I arrived at the hotel early in the morning and had a Perfect, friendly and informative check in with Alberto and Radamez.
In the Lobby i met Jose Luis, Don Luis and Manuel from privilege and they were just the kindest and most helpful staff ever!
I enjoy the big breakfast, lunch and dinner buffet, themed restaurants and all the pools and the beautiful beach!
In the night I enjoyed the wonderful shows and parties of the entertainment team Indy, Roy, Charlie, Ileana, Mario, Emilio and Vianney.
The lady in charge of the Guest Service, Nalelly, was super helpful for further information, very friendly.
My checkout with Jose went quick and friendly.
All In all I would definitely come back to this hotel when I get the chance. The beach and pools were stunning, most friendly staff and perfect rooms. Loved my stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.