Four Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi
1-11-1 Pacific Century Place, Marunouchi Pacific Century Place, Marunouchi, Chiyoda 100-6277 Tokyo Prefecture
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Dining (142)
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About
4.5
#4 of 7 hotels in MarunouchiLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A friendly face greets you upon arrival at Tokyo Station, leading you through the bustling crowds to our intimate boutique Hotel tucked away in the heart of Marunouchi's central business district at Pacific Century Place. Whether you're here for work or just eager to explore the many wonders of our Japanese capital, let one of our 57 rooms be the quiet haven you need after a busy day.
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Property amenities
Valet parking
Public wifi
Fitness Centre with Gym / Workout Room
Hot bath
Bar / lounge
Bicycle rental
Board games / puzzles
Babysitting
Paid wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Video game console
Books, DVDs, music for children
Highchairs available
Pushchairs
Airport transportation
Conference facilities
Banquet room
Spa
Facial treatments
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Interconnected rooms available
Room service
Safe
Wardrobe / wardrobe
Bottled water
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand films
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
City View
Languages Spoken
English, French, Chinese, Japanese
Location
1-11-1 Pacific Century Place, Marunouchi Pacific Century Place, Marunouchi, Chiyoda 100-6277 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
924 Restaurants
within 0.5 kilometers
1,324Review11Q+A100Room tips
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Detailed Reviews
We chose this hotel for for the first 2 nights of a 2 week trip due to its proximity to the train station and other areas we planned to explore before heading to Kyoto. The room was spacious and well appointed, super quiet and well insulated from exterior sound (considering we were only 7 floors up and adjacent to the train tracks), very nice breakfast buffet included with our stay. Friendly staff. I have nothing but positive things to say.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo At Marunouchi
Responded Mar 14, 2020
Dear mintchip17 sama, Thank you for your stay with us and taking time to give us your feedback posted on TripAdvisor. I am happy to hear that you had a great stay with us and you enjoyed the size of our room, location closer to Tokyo Central Station and breakfast. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you to our little hotel in the center of Tokyo in the not too distant future. Sincerely, Takuya Kishi General Manager takuya.kishi@fourseasons.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staffs are warm welcoming. Location is convenient
Too noise to sleep at all the times, only one restaurant for the luxury hotel it will be difficult cover variety dish and favor.
Only suggest for the short period quick business trip at that high room rate
Especially, concierge staff was poor with non-sense on the smart phone while 2-3 customers waiting in line.
Too noise to sleep at all the times, only one restaurant for the luxury hotel it will be difficult cover variety dish and favor.
Only suggest for the short period quick business trip at that high room rate
Especially, concierge staff was poor with non-sense on the smart phone while 2-3 customers waiting in line.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Room Tip: Suit rooms are comfortable, Too noise from the railway to sleep,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo At Marunouchi
Responded Feb 4, 2020
Dear tovlim38 sama, Thank you for your stay with us and taking time to give us your feedback posted on TripAdvisor. I am happy to know that our staff was warm and location is convenient. I am very sorry that we did not meet your expectations on noise level and concierge services. I look forward to another chance to welcome you back to our little hotel in the center of Tokyo in the future. Once again, thank you and domo arigato gozaimas. Sincerely, Takuya Kishi General Manager takuya.kishi@fourseasons.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On our third and fourth visits to this lovely hotel, my wife and I stayed 3 nights at the end of January and 2 more nights a week later in February. This hotel remains our favorite hotel in the world. From the moment we were met at our train car on the Narita Express to our escorted departures at Tokyo Station, we were greeted by name and treated warmly by the hotel's friendly and attentive staff.
We got off to a great start each morning at the hotel's breakfast buffet enjoying made to order poached eggs along with their selection of fruits, pastries, and other fine assorted delicacies. The hotel's reception and concierge assisted us anytime we had a question and helped us book tickets to the teamLab Tokyo Digital Art Museum. From hailing a taxi for us and providing directions to the driver through providing us with a description of how to take the monorail and train to return to the hotel, the entire team made our stay a pleasure.
If you're looking for warm, gracious, and personal service, quiet and elegantly appointed rooms with lovely L'Occitane amenities, and the magic of traditional hospitality and care in modern Japan, you will enjoy your stay here as much as we did.
We got off to a great start each morning at the hotel's breakfast buffet enjoying made to order poached eggs along with their selection of fruits, pastries, and other fine assorted delicacies. The hotel's reception and concierge assisted us anytime we had a question and helped us book tickets to the teamLab Tokyo Digital Art Museum. From hailing a taxi for us and providing directions to the driver through providing us with a description of how to take the monorail and train to return to the hotel, the entire team made our stay a pleasure.
If you're looking for warm, gracious, and personal service, quiet and elegantly appointed rooms with lovely L'Occitane amenities, and the magic of traditional hospitality and care in modern Japan, you will enjoy your stay here as much as we did.
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Hotel Tokyo at Marunouchi, General Manager at Four Seasons Hotel Tokyo At Marunouchi
Responded Jul 30, 2020
Dear 573leightonn sama, Thank you for your stay with us and taking time to share your experience with us. I am very sorry for taking such a long time to reply back to you. I am very happy to know that you have come back to us multiple times and enjoyed your stay with us. We all look forward to welcoming you back to our little hotel in the not too distant future. Once again, thank you and domo arigato gozaimas. Sincerely, Takuya Kishi General Manager takuya.kishi@fourseasons.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our experience staying here was positive before we even arrived thanks to inquiries over the phone and via email to confirm the hotel could accomodate our request for a room for a family of 4 with views of the trains at Tokyo Station.
We stayed in a Deluxe Premier room with 2 Queen beds plus a rollaway. The layout utilizes 700 square feet brilliantly and is perfect for our family. The beds are incredibly comfortable, the furnishings are high quality, and the bathroom is very well designed.
There is no one perfect neighborhood for sightseeing in Tokyo given how spread out it is, but the location of the Four Seasons at Marunouchi is hard to beat. A very short walk to Tokyo Station (which can be almost entirely underground in bad weather if needed) is fantastic for nearby food & shopping options, and makes catching trains and the subway very convenient.
The hotel has two restaurants (both French-inspired) and a bar that share essentially the same space. Breakfast at Maison Marunouchi is a delightful way to start the day. The very nice continental buffet can be supplemented with hot a la carte options. Given how small the hotel is (just 57 rooms) it's nice to have a quiet restaurant breakfast with just a few other guests there most mornings.
Service is uniformly warm and professional. Little things like complimentary cappuccinos early in the morning - then help hitting the buttons on the elevator while my hands are full - are appreciated. Housekeeping is outstanding. It seems like the room is refreshed every time we're away without being intrusive. They even cleaned my eyeglasses and left a branded polishing cloth as a souvenir.
Another thing I like about this hotel is how the photos on their website match the experience. I guess that sums it up: We got what we hoped for and more, and that's about as much as I can ask for in a hotel.
We stayed in a Deluxe Premier room with 2 Queen beds plus a rollaway. The layout utilizes 700 square feet brilliantly and is perfect for our family. The beds are incredibly comfortable, the furnishings are high quality, and the bathroom is very well designed.
There is no one perfect neighborhood for sightseeing in Tokyo given how spread out it is, but the location of the Four Seasons at Marunouchi is hard to beat. A very short walk to Tokyo Station (which can be almost entirely underground in bad weather if needed) is fantastic for nearby food & shopping options, and makes catching trains and the subway very convenient.
The hotel has two restaurants (both French-inspired) and a bar that share essentially the same space. Breakfast at Maison Marunouchi is a delightful way to start the day. The very nice continental buffet can be supplemented with hot a la carte options. Given how small the hotel is (just 57 rooms) it's nice to have a quiet restaurant breakfast with just a few other guests there most mornings.
Service is uniformly warm and professional. Little things like complimentary cappuccinos early in the morning - then help hitting the buttons on the elevator while my hands are full - are appreciated. Housekeeping is outstanding. It seems like the room is refreshed every time we're away without being intrusive. They even cleaned my eyeglasses and left a branded polishing cloth as a souvenir.
Another thing I like about this hotel is how the photos on their website match the experience. I guess that sums it up: We got what we hoped for and more, and that's about as much as I can ask for in a hotel.
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Date of stay: February 2023
Service
Sleep Quality
Room Tip: Ask for a train view if you want one, ask for a room facing away from the trains if you don't!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tokyo at Marunouchi Four Seasons Hotel, 支配人 at Four Seasons Hotel Tokyo At Marunouchi
Responded Mar 22, 2023
Dear Mr. Dwyer, Warmest Greetings from Four Seasons Hotel Tokyo at Marunouchi! Thank you very much for sharing your experience and feedbacks with us and we are very happy to hear that you have enjoyed your stay with us during your visit to Japan. We would like to share your feedbacks with our team members and would like to ensure to do our best to continue our service standards. We all look forward to welcoming you back to Tokyo. Once again, thank you and domo arigato gozaimasu!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent luxury boutique in perfect location right by Tokyo station. Very easy walk to Ginza and Imperial Palace.
This is the smaller of the two four seasons and i stayed where for a week in January. I can't fault it. The room (512) was a good size with large with large windows and good views. The bathroom is large with a separate shower cubicle and bath tub which I like as well as a separate toilet with door.
The hotel has a great little spa that smells divine and I had a lovely massage from Su followed by steam and onsen bath. The gym isn't huge but it's well equipped and has views across the station lines. The hotel has stairs right outside into the underground world of Tokyo station with its mass of shops and restaurants including Daimaru with its amazing food hall.
The breakfast, dinner and room service were all very good and as you'd expect, service is friendly, polite and efficient throughout. I will definitely stay here again, it felt like a home from home when working away from home for a week.
This is the smaller of the two four seasons and i stayed where for a week in January. I can't fault it. The room (512) was a good size with large with large windows and good views. The bathroom is large with a separate shower cubicle and bath tub which I like as well as a separate toilet with door.
The hotel has a great little spa that smells divine and I had a lovely massage from Su followed by steam and onsen bath. The gym isn't huge but it's well equipped and has views across the station lines. The hotel has stairs right outside into the underground world of Tokyo station with its mass of shops and restaurants including Daimaru with its amazing food hall.
The breakfast, dinner and room service were all very good and as you'd expect, service is friendly, polite and efficient throughout. I will definitely stay here again, it felt like a home from home when working away from home for a week.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Hotel Tokyo at Marunouchi, General Manager at Four Seasons Hotel Tokyo At Marunouchi
Responded Jan 16, 2024
Dear 597fionam, Thank you so much for taking the time to share your experience at Four Seasons Hotel Tokyo at Marunouchi. I am delighted to hear that you enjoyed your stay with us and found our location convenient and our rooms accommodating. I will make sure to share your kind feedback with our Spa team. Your comment that we felt like a "home from home" during your week away for work is the highest praise we could receive, and it fills us with a lot of joy to hear it. We look forward to welcoming you back to your Tokyo home soon. Warm regards, Jens Wycisk General ManagerFour Seasons Hotel Tokyo at Marunouchi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at the FS Marunouchi for 6 nights with our two children at the end of July 2023 in our first visit to Tokyo and the hotel was outstanding. We stayed in a deluxe premier room with two queen beds and the staff was also able to fit a single rollaway bed comfortably. The best part of the stay, however, was the service from everyone in the hotel, from the front office, concierge, the in-room dining and the restaurant at all hours. Lastly, the location of the hotel next to Tokyo station made all the difference given the restaurants there (as well as in Ginza) and access to JR trains and Shinkanzen. We will definitely be back! Thank you!
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tokyo at Marunouchi Four Seasons Hotel, 支配人 at Four Seasons Hotel Tokyo At Marunouchi
Responded Sep 28, 2023
Dear jorgecanellas, Thank you so much for taking the time to share your delightful experience at Four Seasons Hotel Tokyo at Marunouchi. We are thrilled to hear that your first visit to Tokyo was made outstanding by your stay with us. It's wonderful to know that you and your family enjoyed our Deluxe Premier Room with two queen beds, and that we were able to comfortably accommodate your needs with an additional rollaway bed. Ensuring our guests' comfort is a top priority, and it's rewarding to hear that we succeeded in making your stay comfortable and enjoyable. We take immense pride in our service, and I'm delighted to hear that you experienced exceptional service from all areas of the hotel, including the Front Office, Concierge, In-Room Dining, and our restaurant. Our team members are dedicated to providing memorable moments for our guests, and your recognition of their efforts means a great deal to us. Our convenient location near Tokyo Station truly does make exploring the city, its restaurants, and accessing transportation options a breeze. We're pleased that it added value to your stay and allowed you to make the most of your time in Tokyo. Thank you for your kind words and for considering a return visit to our hotel. We would be honored to welcome you and your family back, and we look forward to creating another exceptional experience for you. Warm regards, Jens Wycisk General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nothing disappointing about this hotel. Staff and service were friendly and helpful. The hotel's location is very convenient, near the Tokyo station and a 10-15 minute walking distance to Ginza. Very spacious rooms for Tokyo standards. Look forward to returning!
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Hotel Tokyo at Marunouchi, General Manager at Four Seasons Hotel Tokyo At Marunouchi
Responded Aug 30, 2020
Dear My friends call me Rocky sama, Thank you for your stay with us and taking time to share your feedback with us on TripAdvisor. I am very sorry that I did not reply back to you in a timely manner. I am very happy to know you and your family had a great time with us and you liked our location. Once again, thank you and domo arigato gozaimas. We all look forward to welcoming you and your family back to Tokyo in the not too distant future. Please stay safe and healthy. Mata ne! Sincerely, Takuya Kishi General Manager takuya.kishi@fourseasons.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The reception staff seemed genuinely pleased to see us. They were exceptionally courteous. The room was immaculately clean. Whilst proximity to the rail station had the downside of some noise, it was more than made up by the convenience of getting to the station for onward travel. The reception staff even accompanied us to the station to make sure we found the rought platform.
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Review collected in partnership with Four Seasons
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Hotel Tokyo at Marunouchi, General Manager at Four Seasons Hotel Tokyo At Marunouchi
Responded Aug 6, 2020
Dear adnilj2020 sama, Thank you for your stay with us and taking time to share your experience with us. Please accept my apologies for taking long time to respond to your comments. I am very happy to know that you enjoyed our personal service and location. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to Tokyo and our little hotel in the not too distant future. Sincerely, Takuya Kishi General Manager takuya.kishi@fourseasons.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently had the pleasure of staying at the Four Seasons Hotel Tokyo at Marunouchi and I am absolutely thrilled with my experience. The location of the hotel, in close proximity to Tokyo Station, was incredibly convenient and made it easy for me to get around the city. However, what really made my stay exceptional was the staff and their unparalleled service.
From the moment I arrived, I was greeted with warm smiles and friendly faces. The staff went above and beyond to ensure that my stay was comfortable and stress-free. They were always available to answer any questions I had and were quick to offer recommendations for things to see and do in the area.
I would like to express my sincere gratitude to the entire staff at the Four Seasons Hotel Tokyo at Marunouchi for making my stay an unforgettable one. I highly recommend this hotel to anyone visiting Tokyo and looking for exceptional service and a fantastic location
From the moment I arrived, I was greeted with warm smiles and friendly faces. The staff went above and beyond to ensure that my stay was comfortable and stress-free. They were always available to answer any questions I had and were quick to offer recommendations for things to see and do in the area.
I would like to express my sincere gratitude to the entire staff at the Four Seasons Hotel Tokyo at Marunouchi for making my stay an unforgettable one. I highly recommend this hotel to anyone visiting Tokyo and looking for exceptional service and a fantastic location
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Review collected in partnership with Four Seasons
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel location is just walks away from Tokyo Station, making it very convenient to explore Tokyo. I would recommend staying here to see the Sakura at Chiyoda because it's not in the middle of the hustle and bustle, but hidden nearby in a more quiet area. The service was impeccable throughout our stay, and everyone also spoke English very well! The food service was very quick and the taste of everything was exquisite! The gym was clean and had all of the basic necessities. The mini bar had an array of Japanese drinks and snacks which was convenient. The bed was the most comfortable Western style bed we have stayed in throughout all of Japan. The room was clean, spacious, and accommodating and we can't wait to come back and stay again!
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Review collected in partnership with Four Seasons
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tokyo at Marunouchi Four Seasons Hotel, 支配人 at Four Seasons Hotel Tokyo At Marunouchi
Responded May 15, 2022
Dear Ashley san, Warmest Greetings from Four Seasons Hotel Tokyo at Marunouchi. Thank you very much for your lovely comment below and our team is very happy to hear that you have enjoyed your stay with us. We too look forward to welcoming you here back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes. It's pretty good. But not as good as the buffet at the Four Seasons Kyoto. Once the Four Seasons finishes the new hotel in Tokyo, that would be the one to stay at. Although we LOVE the Aman Tokyo.
Sorry I’m late at responding. How large is your family? We had two adults two children and they have a very large 2 queen bedroom that we stayed in. Do you need more than that?
They don't sell anything. It is a small boutique hotel - no gift shop.
"The food on the 7th floor was a little pricey. I paid $150 AUD (approx) for a truffle linguine pasta which wasn’t very big at all."Read full review
"Have the hotel meet you at train station if you arrive by Narita Exoress or other train"Read full review
"I wasn't looking for luxury getaway, I was there for business so all I need was a bed and shower. But it turned out it was totally not worth"Read full review
"Ask for a train view if you want one, ask for a room facing away from the trains if you don't!"Read full review
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PRICE RANGE
C$928 - C$1,399 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel tokyo at marunouchi, four seasons hotel tokyo, four seasons chiyoda, chiyoda four seasons
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaMarunouchiGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
NUMBER OF ROOMS
57
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Four Seasons Hotel Tokyo At Marunouchi
Which popular attractions are close to Four Seasons Hotel Tokyo At Marunouchi?
Nearby attractions include Owl cafe tokyo Akiba Fukurou (0.4 km), Dog Cafe Rio Akihabara (0.2 km), and Akihabara (0.5 km).
What are some restaurants close to Four Seasons Hotel Tokyo At Marunouchi?
Conveniently located restaurants include Kawai & Bar Akiba Zettai Ryoiki, Kyushu Jangara Ramen, Akihabara Honten, and Maidreamin Akihabara idol Street Store.
Are there any historical sites close to Four Seasons Hotel Tokyo At Marunouchi?
Many travellers enjoy visiting Hozomon (2.5 km), Tokyo Central Railway Station (2.5 km), and Nezu Shrine (2.1 km).