Bright Horizons

Bright Horizons intends to reimagine our connection between work and home, providing care solutions for loved ones and offering resources for the way faculty and employees work, live, and learn.

Jump to

Eligibility: Full-time faculty, administrators, and professional researchers.

NYU is pleased to offer flexible caregiving and education benefits through Bright Horizons to full-time faculty, administrators, and professional researchers to support you and your family. Through a full suite of services, Bright Horizons helps take care of those who are most important to you so that you can have peace of mind while you work. Explore the various programs below to start making your life a little easier. Visit my.brighthorizons.com  for support solutions for you and your family. Registration information is below.  

If you have questions about your eligibility for Bright Horizons, please contact PeopleLink, NYU's benefits and payroll service center, at askpeoplelink@nyu.edu or 212-992-LINK (5465). If you would like to discuss your family caregiving needs further, please contact Work Life at worklife@nyu.edu or 212-998-2434.

Enhanced Family Supports (Local 153, 2110, 7902, 3882)

Back-Up Care Program for Children

Bright Horizons Back-Up Care helps to cover care gaps during school breaks or when your nanny/babysitter is unavailable.  You can arrange temporary care at home or drop your child off for the day at a child care center or camp program.

PLEASE NOTE: While Bright Horizons will make every effort to accommodate your care requests, availability is not guaranteed, especially when requests are made less than 24 hours in advance. Submitting requests as early as possible gives you the best chance of securing care that matches your preferences. Should Bright Horizons not be able to fulfill your request with a care provider in their network, you will be offered an Out-of-Network reimbursement option instead.

  • The benefit includes up to 10 days of subsidized back-up child care per year.
  • Reservations can be made 60 days in advance for center-based care and in-home care and up to 90 days in advance for camp care.
  • Plan ahead for summer! Bright Horizons has extended their booking window past the typical 90 day timeframe for summer camps. To book, login to your Bright Horizons account, select "Camps for Children > Book Camp > Request Camps" or call Bright Horizons at 877-BH-CARES (877-242-2737)
  • Employee cost for center-based child care: $15 per child or $25 per family per day. 
  • Employee cost for in-home child care: $6 per hour (minimum reservation block is 4 hours, not to exceed 10 hours of care in a day).
  • Cancellation policy is 2 business days in advance; if care is canceled due to last-minute vaccination status, faculty and employees should call Bright Horizons to receive credit for the day(s) originally scheduled.  

Back-up Care Program for Adult Caregiving

You can arrange temporary in-home or backup care for an adult anywhere in the U.S. While Bright Horizons will make every effort to accommodate care requests, availability is not guaranteed, especially when requests are made less than 24 hours in advance. Submitting requests as early as possible gives you the best chance of securing care that matches your preferences. Should Bright Horizons not be able to fulfill your request with a care provider in their network, you will be offered an Out-of-Network reimbursement option instead.

  • The benefit includes up to 10 days of subsidized back-up adult caregiving per year.
  • Reservations can be made 60 days in advance for in-home care.
  • Employee cost for in-home adult caregiving is: $6 per hour.
  • In-home care requires a minimum of four hours, available up to 10 hours of care in one day. Any number of hours used in one day will count as one day of use.
  • Cancellation policy is 2 business days in advance; if care is canceled due to last-minute vaccination status, faculty and employees should call Bright Horizons to receive credit for the day(s) originally scheduled.  

Register* and Arrange Back-Up Care

  • Register and create a profile by hitting "Join Today" and entering your NYU Employee ID (your N number)
  • Questions? Call 877-BH-CARES (877-242-2737)
  • For quicker reservations, use the Bright Horizons website or app after you register
Do You Have a Child with Special Needs?

Additional Information

Webinars

Adult Care Support Planning

Bright Horizons Adult Care* helps you navigate the often complex maze of adult caregiving, providing personalized support from a Care Coach and access to a web-based care planning and communication tool. Get the ongoing support you need with a personal touch, wherever your loved ones may live. The benefit provides:

  • A dedicated and experienced Care Coach to provide you with information and resources near your loved one
  • Coordination of care through an online platform
  • In-home needs assessment, and referrals to legal/financial services

* Please note that Bright Horizons refers to Adult Care as “Elder Care” on their website. NYU uses the language of adult caregiving throughout our benefits portfolio as we are sensitive to avoiding negative age stereotypes implied in terminology that separates adults from elders.

Register to Coordinate Care for an Adult

  • Register and create a profile by hitting "Join Today" and entering your NYU Employee ID (your N number)
  • Questions? Call 877-BH-CARES (877-242-2737)
  • For quicker reservations, use the Bright Horizons website or app after you register

Webinars

 

Tutoring in Exchange for Back-Up Care Days

Use your back-up care days to access tutoring support through Sylvan Learning, Varsity Tutors, and Revolution Prep in over 3,000 subjects, including test prep. For each back-up care day (up to 10 per calendar year), you can exchange a 3-hour block of in-person tutoring or a 4-hour block of virtual tutoring from subject matter experts, with flexible scheduling options. Use it for support in K-12, college, and grad school, and for professional skill-building.  View this guide for more details.
 

Pet Care in Exchange for Back-Up Care Days

Use your back-up care days (up to 10 per calendar year) in exchange for quality pet care for cats and dogs! Bright Horizons now offers walking, sitting, and boarding services, all provided by industry-leading pet care companies Wag! and Rover. Connect with local caregivers who will treat your pets like family.

Exchange one back-up care use for a variety of Wag! services or a $100 Rover credit.

Enhanced Family Supports

Bright Horizons Additional Family Supports offers resources for other care and personal needs. Log-in to My Bright Horizons and browse to “See All Benefits":

  • Find sitters, housekeepers, nannies, and pet care using Sittercity
  • Waitlist priority at select Bright Horizons child care centers and tuition discounts at partner centers
  • Discounted Summer Pass at Steve and Kate's Camp (ages 4-12)
  • Discounts for Code Ninjas and Right at School enrichment programs, as well as tutoring and test prep services through Sylvan Learning, Varsity Tutors, and Revolution Prep

Additional Information

^back to top