High Country Inn
419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7 Canada
Full view
View all photos(476)476
360
Panoramas (12) 
Room & Suite (344)
View prices for your travel dates
Did you already book this hotel?
About
4.0
#14 of 33 hotels in BanffLocation
Cleanliness
Service
Value
Found within the mountain town of Banff, sitting alongside the majestic Rocky Mountains is the High Country Inn, where leisure and comfort is of the utmost importance. From relaxing in our pool, hot tub, or traditional dry cedar sauna to dining at Ticino Swiss-Italian Restaurant, guests staying at the High Country Inn will find an array of luxurious and family-friendly lodging amenities designed to help make their stay exceptional.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Pool
Vending machine
Skiing
Baggage storage
Newspaper
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Private balcony
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English
Location
419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7 Canada
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 85 out of 100
85
Calgary Intl Airport
109.2 km•
See all flights
Rental Cars
28 Restaurants
within 0.5 kilometers
652Reviews12Q+A100Room tips
Reviews
Traveller rating
- 199
- 310
- 101
- 22
- 20
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
The property is well located, the area is pretty quiet, close to supermarket and restaurants. The room was clean and comfy. The hotel is connected to an Italian restaurant called Ticino Swiss Italian restaurant, which is a good option.
When we were walking from our room to the elevator, we could see that the staff who were cleaning the other rooms weren’t wearing mask.
When we were walking from our room to the elevator, we could see that the staff who were cleaning the other rooms weren’t wearing mask.
Read more
Date of stay: October 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband & I stayed at the High Country Inn in Oct 2020. We were so pleased with the room we had: lovely view of the mountains, pretty larch tree outside our window, our room was very clean, the linens & towels were good quality, and there were 2 comfortable chairs (not the standard 1 comfortable chair, which is always a fight to see who gets it!). The staff were all so kind & welcoming: each one had a smile & a wish for us to have a great day. We were thankful that we could request a microwave when needed; a staff member brought 1 to our room. Having free underground parking was another appreciated plus to our stay, as was the warm fireplace at the entrance! The cost for a week was very reasonable.
I was apprehensive of traveling at this COVID-19 time, but found that there was little need to worry as everyone in the hotel followed the rules of masks & hand sanitizer
was available in the lobby. Downtown Banff felt very safe, with only 1 person noted to not be wearing a mask in defiance of the mandatory mask order. Hand sanitizer was everywhere you might need them.
I was apprehensive of traveling at this COVID-19 time, but found that there was little need to worry as everyone in the hotel followed the rules of masks & hand sanitizer
was available in the lobby. Downtown Banff felt very safe, with only 1 person noted to not be wearing a mask in defiance of the mandatory mask order. Hand sanitizer was everywhere you might need them.
Read more
Date of stay: October 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Was at the High Country Inn for a conference. The staff were super friendly and helpful. The underground parking is pretty tight and stalls are narrow and only 6 feet of clearance. There is parking behind the building. The rooms are quite large with a nice sitting area and large balconies. The washroom is quite small and the sink is right there as you enter the room.
The pool is large and there are two hot tubs...however the chlorine is quite strong.
The hotel was able to recommend a caterer for our event which drove up from High River (2 hours away) to cater our suppers at a good cost. The meeting room was quite spacious and staff made sure our coffee supply was always stocked.
It is only a few minutes walk from the main part of main street which is nice for those afternoon breaks.
The pool is large and there are two hot tubs...however the chlorine is quite strong.
The hotel was able to recommend a caterer for our event which drove up from High River (2 hours away) to cater our suppers at a good cost. The meeting room was quite spacious and staff made sure our coffee supply was always stocked.
It is only a few minutes walk from the main part of main street which is nice for those afternoon breaks.
Read more
Date of stay: October 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for 3 nights and had a hard time getting our room cleaned once. We have a dog and took her out for 3 hours in the morning and asked for our room to be cleaned at this time, the front desk staff Cameron said he would have someone clean it but when we returned this wasn’t done. I went back to the front to request it to be cleaned and my husband took our dog out again- I sat and waited for over 15minutes and no one came to clean it. When I went back to the front and talked to Cameron to request again about it being cleaned he gave me a ton of attitude and said they were busy and had a lot of rooms to clean- by this point it’s 1pm and still no progress to get clean towels or bedding. When I asked to speak to the manager he said they weren’t there and basically gave me the impression he had no desire to help anymore. I stood in the lobby for another 10 minutes and then saw the cleaning staff come by. Meanwhile I am 6 months pregnant waiting in the lobby while my husband is outside in very cold temperatures trying to occupy our dog while we wait.
This could have been handled much better, we weren’t asking for much, just some towels bedding and garbages changed.
We are truly disappointed in this hotel as we came here to enjoy a romantic baby moon before our little one arrives and felt like we were such a nuisance to the staff at the front desk for simply asking for a room changeover.
The other front desk staff have been lovely and it’s a shame that this young man Cameron lacks in the customer service department as he is the face of the hotel when management and the owners aren’t around. Please try better as this type of experience can really effect a guests stay in a negative way.
Other than that, the pool was great with the two small hot tubs and easy access from our room on the first floor. Great location to all major amenities, good price for what you get! Just need to work on the staff at the front and prioritizing customer satisfaction, we aren’t fussy people at all, so this was a bit of a shock, my first negative review.. but felt something had to be said.
This could have been handled much better, we weren’t asking for much, just some towels bedding and garbages changed.
We are truly disappointed in this hotel as we came here to enjoy a romantic baby moon before our little one arrives and felt like we were such a nuisance to the staff at the front desk for simply asking for a room changeover.
The other front desk staff have been lovely and it’s a shame that this young man Cameron lacks in the customer service department as he is the face of the hotel when management and the owners aren’t around. Please try better as this type of experience can really effect a guests stay in a negative way.
Other than that, the pool was great with the two small hot tubs and easy access from our room on the first floor. Great location to all major amenities, good price for what you get! Just need to work on the staff at the front and prioritizing customer satisfaction, we aren’t fussy people at all, so this was a bit of a shock, my first negative review.. but felt something had to be said.
Read more
Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We toured Banff this past June 2020, first trip after months at home. We had nothing to worry about. The hotel was sparkling clean and they took all the sanitary steps to protect staff and guests for COVID19. Hand sanitizers close to the elevators, glass protection in the reception, etc.
The only downside was that the AC was not working, but we managed to ignore it with an open balcony door facing the mountains.
The only downside was that the AC was not working, but we managed to ignore it with an open balcony door facing the mountains.
Read more
Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Ullrich, General Manager at High Country Inn
Responded Aug 5, 2020
Henry, Thank you for your review and your positive feedback regarding our property! We are so happy to hear that you had a great stay with us. I would like to state that our Central Air Conditioning system renovation is fully completed! Each room is equipped with a separate system to ensure a fresh and safe environment during these interesting and difficult times with Covid. We have been taking every step possible to maintain a clean and sanitized product for our valuable guests. We do hope you come back and stay with us again in the near future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, balcony with chairs and view of the mountains, a table and chairs in room so we could eat a take-out meal. 10% discount at two excellent restaurants right next door, and free parking. (This is important as there is no free parking anywhere in the downtown area.) Friendly desk receptionist gave us good suggestions for nearby hiking. This was the nicest room we stayed in during a 9-night trip to Glacier National Park in Montana and Banff, Jasper, and Lake Louise in Canada, and it was also the cheapest! Wish we could have stayed there more than one night.
Read more
Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a great family owned inn that's been redecorated that offers affordable prices (it's Banff it can be pricy). The inn is a great base to have while you're visiting the sites or off on a hike. Located on the main street, it's got easy access, safe parking and short walk to the centre/shopping/restaurants. The pool is a treat after a hike. The beds are comfortable, sheets clean and ever important good water pressure. I've stayed at High Country about 2-3 times. So yes, stay - I have an will again.
Read more
Date of stay: August 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Ullrich, General Manager at High Country Inn
Responded Aug 5, 2020
We are thrilled to hear that you enjoyed your stay with us! We are happy to announce that our central air-conditioning system has been fully complete and with Covid lurking, we feel that each rooms separate system ensures a safe and healthy environment for each guest as they stay with us. We would love to have you stay with us again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The High Country Inn is a great place to stay in Banff without breaking the budget whilst still getting amazing views of the mountains and also getting extremely good service and amenities throughout. The staff were extremely helpful and willing to do anything to help you out. The location is along the main street in Banff with a 5-minute walk to all the shops and restaurants Banff has to offer. Will definitely be staying here again without a doubt
Read more
Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Get a balcony room for amazing views of mountains
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a great stay at the High Country Inn in September while in Banff. The rooms were spacious and clean, and I had a great balcony with a view of the mountains. My room came equipped with a microwave and mini fridge which was perfect for when we were waking up before anything was open for early morning hikes. It was in walking distance to anything downtown Banff and had free parking which Overall, I would definitely stay here again.
My only wish was that all staff had a mask on the whole time while working (in hallways, etc.) but I know the mask policy rules are different in Alberta than what I'm used to in Ontario!
My only wish was that all staff had a mask on the whole time while working (in hallways, etc.) but I know the mask policy rules are different in Alberta than what I'm used to in Ontario!
Read more
Date of stay: September 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We enjoyed our two night stay at this hotel. A mix-up at check-in was quickly resolved. We had a room at the back with a balcony looking out to Cascade Mt and Mt Norquay. The room was spacious with really comfy beds and pillows. The towels and toiletries were very nice. Good wifi. The room had a fridge and microwave. Housekeeping emptied the garbage and replaced towels (covid). The pool and two hot tubs were open - we used the hot tub. There was easy parking in the underground garage and we had no problem getting a spot. The hotel is on the edge of downtown Banff so it was easy to walk to restaurants and shopping. We would happily stay at this hotel again.
Read more
Date of stay: October 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The pool was open but not the whirlpool. You should check again.
The Italian/Swiss restaurant next door, will be closed. Recommend Melissas's for breakfast, lunch or dinner. There are many more nearby.
HI Karen,
The High Country Inn has an onsite Laundry. Hope this helps and hope you enjoy you stay as much as we did.
Cheers, Michelle
"Bring coffee creamer and water bottle with you, as you won’t get any of these in your room."Read full review
"Nowhere in Banff is a long way away. Banff Avenue is the Main Street and there are buses if you don’t want to walk. Big underground carpark"Read full review
…
PRICE RANGE
C$423 - C$642 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
high country hotel banff, high country banff, country inn banff, banff country inn
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
70
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHigh Country Inn - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about High Country Inn
Which popular attractions are close to High Country Inn?
Nearby attractions include Banff Legacy Trail (0.3 km), C Level Cirque Trail (0.3 km), and Spray River Trail Loop (0.3 km).
What are some of the property amenities at High Country Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free parking.
Which room amenities are available at High Country Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at High Country Inn?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to High Country Inn?
Conveniently located restaurants include Hello Sunshine Banff, Farm & Fire, and Whitebark Cafe.
Are there opportunities to exercise at High Country Inn?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is High Country Inn located near the city centre?
Yes, it is 0.6 km away from the centre of Banff.
Are any cleaning services offered at High Country Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to High Country Inn?
Many travellers enjoy visiting Cave and Basin National Historic Site (2.2 km), The Luxton Home Museum (0.6 km), and Old Crag Cabin (0.6 km).
Does High Country Inn have any great views?
Yes, guests often enjoy the mountain view available here.
Is High Country Inn accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.