There are plenty of ways we rely on interoperability in our daily lives – and we never think twice about it. Like sending a text message that is received by your daughter – that shows up exactly the way you sent it. We only think about interoperability when it doesn’t work and creates frustration for users – like the green bubble versus blue bubble text message debate. It’s no big deal when the photo of your dog is pixelated when it makes it to your friend. But when it comes to the exchange of your health information between your doctor, pharmacist and insurance provider – the consequence of incomplete information risks the safety and quality of your care. We’ve come a long way in healthcare interoperability – but we’re not there yet. Hope you’ll check out my recent article for Forbes Business Council on what we must continue doing as an industry so we can forget about interoperability in healthcare and restore the focus back on patient care. https://lnkd.in/ehi6YRTE #healthcareonLinkedIn #interoperability Surescripts
Well done, Frank Harvey Your perspective adds immense value to the conversation. 👍
Health Tech Strategic Operations & Growth Executive | Operations Excellence | PE | Lean | Agile | Six Sigma
1wGreat perspective Frank Harvey - as a consumer, I have to say that EHRs have done little for my patient experience. The portals are still largely horrible to use, the data is inconsistent, and my poor PCP still relies on me to remember everything and mention it every several months when I actually see the guy. Am I the only one experiencing this?