out at the elevator and not on the 4th floor).i go to front desk to have it activated again and their machine isn’t working so they can’t give me a key. A staff had to walk me upstairs and let me in my room with a master key.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dougs398, General Manager at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
Responded Feb 13, 2020
Dear Guest, I would like to begin by apologizing for your experience as it sounds as though we did not get off on the right foot from the beginning. Your experience as you describe certainly isn't reflective of our standard level of service as you will see from so many other of our guest reviews. I would welcome the opportunity to discuss your stay in more detail over the phone and do something to make things up to you. Kindly feel free to contact me at the property at 403-475-8561. I hope to hear back from you soon. Regards, Doug Sholter General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"A bit tricky to get to it from the North as you go along heritage drive. But you get to see some fantastic luxury cars on the road."Read full review
PRICE RANGE
C$177 - C$258 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaCalgary
NUMBER OF ROOMS
153
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel?
Nearby attractions include The Shooting Edge (0.9 km), Calgary Farmers' Market (0.9 km), and Avenida Art & Framing Gallery (0.7 km).
What are some of the property amenities at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel?
Conveniently located restaurants include Pacini Calgary Southeast, Denny's, and Shark Club Sports Bar & Grill.
Are there opportunities to exercise at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn & Suites Calgary South - Conference Ctr, an IHG Hotel?
Many travellers enjoy visiting Heritage Park Historical Village (3.7 km), The Confluence Historic Site & Parkland (7.3 km), and Lougheed House (7.2 km).