The hotel was accessible for my wheelchair. There are lifts (elevators) to the disabled room, which is one of the biggest disabled rooms I have ever seen, and the lift also goes to the parking garage under the hotel, which was invaluable, street parking being very limited in the local area. The parking garage was a bit tight though, which was not helped by some of the cars being badly parked. And the lifts need to be replaced with larger, modern lifts, as one lift was too small for my wheelchair and the other was very tight. Some of the doors could also have been wider too. I found the bed a bit too hard, but the staff tried their best to suggest solutions to that problem and to provide extra duvets and blankets to make it softer. The staff were also very helpful when I had to extend my stay by two nights. For the first extra night they moved the next guest (who was not disabled) to another room so that I could stay. On the second extra night they put me up in another Atiram hotel. So, physically the hotel could do with a bit of improvement, but the breakfast was good and the staff were friendly and helpful.
Date of stay: June 2018Trip type: Travelled with friendsRoom Tip: The rooms facing the street can be a bit noisy due to traffic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Response from TresTorresAtiram, Director de Recepción at Tres Torres Atiram Hotel
Responded Jun 30, 2018
Dear Matthew, Thank you very much for your feedback, we appreciate your comments. We are pleased to know that you enjoyed your stay and you liked our services and facilities. Also, we take note of all your comments in order to keep improving day by day. Hoping to see you soon again in Barcelona, Best regards, Nils Garcia. Front Office Manager.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.