Zoma’s Post

Exciting News! We are thrilled to announce that AlayaCare has selected Zoma!👌 AlayaCare, a leader in home and community care software, is now leveraging Zoma’s AI-powered intelligent scoping platform to solve the pain point of scoping for professional services Our platform will help AlayaCare’s Professional Services team to scope projects more intelligently, more effectively build partnerships, and elevate customer satisfaction. Welcome, AlayaCare We are excited to empower your team with the Zoma platform. Learn more about AlayaCare: https://alayacare.com/"

🎇We wish our valued customers, partners, and friends a happy 4th of July! May your day be filled with joy, celebration, and freedom🎇 Happy Independence Day from all of us at Zoma! #IndependenceDay #4thOfJuly #ZomaCelebrates #Innovation #Freedom

The Dangers of Scope Creep 1)Budget Busting: Extra work translates to extra costs. Unexpected tasks drain your budget, leaving you scrambling for resources or forced to sacrifice quality 2)Missed Deadlines: Originally planned timelines go out the window as the project expands. This can damage client relationships and credibility 3)Team Burnout: Stretched deadlines and added workload leads to a stressed and overworked team 4)Poor Quality: The pressure to "just get it done" often leads to cutting corners and sacrificing quality in the final product. So how do we keep scope creep at bay? - Clearly Define Scope: Before diving in, meticulously define project deliverables, timelines, and budget. Get stakeholder buy-in early and document everything clearly -Embrace Change Control: Establish a formal process for handling change requests. Evaluate the impact on resources, budget, and deadlines before greenlighting anything new - Improve communication: Maintain open and transparent communication with everyone involved. Regularly discuss project progress and address any potential scope creep early on -Set Realistic Expectations: Don't be afraid to say "no" to unreasonable requests. Help stakeholders understand the impact on the project and prioritize accordingly #ProfessionalService #scopecreep #Project #Scoping

 🌟 Client loyalty is the ultimate competitive advantage. In professional services, exceeding expectations is the key to unlocking long-term success and repeat business. Here are our team's top tips to elevate your client relationships! ✨ 1)Proactive Communication: Keep clients informed and engaged📞 2)Personalized Service: Tailor solutions to their unique needs 👩🔧 3)Advanced Technology: Use tools for efficiency and real-time updates🧑💻 4)Value-Added Insights: Offer strategic advice to drive their success📶 5)Feedback Loop: Continuously improve based on client input➿ Let's enhance client satisfaction and deliver exceptional service together! #ProfessionalServices #ClientRelationships #CustomerSuccess #ServiceExcellence

A Pre-Sales engineer attempts to estimate the number of hours required to implement... #ProfessionalServices #presales #project #Scoping #sow

The Zoma team is Excited to be at the TSIA World Interact conference! Come visit us at booth #K8 - We love talking about Professional Services